Better yet, bookmark this page. This resource is updated regularly. To ensure you are accessing the most up-to-date version, we recommend that you bookmark this page for future reference.
Who is this guide for?
The guide is for anyone involved with patient safety and interested in engagement, including:
- Patients and families interested in how to partner in their own care to ensure safety
- Patient partners interested in how to help improve patient safety
- Providers interested in creating collaborative care relationships with patients and families
- Managers and leaders responsible for patient engagement, patient safety, and/or quality improvement
- Anyone else interested in partnering with patients to develop care programs and systems
While the guide focuses primarily on patient safety, many engagement practices apply to other areas, including quality, research, and education. The guide is designed to support patient engagement across the healthcare sector.
What is the purpose of the guide?
The purpose of the guide is to help patients and families, providers and leaders work more effectively together to improve patient safety. The guide is an extensive resource that is based on evidence and leading practices.
What is included in the guide?
- Evidence-based guidance
- Practical patient engagement practices
- Consolidated information, resources, and tools
- Supporting evidence and examples from across Canada
- Experiences from patients and families, providers, and leaders
- Probing questions about how to strengthen current approaches
- Strategies and policies to meet standards and organizational practice requirements
Click here to learn how and why was the guide developed.
Patient Engagement Action Team. 2017.
Engaging Patients in Patient Safety – a Canadian Guide. Canadian Patient Safety Institute. Last modified December 2019. Available at: