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Mr. Mike Cass

Mike Cass is a Senior Program Manager for the Canadian Patient Safety Institute. His background includes leading and developing the Rapid Response Team at Trillium Health Centre in Mississauga as well as managing the Intensive Care Unit. Mike has also been a tutor at McMaster University in Hamilton and an outpost nurse in the First Nations community of Attawapiskat in Ontario. Mike has led national level safety improvement projects and quality improvement collaboratives in medication safety and falls prevention in home care in collaboration with external stakeholders and partners.

Ms. Maryanne D'Arpino

In her senior executive role with the Canadian Patient Safety Institute (CPSI), she leads national and international initiatives with leaders, providers, patients and families to improve the quality and safety of healthcare. This includes leading the CPSI strategy for Safety Improvement, Knowledge Translation, Capability Building, Patient Safety Research, and Indigenous Health Priorities.

Maryanne provides executive leadership for the Safety Improvement Projects.

Ms. Gina DeSouza

Gina is a Senior Program Manager on the Safety Improvement and Capability Building team.  Gina brings many years of experience as a Nurse and Process Improvement Practitioner who is passionate about evidence-based practice and an advocate for vulnerable populations.

Gina has a Master's degree in Nursing (Education and Leadership Stream) and Lean Six Sigma Blackbelt.

Ali Elbeddini

Dr. Ali Elbeddini is currently the Clinical Pharmacy Manager at Winchester District Memorial Hospital WDMH. Dr. Elbeddini received his doctor of Pharmacy degree from university of Colorado, Denver. Ali Possess a combination of academic and practical experience in pharmacy operations management, as well as exceptional knowledge and skills in Deprescribing, Medications safety practice, infectious disease, critical care and oncology. Dr. Elbeddini is the clinical lead for the Deprescribing pilot research project on at WDMH. Passionate about medications safety practice in elderly population and Deprescribing.

Chris Fan-Lun

Chris received his Bachelor of Science in Pharmacy from the University of Toronto and completed his hospital pharmacy residency at Mount Sinai Hospital. He is a board certified geriatrics pharmacist. He is an Adjunct Lecturer with the Leslie Dan Faculty of Pharmacy at the University of Toronto. As a clinical practice leader in geriatric pharmacy at Mount Sinai Hospital and a core member of the Inpatient Geriatrics Consult Service at Mount Sinai Hospital, his clinical focus is conducting medication reviews to optimize drug therapy in hospitalized older adults. Chris provides medication review and counselling services for patients attending the geriatric medicine clinic at Mount Sinai Hospital. His scholarly interests include quality improvement initiatives to deprescribe inappropriate medications, osteoporosis management and the prevention and management of delirium.

Ms. Virginia Flintoft

Virginia is a Senior Research Associate at the Institute for Health Policy, Management and Evaluation (IHPME) at the University of Toronto where she has worked with Dr. G. Ross Baker since 2002 on a variety of patient safety and quality improvement studies, including the Canadian Adverse Event Study. She also works with CPSI as a Senior Project Manager and Manager of the Central Measurement Team.

Prior to joining IHPME Virginia worked in Health Services Research at the Institute of Clinical Evaluative Sciences since its opening in 1992. Virginia has a Bachelor of Nursing from the University of Calgary and a Master of Science in Design, Measurement and Evaluation from McMaster University.

Lynn Hall

Lynn is an experienced nurse executive with 40 years of experience in the acute care sector from community to tertiary care facilities, education and administration. Lynn is presently the Senior Vice President of Clinical Services and Chief Nursing Executive/Professional Practice Leader at the Winchester District Memorial Hospital.  Within her portfolio, Lynn is fostering an environment of quality, safety, development, leadership and collaboration.

Carolyn Hoffman

Carolyn is a nationally recognized senior healthcare leader and author with extensive experience in advancing patient safety. She began her career as a nurse at the bedside, became a clinical nurse educator, and then moved into the developing field of patient safety and quality. Before moving to ISMP Canada, Carolyn was the SVP, Quality & Healthcare Improvement for Alberta Health Services, the largest health region in the country and most recently, was the Executive Director of the Saskatchewan Registered Nurses' Association.

