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The resources and recommended readings referred to in this component of the toolkit are listed in this section. A similar list is available for each component and a compilation of all the resources and readings referred to in all toolkit components is available here:

Accreditation Canada. Canadian Health Accreditation Report: Quality starts at the top — the pivotal role of the governing body. Ottawa, ON: Accreditation Canada; 2011. (Report, 23 pages)

Alberta Health Services (AHS). Mission & Strategic Direction. (Framework)

Alberta Health Services (AHS). Performance Measures. (Collection of measures)

Canadian Patient Safety Institute (CPSI). Champion Awards. (Program)

Health Canada. Protecting Canadians from Unsafe Drugs Act (Vanessa’s Law). 2014. (Legislation)

Health Canada. Regulatory Transparency and Openness Framework. 2014. (Guide)

Healthcare Insurance Reciprocal of Canada (HIROC), Policy, Procedure and  Guideline Development (policy)

Kingston-Riechrs J, Ospina M, Onsson E, Childs P, McLeod L, Maxted J. Patient Safety in Primary Care. Edmonton, AB: Canadian Patient Safety Institute, BC Patient Safety and Quality Council; 2010 (Report, 68 pages)

Manitoba Institute for Patient Safety, Manitoba Alliance of Health Regulatory Colleges. Manitoba has an Apology Act – Learn More About it! October; 2014. (Leaflet)

Ontario Hospital Association. Quality and Patient Safety Governance Toolkit for Hospital Boards in Ontario. 2013. (Toolkit)

Ontario Ministry of Health and Long-term Care. Excellent Care for All Act. Ontario: 2010. (Legislation)

Graham S, Brrokley J, Steadman C. Patient Safety Executive Walkarounds. Agency for Healthcare Quality and Research; 2009. (Report, 14 pages)

Institute for Healthcare Improvement (IHI). Patient Safety Leadership WalkRounds. 2004. (Tool)

Institute for Healthcare Improvement (IHI). 5 Million Lives Campaign. 2008. (Program, campaign)

International Association for Public Participation, IAP2 Spectrum of Patient Engagement. 2007. (Tool, 1 page)

Markwell S. Understanding Organisations: Assessing the impact of political, economic, socio-cultural, environmental and other external influences. Health Knowledge. 2009. (Guide)

Waters HR, Korn R, Colantuoni E, Berenholtz SM, Goeschel  A, Needham DM, et al. The business case for quality economic analysis of the Michigan Keystone Patient Safety Program in ICUs. American Journal of Medical Quality. 2011; 26(5): 333-339. (Journal article, abstract only)

World Health Organization (WHO). Guide for Developing Patient Safety Policy and Strategic Plan. Geneva: WHO; 2014. (Guide, 47 pages)

Recommended readings

Baker GR, MacIntosh-Murray A, Porcellato C, Dionne L, Stelmacovich K, Born K. High Performing Healthcare Systems: Delivering quality by design. 2008. (Book)

Canadian Foundation for Healthcare Improvement (CFHI). Innovative Patient Resource Kit Eases the Process of Engaging Patients. 2015. (Case study)

Canadian Patient Safety Institute (CPSI). Effective Governance for Quality and Patient Safety Program. (Learning program, $)

Health Quality Ontario, Governance Centre of Excellence. Questions the Board Should Ask to Fulfill its Oversight Responsibilities for Quality and Patient Safety. Quality and Patient Safety: Understanding the Role of the Board. Toronto, ON: OHA. 2008 (Guide)

Ontario Hospital Association. Quality and Patient Safety Governance Toolkit for Hospital Boards in Ontario. 2013. (Toolkit)

Royal College of Physicians and Surgeons of Canada. Competence by Design: Reshaping Canadian medical education. 2014. (Report, 141 pages)

Bader and Associates Governance Consultants. 7 Things Your Board Can do to Improve Quality and Patient Safety. 2006. (Article, 5 pages)

Dekker S. The bureaucratization of safety. Safety Science. 2014; 70: 348-357. (Journal article, open access)

Frank JR, Brien S, (editors) on behalf of The Safety Competencies Steering Committee. The Safety Competencies: Enhancing patient safety across the health professions. Ottawa, ON: Canadian Patient Safety Institute, 2008. (Guide, 56 pages)

Frankel A, (editor). Strategies for Building a Hospitalwide Culture of Safety. Oakbrook Terrace, Il: JCAHO; 2006. (Book, $)

Institute for Healthcare Improvement (IHI). The Leadership Guide to Patient Safety. 2006. (Guide, log-in required)