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​​Video: "Seeing the Forest "
By: York University, Patient Safety Research

This video explores the complexity of patient safety culture and is based on nursing research conducted by Gail Mitchell and Deborah Tregunno who documented and analyzed feedback from health professionals to a true patient safety story.  The researchers identified the following four patterns of practice that can lead to patient harm:  blinding familiarity, dismissive urgency, unyielding determination, and the illusion of control.

Research: Harm to Healing – Partnering with Patients Who Have Been Harmed 
By Trew M et all. University of Calgary and Canadian Patient Safety Institute

Harm to Healing explores the issue of engaging with patients and family members who have been harmed by healthcare.  It offers a model for understanding the process of healing for those who have been harmed and puts forward a framework for involving them in collaborative patient safety initiatives.

Reporting and preventing harmful medication incidents – is a pilot project of the Canadian Medication Incident Reporting and Prevention System (CMIRPS), a Canadian initiative to prevent harmful medication incidents. provides a way for consumers to report medication incidents and to get information about using medicines safely. Visit for useful tips and resources for safe medication use. Sign up to receive free newsletters by email!

Video: Consumers Can Help Prevent Harm from Opioid Use
English Version with subtitles

Opioids are commonly involved in incidents associated with harm that have been voluntarily reported to ISMP Canada. As well, recent work with the offices of chief coroners and chief medical examiners in Canada has determined that opioids, specifically HYDROmorphone, have often been involved in medication errors that resulted in death. Many of these errors occurred at home. In an effort to reduce harms associated with opioids, ISMP Canada has developed a video to educate consumers about the safe use of these medications. The video provides information about the steps consumers can take to avoid being harmed by an error with opioids. It also educates consumers about how to recognize signs of opioid overdose and the actions to take if an overdose is suspected.