Improving safety requires an organizational culture that enables and prioritizes patient safety. The importance of culture needs to be brought to the forefront of safety activities. Organizational governance, leadership and technical capacity across the health system are all necessary factors for improving patient safety. It is useful to consider the importance of developing and institutionalizing a "culture of patient safety" in organizations and across the health system for sustainable and meaningful change.
Measures of Success for Patient Safety in Canada
The following measure of success was identified through the literature review, collaboration with Patients for Patient Safety Canada, and consultations with CPSI's Policy, Legal and Regulatory Affairs Committee to monitor the progress of changes in organizational policies in preventing and reducing harm:
Healthcare organizations are supported by boards and senior leadership to adopt policies that support a just and open culture of safety, enable transparency and reporting, and involve patients and families at every level.