Resources
Les ressources et les lectures suggérées dont il est question dans cette composante de la trousse sont énumérées ici. Il existe une liste comparable pour chaque élément, ainsi qu’une compilation de toutes les ressources et lectures dont il est question dans toutes les composantes de la trousse, qui est disponible ici.
Centre hospitalier universitaire de Sherbrooke, Étapes d’une divulgation efficace, 2014
Collège royal des médecins et chirurgien du Canada. Divulgation des renseignements médicaux 2014. (Étude de cas)
Hôpital général juif. La divulgation: vous tenir bien informvous tenir bien informé. 2007 (Dépliant)
Institut canadien pour la sécurité des patients (ICSP). Programmes de formation sur la divulgation : L’Association canadienne de protection médicale (ACPM). (Programme de formation, $)
L’Association canadienne de protection médicale (ACPM). La communication avec le patient lors d'une préjudice: Divulgation d'événements indésirables Ottawa, ON: CMPA; 2008. (Guide, 40 pages)
Santé Canada, Assemblée nationale, Loi modifiant la Loi sur les services de santé et les services sociaux concernant la prestation sécuritaire de services de santé et de services sociaux , projet de loi 113, 2002
Alberta Health Services (AHS). Disclosure of Harm: Policy, procedure and FAQ. 2011. (Policy, procedure, tools)
Alberta Health Services (AHS). Preparing for Disclosure Meetings. (Guide, 2 pages)
British Columbia Patient Safety Task Force. BC Provincial Guidelines for Policy Related to Disclosure of Adverse Events. (Guide, 4 pages)
Health Quality Council of Alberta. Checklist for Disclosure Team Discussion. (Checklist, 1 page)
Ontario Hospital Association, An Ontario Guide to Disclosure: Implementing the Amendments to Regulation 965 under the Public Hospitals Act - PP323 (Toolkit, $)
Renfrew Victoria Hospital, Disclosure of Adverse Events and Adverse Outcomes, General Policy (Policy)
The College of Physicians and Surgeons of Ontario. Disclosure of Harm Policy. 2010. (Policy)
The Perley and Rideau Veteran’s Health Centre, Disclosure of Critical Incidents, 2011 (Policy, 5 pages)
American Academy on Communication in Healthcare. Video Resources. 2014. (Videos)
Australian Commission on Quality and Safety in Health Care. Open Disclosure. 2013. (Guide, tools)
Government of South Australia. Open Disclosure Policy Directive. Adelaide, SA: SA Health; 2011. (Policy, 13 pages)
Health Service Executive (HSE). Open Disclosure: Communicating when things go wrong. 2013. (Leaflet)
Health Service Executive (HSE). Open Disclosure: National policy.2013. (Policy, 25 pages)
John Hopkins Bloomberg School of Public Health. Removing Insult from Injury: Disclosing adverse events: Selected vignettes. (Videos)
Recommandations de lectures
Institut canadien pour la sécurité des patients (ICSP). Lignes directrices nationales relatives à la divulgation:parler ouvertement aux patients et aux proches. 2011. (Guide, 52 pages)
L’Association canadienne de protection médicale (ACPM). La communication avec le patient lors d'une préjudice: Divulgation d'événements indésirables Ottawa, ON: CMPA; 2008. (Guide, 40 pages)
L’Association canadienne de protection médicale (ACPM). Guide des bonnes pratiques: Divulgation (Guide)
Health Quality Council of Alberta. Disclosure Framework, 2006 (Guide, checklist, poster)
Conway J, Federico F, Steward K, Campbell MJ. Respectful Management of Serious Clinical Adverse Events (Second Edition). IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2011. (Guide, log-in required)
Iedema R, Allen S, Piper D, Baker A., Grbich C, et al. Patients’ and family members’ views on how clinicians enact and how they should enact incident disclosure: the “100 patient stories” qualitative study. BMJ. 2011; 343: d4423. (Journal article, open access)
Seys D, Wu AW, Van Gerven E, Vleugels A., Euwema M, et al. Health care professionals as second victims after adverse events: a systematic review. Evaluation & the Health Professions. 2013 Jun; 36(2): 135-62. 10.1177/0163278712458918. (Journal article, abstract only)
Veterans Health Administration. VHA Handbook 1004.08: Disclosure of adverse events to patients. Washington, DC: Department of Veterans Affairs; 2012. (Journal article, open access)
Wu AW, McCay L, Levinson W, Iedema R, Wallace G, Boyle DJ, et al. Disclosing Adverse Events to Patients: International norms and trends. 2014. (Journal article, abstract only)
