Christopher Hayes, MD, MSc, MEd, a 2013-14 Canadian Harkness/IHI Fellow in Health Care Policy and Practice, has been at St. Michael's Hospital in Toronto since 2005, where he is the critical care response team site director and the medical director of quality and performance. He is an assistant professor at the University of Toronto in the Department of Medicine and the Institute for Health Policy, Management and Evaluation. He is a core faculty member of the IHMPE Masters in Quality Improvement and Patient Safety and Improvement Advisor and Faculty with the Canadian Foundation for Healthcare Improvement. From 2008 to 2015, was the medical officer for the Canadian Patient Safety Institute, where he chaired the Canadian Safe Surgery Saves Lives program. He is a recognized leader in patient safety and quality improvement, working with regional, national, and international organizations.