Archive: August 25, 2016

Objective:

At the end of this 90 minute session patient/ family/ advisors/ champions as well as health providers/ leaders/ authorities will leave with at least one practical idea to apply to patient advisor training as a result of their increased understanding of:

• Current training programs and models in use across Canada
• Training needs of patient advisors at different system levels
• Gaps in training needs and ideas on how to fill them
• Available supporting resources and leading practices

Resources

• Patient and Family Advisor Handbook - Saskatchewan Patient and Family Centred Care Guiding Coalition, Canadian Foundation for Healthcare Improvement

• Onboarding Checklist - Saskatchewan Patient and Family Centred Care Guiding Coalition

• Orientation Presentation; Facilitator's Guideline - Saskatchewan Patient and Family Centred Care Guiding Coalition

• Orientation Evaluation - Saskatchewan Patient and Family Centred Care Guiding Coalition

• Patient Engagement Resources – Canadian Patient Safety Institute

• Patient safety 101: The basics. Dr. Ward Flemons, Canada's Virtual Forum on Patient Safety and Quality Improvement 2015.

• European Patient Ambassador Program – free online training program for patient representatives.

• Patient-Centred Experience and Design Program - HealthCareCAN

• University of Florida: Fixing Healthcare Delivery – free online course via Coursera

• Patients for Patient Safety Canada

• Patient Voices Network

Moderator:

Bernie Weinstein (Montreal, QC); Patient Champion, Patients for Patient Safety Canada; Patient Advisor Jewish General Hospital

Speakers:

• British Columbia: Patient Voices Network
• Alberta: Alberta Health Services
• Saskatchewan: Patient and Family Centred Care Guiding Coalition

• Ontario: Erie St. Clair Community Care Access Centre
• Quebec: University of Montreal
• Atlantic Canada: Horizon Health

Designed by patient/family champions for champions and providers this interactive webinar is offered by Patients for Patient Safety Canada. For this session the term patient safety champion includes any individual that volunteers as a patient/family representative in programs, groups, networks and/or organizations working to improve quality and safety in healthcare at any system level. The session is designed to allow for conversation among participants, so be prepared to contribute to the dialogue verbally or via chat. The slides and a summary of ideas presented will be publicly available after the session here.

For more information contact patients@cpsi-icsp.ca.