Archive : July 27, 2018

A webinar designed and facilitated by patient partners

Leading organizations in Canada invite, listen and act on feedback from patients in their care to improve the safety and quality of care. Explore the three award-winning practices linked below then join us in a conversation to learn more about each approach and reflect on how you may apply it in your organization. This webinar promises practical ideas to help you engage patients in making care safer.

Resources

Speakers, organizations and leading practices:

• Kathy Kovacs Burns, Marian George - Alberta Health Services: Family Volunteers or Advisors Gathering Real-time Patient Experiences

• Cathy Masuda, Leslie Louie - BC Children's Hospital, an Agency of the Provincial Health Services Authority -Patient's View: Engaging Patients and Families in Patient Safety Incident Reporting

• Joshua Myers, Terry Brock - Fraser Health (BC) - We Want to Hear from You: Fraser Health Real-Time Experience Survey

• Moderator: Theresa Malloy-Miller, Patients for Patient Safety Canada

This interactive webinar is offered by Patients for Patient Safety Canada and designed by patient/family partners. The session is meant to be a conversation among participants, so be prepared to contribute to the dialogue verbally or via chat. The webinar recording and slides (in English) will be publicly available after the session here.

For more information contact patients@cpsi-icsp.ca.