Ressources
Les ressources et les lectures suggérées dont il est question dans cette composante de la trousse sont énumérées ici. Il existe une liste comparable pour chaque élément, ainsi qu’une compilation de toutes les ressources et lectures dont il est question dans toutes les composantes de la trousse, qui est disponible ici.
Des soins de santé plus sécuritaire maintenant! Improvement Project Charter/ Aim Statement Tips. (Guide, 1 page, English only)
Fondation canadienne pour l’amélioration des services de santé (FCASS). Plateforme de ressources sur la participation du patient. 2015. (Collection de ressources)
L’Agence canadienne des medicaments et des technologies de la santé. Service d'examen rapide. 2015. (Collection de savoir, outil)
Alberta Health Services (AHS). Immediate Management Checklist. (Checklist, 1 page)
Alberta Health Services (AHS). Ongoing Management Checklist. (Checklist, 1 page)
Alberta Health Services Engagement and Patient Experience Department. Resource Toolkit for Engaging Patient and Families at the Planning Table. 2014. (Toolkit, 27 pages)
Canadian Patient Safety Institute (CPSI). Safety Huddle. 2012. (Videos)
Institute for Safe Medication Practices Canada (ISMP). Designing effective recommendations. In: Ontario Critical Incident Learning. 2013; April(Issue 4). (Guide, 2 pages)
Interior Health, BC. Incident Management Administrative Policy Manual. Kelowna, BC: Interior Health; 2014. (Policy, 17 pages)
Saskatchewan Ministry of Health. Patient and Family‐Centred Care Resources and Tools. 2011. (Toolkit, 33 pages)
The Perley and Rideau Veteran’s Health Centre, Resident Safety Incident Response and Reporting, 2011 (Policy, 6 pages)
Winnipeg Regional Health Authority (WHRA). Critical Incident Reporting and Management Policy Manual. 2014. (Policy, 5 pages)
Agency for Healthcare Research and Quality (AHRQ). Guide to Patient and Family Engagement in Hospital Quality and Safety. Rockville, MD: AHRQ; 2013. (Toolkit, guide)
Agency for Healthcare Research and Quality (AHRQ). TeamSTEPPS. Rockville, MD: AHRQ. (Guide, tool)
Card A. The Active Risk Control (ARC) Toolkit. 2013. (Toolkit)
Etchells E, Koo M, Daneman N, McDonald A, Baker M, Matlow A, Krahn M. Comparative Economic Analyses of Patient Safety Improvement Strategies in Acute Care: A systematic review. BMJ Qual Saf. 2012; 21: 448-456. doi:10.1136/bmjqs-2011-000585. (Journal article, open access)
Frankel A. WalkRounds improve patient safety. Healthcare Executive. 2008; 2: 23-28. (Journal article, abstract only)
Gamble M. 5 Traits of High Reliability Organizations: How to hardwire each in your organization. Becker’s Hospital Review: 2013. (Periodical article)
Health Service Executive (HSE). Developing and Populating a Risk Register: Best practice guidance. 2009. (Guide, 41 pages)
Institute for Healthcare Improvement (IHI). Failure Modes and Effects Analysis (FMEA) Tool. 2004. (Tool, guide, log-in required)
Institute for Healthcare Improvement (IHI). Improvement Stories. Delivering Great Care: engaging patients and families as partners. 2014. (Web article, case study)
Institute for Healthcare Improvement (IHI). Patient Safety Leadership WalkRounds. 2004. (Tool)
Institute for Healthcare Improvement (IHI). SBAR Toolkit. Oakland, CA: Kaiser Permanente; 2004. (Toolkit)
I-PASS Study Group. I-PASS. Better Handoffs. Safer Care. Boston Children’s Hospital: 2014. (Program, tools on request)
National Patient Safety Agency. A Risk Matrix for Risk Managers. London: The National Patient Safety Agency: 2008. (Guide, 18 pages)
National Patient Safety Foundation (NPSF). Ask Me 3. NPSF: 2013. (Program, video, tools)
NHS Institute for Innovation and Improvement. SBAR- Situation – Background – Assessment – Recommendation. 2008. (Tool)
Patient Safety & Quality Healthcare (PSQH). Daily Check-In for Safety: From best practice to common practice. 2012. (Journal article, open access)
Tezak B, Anderson C, Down A, Gibson H, Lynn B, McKinney S, et al. Looking ahead: the use of prospective analysis to improve the quality and safety of care. Healthcare Quarterly. 2009; 12, 580-84. doi:10.12927/hcq.2009.20972. (Journal article, open access)
Waters HR, Korn R, Colantuoni E, Berenholtz SM, Goeschel A, Needham DM, et al. The business case for quality economic analysis of the Michigan Keystone Patient Safety Program in ICUs. American Journal of Medical Quality. 2011; 26(5): 333-339. (Journal article, abstract only)
Recommandations de lectures
Agrément Canada, Livret sur les POR, Ottawa, ON: Agrément Canada (Guide, standards)
Health Quality Council of Alberta (HQCA). Patient Safety Framework for Albertans: Provincial framework 2010. Calgary, AB: HQCA; 2010. (Guide, 24 pages)
Des soins de santé plus sécuritaire maintenant! Stratégies. Canadian Safer Healthcare Now: 2012. (Program, guides, tools)
L’Association canadienne de protection médicale (ACPM). Guide des bonnes pratiques. Ottawa, ON: CMPA (Guide)
Calhoun AW, Boone MC, Porter MB, Miller KH. Using simulation to address hierarchy-related errors in medical practice. The Permanente Journal. 2014; 18(2): 14-20. doi:10.7812/TPP/13-124. (Journal article, open access)
Chassin MR, Loeb JM. High-reliability health care: getting there from here. The Milbank Quarterly. 2013; 91(3): 459-490. doi:10.1111/1468-0009.12023. (Journal article, open access)
High Reliability Organizing (HRO), Models of HRO , Weick and Sutcliffe/Social Psychology. 2013. (Web article)
Hughes RG (editor). Patient Safety and Quality: An evidence-based handbook for nurses. Rockville, MD: Agency for Healthcare Research and Quality; 2008. (Book, open access)
Nolan T, Resar R, Haraden C, Griffin FA. Improving the Reliability of Health Care. IHI Innovation Series white paper. Boston, MA: Institute for Healthcare Improvement; 2004. (Article, 20 pages, log-in required)
Patient Safety & Quality Healthcare (PSQH). Daily Check-In for Safety: From best practice to common practice. 2012. (Journal article, open access)
Riesenberg LA, Leitzsch J, Little BW. Systematic review of handoff mnemonics literature. American Journal of Medical Quality.2009; 24: 196-204. doi:10.1177/1062860609332512. (Journal article, open access)
Wilson K, Burke CS, Priest HA, Salas E. Promoting health care safety through training high reliability teams. Qual Saf Health Care. 2005; 14: 303-309. doi: 10.1136/qshc.2004.010090. (Journal article, open access)
