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Leader; Provider

Through the survey and one-on-one interviews, we collected data about how and why the organizations implemented a peer support program, details about the mandate, scope and policies, along with information about training, confidentiality and evaluation. The scan was updated and broadened in 2020 to capture programs, resources and tools to improve the psychological well-being of healthcare workers to address psychological self-care and moral distress.

This scan gathered knowledge from literature around the world so that we could learn from those who had established or studied healthcare worker support models. This section outlines the results of a scoping review of peer support practices across Canada, the US, and globally, based on global literature research led by the IWK Health Centre.