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Frontline actions that improve patient safety

The Patient Safety Culture “bundle” is arranged in three main parts with sub-sections under each; as with other safety bundles, all components (vs. a piecemeal approach) are required to improve patient safety culture. Improving patient safety culture requires sequential, iterative and simultaneous interventions that ENABLE, ENACT and LEARN.

This section specifically examines the ENACTING components of the Bundle.

Enacting: The table below addresses frontline actions that improve patient safety. The Enacting section provides tools and resources to help leadership appropriately support care settings and managers care processes, patient and family engagement/co-production of care, and ensure organizational situational awareness/resilience.

Please clink on the hyperlink within this subsection to access freely available tools and resources to support your work within this leadership area.

Resource Title
collapse Category : Care processes ‎(11)
collapse Component : Communication/patient hand-off protocols ‎(5)
WHO Collaborating Centre for Patient Safety Solutions (2007)Article
Patient Safety and Quality (2008)Book
EEAN (2017)Article
Yvonne Barthel Ford (2009)Article
University of Arkansas (2014)Report
collapse Component : Standardized work/care processes where appropriate ‎(6)
Virginia Mason Institute (2015)Article (2015)Article
International Journal for Quality in Health Care (2014)Article
Current Treatment Options in Pediatrics (2015)Article
Center for Health Care ValueVideo
collapse Category : Care settings and managers ‎(14)
collapse Component : Integrated, unit/setting-based safety practices ‎(8)
The Joint Commission (2017)Article
Healthcare Quartely (2009)Article
Harvard Business SchoolWebsite
The Johns Hopkins University (2010)Article
IHI (2013)Article
Saskatoon Health AuthorityEducation Program
Production Planning & Control (2017)Article
Agency for Healthcare Research and QualityPresentation
collapse Component : Managers/physician leaders foster psychological safety ‎(6)
Parient Safety and Quality Healthcare (2018)Article
Doctors of BC (2017)Article
Canadian Medical Protective Association (2018)Article
Journal of Graduate Medical Education (2016)Article
Quality and Safety in Health Care (2004)Article
Royal College of Physicians and Surgeons of CanadaGuide
collapse Category : Patient and family engagement/co-production of care ‎(16)
collapse Component : Disclosure and apology protocols ‎(5)
CPSITools and Resources
PLoS One (2017)Article
International Journal for Quality in Health Care (2008)Article
Health Affairs (2014)Article
Healthy Debate (2013)Article
collapse Component : Patients/families involved in local safety/quality initiatives ‎(6)
Governamnet of CanadaWebpage
Institute for Patient and Family Centered CareTools and Resources
collapse Component : Patients/families partners in all aspects of care ‎(5)
Institute for Family Centered Care (2011)Article
American Academy of Pediatrics (2015)Report
Saskatchewan Health Quality CouncilWebpage
CFHI (2015)Guide
collapse Category : Situational awareness/resilience ‎(8)
collapse Component : Processes for real-time/early detection of safety risks and patient deterioration ‎(2)
BMJ Qual Saf (2018)Article
collapse Component : Protocols for escalation of care concerns ‎(6)
Health Expectations (2017)Article
CMPA (2017)Article
Mayo Foundation for Medical Education and Reseach (2017)Article
Royal Children's Melbourne HospitalTools and Resources
NSW GovernmentWebpage
Alberta Health ServicesWebpage