Ressources
Les ressources et les lectures suggérées dont il est question dans cette composante de la trousse sont énumérées ici. Il existe une liste comparable pour chaque élément, ainsi qu’une compilation de toutes les ressources et lectures dont il est question dans toutes les composantes de la trousse, qui est disponible ici.
Institut canadien pour la sécurité des patients (ICSP). Lignes directrices relatives au partage d'information avec le médias suite à un événement indésirable. Edmonton, AB: CPSI; 2011. (Guide, 11 pages)
Partenaires collaborant à l’analyse des incidents. Cadre canadien d’analyse des incidents. Edmonton, AB: Institut canadien pour la sécurité des patients (ICSP); 2012. (Guide, outils, 133 pages)
Royal Victoria Regional Health Centre, Critical Patient Safety Incident Reporting and Investigation Policy and Procedure, 2014 (Policy, procedure)
L’Association canadienne de protection médicale (ACPM). Guide des bonnes pratiques. Ottawa, ON: CMPA (Guide)
L’Association canadienne de protection médicale, Collège royal des médecins et chirurgiens du Canada, Le Collège des médecins de famille du Canada, Association médicale canadienne. Renforcer la sécurité des patients par la divulgation et les examens de l’amélioration de la qualité 2012. (Rapport, 14 pages)
Société de protection des infirmières et infirmiers du Canada. Une documentation de qualité: votre meilleur défense. (Guide)
Alberta Health Services (AHS). Immediate Management Checklist. (Checklist, 1 page)
Alberta Health Services (AHS). Ongoing Management Checklist. (Checklist, 1 page)
Alberta Health Services (AHS). Patient Safety Alerts & Safer Practice Notices. (Collection of alerts)
Alberta Health Services (AHS). Supporting Physicians and Staff Involved in Adverse Events. (Guide, 2 pages)
Health PEI. Critical Incident Staff Support (CISS) Managers' Toolkit. (Toolkit)
The Hospital for Sick Children, Management of Serious Patient Safety Incidents, 2013 (Policy)
Conway J, Federico F, Steward K, Campbell MJ. Respectful Management of Serious Clinical Adverse Events (Second Edition). IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2011. (Guide, log-in required)
The Royal College of Emergency Medicine. Second Victims. 2013. (Guide, 10 pages)
University of Missouri Health System, Caring for the Caregiver (Guide)
University of Missouri Health System, Providing Care and Support to our Staff (Leaflet)
University of Missouri Health System, Second Victim Trajectory, 2009 (Guide, 1 page)
University of Missouri Health System, The Scott Three-Tiered Interventional Model of Second Victim Support (Guide, 1 page)
Recommandations de lectures
McDonald TB, Helmchen LA, Smith KM, Centomani N, Gunderson A, Mayer D, Chamberlin WH. Responding to patient safety incidents: the “seven pillars”. Quality and Safety in Health Care. 2010; 19: e11. (Journal article, open access)
NHS Scotland. Learning From Adverse Events Through Reporting and Review: A national framework for NHS Scotland. Glasgow: NHS Scotland; 2013. (Guide, 37 pages)
Scott SD, Hirschinger LE, Cox KR, McCoig M, Hahn-Cover K, Epperly KM, et al. Caring for our own: deploying a system wide second victim rapid response team. Joint Commission Journal on Quality and Patient Safety. 2010; 36(5): 234-240. (Journal article, open access)
