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11/16/2017 3:00 AM 11/16/2017 4:00 AM Webinar Public; Provider; Leader

Archive: November 16, 2017

Failure to Rescue is ranked #2 in healthcare claims in Canada (HIROC, 2017) Additionally, Health Standards Organization (HSO) recently updated the critical care and inpatient services standards sets to include requirements supporting the recognition and response to clinical deterioration.


By the end of this call participants will understand:

  • how the role of the patient and/or family member can support recognition of clinical deterioration
  • how early warning systems can assist in recognition of clinical deterioration
  • where to access tools and resources to support improvement efforts regarding recognition of and response to, clinical deterioration.

Speakers include:

Donna Davis headshot Donna Davis, LPN

Donna has worked as a nurse for 41 years.  Acute and Long Term Care, Ambulance, active First Responder, Quality Improvement and Patient Safety manager and now Community Health Services Manager at Gainsborough Health Centre in Gainsborough, Saskatchewan   provide Donna with extensive knowledge of gaps in patient safety and keen awareness of where improvements can be made.  In her role as manager, promoting effective communication, creating an environment where all staff are valued equally, seeking input from staff and partnering with residents and families is central to her work. 

Donna developed the Patient and Family Advisory council in her health region and is a passionate advocate for including the patient and family perspective in developing programs, setting policy and making decisions that affect patient care and the patient experience.

As past co-chair and current member of Patients for Patient Safety Canada, a patient led program of the Canadian Patient Safety Institute and World Health Organization Patient Safety Champion,  Donna has represented the patient voice on several national patient safety initiatives such as the 2011 revision of the Canadian Disclosure Guidelines, the 2012 revision of the Canadian Incident Analysis Framework, was a contributor to the PSEP curriculum and to the CPSI Teamwork and Communication Document as well as speaking provincially, nationally and internationally on the subject of patient safety from her personal experience of losing her 19 year old son due to an adverse event.

Joanna Noble headshotJoanna Noble RN, BScN, CPPS, CRM

Joanna is the Supervisor, Knowledge Transfer within the Healthcare Risk Management Department at the Healthcare Insurance Reciprocal of Canada (HIROC). She leads the translation of claims data into patient safety knowledge and the dissemination of this knowledge to healthcare organizations, practitioners and other stakeholders. Joanna is a key lead in the development of tools, resources and reports for hospitals and care providers providing labour/delivery and midwifery services.  She has over 20 years' experience in patient safety, risk, quality, nursing and insurance, and frequently contributes to external forums, publications and committees on diverse risk management and patient safety issues. In 2016, Joanna was selected to be a member of the Canadian Patient Safety Institute (CPSI) Knowledge Translation and Implementation Science Faculty. She recently started a Master of Science Healthcare Quality at Queens University.

Michael Miletin headshot Michael Miletin

Dr Michael Miletin is a staff intensivist and respirologist at William Osler Health System in Toronto, Ontario. He completed his medical school and residency training at the University of Toronto followed by a fellowship in Critical Care Medicine at the University of California at San Francisco. He has served as medical director of critical care at William Osler and has implemented rapid response teams in two large community hospitals. His clinical interests include knowledge translation in the intensive care unit, telemedicine applications in acute care, and the design and deployment of early warning systems in hospitals. Dr Miletin pioneered the early warning system currently in use at the William Osler Health System.

Dr Miletin currently serves as the Critical Care Lead for the Central West LHIN.