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Teamwork and Communication: Safety Improvement Project – An 18-month learning collaborative

What is happening?

The Canadian Patient Safety Institute will launch a new Safety Improvement Project in January 2019, focused on teamwork and communication. This collaborative learning approach will be delivered by expert faculty and coaches, and mentoring provided over 18 months. Participating teams will be empowered to actively solve local level teamwork and communication issues that are impacting patient safety outcomes.

Please email teamworkandcommunication@cpsi-icsp.ca for a Word version of the Expression of Interest. The deadline to submit applications is March 15, 2019. Successful applicants will be notified.

Teams enrolled in the Teamwork and Communication Safety Improvement Project will test and implement evidence-informed change ideas to improve patient safety using a quality improvement and knowledge translation/implementation science approach for implementation of TeamSTEPPS Canada™ tools and resources. 

Participating teams will:

  • Learn how to think differently about teamwork and communication.
  • Identify local level patient safety and quality outcome(s) and processes to be improved.
  • Test and implement evidence-informed change ideas to improve patient safety using TeamSTEPPS Canada™ tools and resources.
  • Access, share and adapt advanced patient safety knowledge, tools, and resources within a learning network.
  • Improve your team's approach to patient safety while taking action to deliver safer care.

What is TeamSTEPPS?

TeamSTEPPS is a teamwork system program developed jointly by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety. TeamSTEPPS Canada™ has been adopted and adapted by the Canadian Patient Safety Institute (CPSI) and made available to the Canadian healthcare field.

The following image illustrates the TeamSTEPPS Framework. A properly structured patient care team is an enabler for and the result of effective communication, leadership, situation monitoring, and mutual support. Proper team structure can promote teamwork by including a clear leader, involving the patient, and ensuring that all team members commit to their roles in effective teamwork. Communication is the lifeline of a well-functioning team and serves as a coordinating mechanism for teamwork. 


How to learn more?

You can learn more about the three new Safety Improvement Projects launching in early 2019 at two information webinars held on February 5 and again on February 12, 2019.  These webinars will have the same content and are a great opportunity for your team members to learn more about the learning collaborative and get answers to any questions.

Tuesday, February 5, 2019 at 1200 ET

Tuesday, February 12, 2019 at 1200 ET

How to apply to the Teamwork and Communication Safety Improvement Project?

Please email teamworkandcommunication@cpsi-icsp.ca for a Word version of the Expression of Interest. The deadline to submit applications is March 15, 2019. Successful applicants will be notified.

Need additional information?

For additional information about the upcoming learning collaborative, please contact the planning team at teamworkandcommunication@cpsi-icsp.ca.