Mr. Wayne Miller

Wayne is a Patient Safety Improvement lead and he joined CPSI in 2013. He has over 25 years of experience in healthcare and has a Master of Healthcare Administration from University of Colorado and is a Fellow of the Canadian Health Services Foundation EXTRA program. Prior to joining CPSI, he provided leadership in clinical services, executive administration and research at both a hospital and regional health authority. In clinical areas he has lead Mental Health, Seniors Care, and Therapeutic Recreation services. As an executive leader he has had responsibility for Strategic and Operational planning, Quality and Risk Management, Clinical and Applied Health research, and specific Capital Planning projects. He was also a coach of the 2017 MMSF demonstration project, and is the CPSI lead for the Safety Improvement Project, Measuring and Monitoring of Patient Safety in Canada.

Ms. Julia Moore

Dr. Julia E. Moore is Moore is the Senior Director for the Center for Implementation. Dr. Moore has a PhD from Penn State, where she was trained as an implementation scientist, researching the best ways to implement evidence-based programs. She worked at the Evidence-based Prevention and Intervention Support Center (EPISCenter), an intermediary organization that promotes the use of effective programs for communities. There, she supported more than 120 communities that had implemented 10 evidence-based programs over 200 times. While at the Knowledge Translation Program at St. Michael's Hospital, Dr. Moore grew the Team for Implementation, Evaluation, and Sustainability from 0 to 20 full-time employees managing over 50 knowledge translation projects. Dr. Moore is most passionate about supporting professionals how to use implementation science. She has delivered dozens workshops to over 1000 participants.

John Muscedere MD, FRCPC

John is a professor of Medicine at Queen’s University and an Intensivist at Kingston General Hospital in Kingston, Ontario Canada. He is the ICU Research Director for the Department of Critical Care Medicine at Queen’s University. Dr. Muscedere has extensive experience in clinical research, both in investigator initiated and industry sponsored research.

He is the Scientific Director for the Networks of Centers of Excellence (NCE) funded Canadian Frailty Network (CFN). CFN is dedicated to improving care for frail elderly Canadians through the generation of new knowledge, knowledge mobilization, development of partnerships and training the next generation of highly qualified personnel. For more information: www.cfn-nce.ca

Lashen Naido

The manager of Retail Pharmacy Operations at Grand River Hospital, Lashen Naidoo has been involved in community pharmacy for the last 21 years. He moved to Grand River Hospital after spending 8 years with Shoppers Drug Mart.

After a successful career in community retail pharmacy, marked by a strong focus on improving patient outcomes while growing revenue, Lashen is now enjoying his role at Grand River Hospital which he finds to be immensely fulfilling.

His primary role at Grand River Hospital has been to create effective partnerships between the hospital owned retail pharmacy and various clinical areas at the hospital. The focus of these partnerships has been to improve the overall patient experience and health outcomes as well as creating efficiencies in workflow.

One of these partnerships is the Meds To Beds Program which aligns with the Medication Safety at Care Transitions Safety Improvement Project.


Mr. Alexandru Titeu

Alexandru is a Research Officer at the Institute for Health Policy, Management and Evaluation (IHPME) at the University of Toronto. Since 2008 he has worked for CPSI as a Project Coordinator for Safer Healthcare Now! as a technical lead for Patient Safety Metrics supporting healthcare organizations in the collection and analysis of improvement data and most recently on the Measurement and Monitoring of Safety Demonstration Project.

Ms. Alice Watt

Alice received her BSc. (Pharm.) from the University of British Columbia. She has over 20 years of experience in community and acute care settings. Alice joined ISMP Canada in 2007 as a Medication Safety Specialist and is also actively practicing as a community hospital pharmacist. In her role at ISMP Canada, Alice is involved in medication safety incident analysis and is the lead for the 5 Questions to ask initiative, which is now translated into 24 languages and endorsed by over 200 organizations worldwide. Highlights of Alice's work include medication reconciliation, opioid safety, pediatric opioid safety, WHO High 5s MedRec SOPs: Assuring medication accuracy at a transition in care and supporting the Safer HealthCare-Now! MedRec implementation teams and initiatives. Alice is passionate about engaging patients and health care practitioners in safe medication practices.

Ms. Carla Williams

Carla Williams is a registered nurse and a Senior Program Manager at the Canadian Patient Safety Institute. Throughout her career, Carla has held various leadership and quality improvement patient safety roles in both the acute and long-term care sectors and is passionate about safety improvement and improved patient outcomes.

Carla leads the Enhanced Recovery After Surgery program and oversees the day-to-day activities of Enhanced Recovery Canada.