Sign In


Monday, April 27, 2015


  • Alberta Health Services and the Canadian Patient Safety Institute


Dr. Katrina Hurley, MD, FRCPC, MHI, Emergency Physician, IWK Health Centre 

Dr. Katrina Hurley is an emergency physician at the IWK and research director in the division of pediatric emergency medicine.  “As a physician and parent I have made lots of mistakes!  Although I would not consider myself an "expert" in mistakes, I have ruminated about it enough to provide perspective on the impact to health care practitioners.”

Dr. Bruce MacLeod MD, FRCPC Provincial Medical Advisor to Quality & Patient Safety, Alberta Health Services

Dr. Bruce MacLeod is an active emergency physician and Medical Advisor to Quality and Patient Safety - Alberta Health Services.  Bruce has been involved in the development of patient safety in Alberta and throughout Canada since 1992.  He was involved in the development of the Canadian Disclosure Guidelines. He is a recognized leader in adverse event analysis, disclosure of harm and has led innovative efforts to develop and embed practices consistent with Principles of a Just Culture throughout AHS.  He is now focusing his time to coordinate support for staff and medical staff involved in the care of patients who experience an adverse event.

Dr. Verna Yiu

Dr. Verna Yiu, a pediatric nephrologist, is the Alberta Health Services Vice President Quality & Chief Medical Officer. Dr. Yiu graduated from medicine with distinction in 1986, and went on to a pediatric residency at the University of Alberta before completing a fellowship in pediatric nephrology at the Children's Hospital, Harvard University, in Boston. She returned to the University of Alberta in 1994, and started her clinical practice as one of two pediatric nephrologists in Alberta. She was Divisional Director of Pediatric Nephrology for eight years. Dr. Yiu joined AHS in August 2012 because she saw a great opportunity to be part of the only provincial health care system in Canada. Yiu is responsible for Quality, Medical Affairs, Strategic Clinical & Operational Networks, Health Information Management, Clinical Information Services Implementation and Academic Affairs.

Dr. Albert Wu, MPH, MD

Albert W. Wu is a practicing internist and Professor of Health Policy and Management in the Johns Hopkins Bloomberg School of Public Health, with joint appointments in Epidemiology, International Health, Medicine and Surgery and the Carey Business School in the Johns Hopkins University.  He has studied the handling of adverse events and patient safety since 1988, and has published over 370 papers on safety, quality of care and patient outcomes.  He coined the term “Second Victim” in his BMJ paper in 2000, and co-directs the RISE (Resilience in Stressful Events) staff support program at Johns Hopkins Hospital.

Purpose of the Call:

Introduce principles and review strategies for supporting healthcare professionals impacted by adverse patient safety events. By the end of the session the participant will be able to:

  1. Relate to the impact of a patient safety adverse event on the provider, based on a personal story provided by a healthcare professional.
  2. Describe the potential impact of traumatic experiences on the health and well-being of healthcare professionals.
  3. Identify key elements of an effective program for supporting caregiver coping with adverse patient safety events.
  4. Explain how a just culture promotes peer to peer support of the second victim.


In partnership with: