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CPSI Share                                                  
10/29/2013 6:00 PM

​It was a day to share great ideas at Canada’s Virtual Forum on Patient Safety and Quality Improvement.  With the theme of Partnerships: Don’t let good ideas sit on the shelf, today’s presentations focused on the Pan-Canadian Home Care Study; the CIHI National Indicators project, the National Surgical Quality Improvement Program (NSQIP); the patient voice with perspectives from the Alberta Health Quality Council and Alberta Health Services; and  the Canada Health Infoway digital health partnerships. Over 2,200 viewers watched today’s presentations and shared over 250,000 impressions on Twitter.


 Moderator Kaaren Neufeld ask a question from the virtual audience, “should mandatory reporting of harmful incidents in home care be made mandatory?”  Dr. Regis Blais and Dr. Lori Mitchel provided an overview of results from the Safety at Home: Pan-Canadian Home Care Study.

“CIHI provides good information at multiple levels,” says Tracy Johnson, Manager, Health System Analysis and Emerging Issues, Canadian Institute for Health Information (CIHI). “In everything that we do, CIHI demonstrates the difference that data can make. The Patient Safety Big Dot project is an example of true collaboration in partnership with the Canadian Patient Safety Institute.”

 “The NSQIP has been mining data since 2005 and that provides good information to improve the quality of surgical care,” says Dr. Brian Tighe, Surgeon Champion (NSQIP), Interior Health Penticton. “It has changed the culture in British Columbia toward surgery complication reduction and audit.”

“Stories are powerful change agents,” says Deb Prowse, President Prowse Consulting.  “Every interaction is an opportunity to positively engage patients and families and to influence safe care.”

“Never underestimate the value of patient stories,” says John Scharrer, Member of the Patient/Family Safety Advisory Council, Health Quality Council of Alberta.  “They are powerful and help to create conversations.”

“Patients and families bring the energy for change in the healthcare system,” says Jennifer Rees, Executive Director, Patient Experience, Quality and Healthcare Improvement, Alberta Health Services. “We are not the experts and it shifts the perspective to look through the eyes of the patient.”


Shelagh Maloney, Vice President, Communications and Fraser Ratchford, Group Program Director, Consumer Health and Innovation, Canada Health Infoway share five opportunities for action that will guide digital health:  bring care closer to home; provide easier access; support new models of care; improve patient safety; and enable a high performing health system. The presentation included information on the ImagineNation ( and the Better Health Together public education campaign (
In today’s French only presentations, Dr. Regis Blais provided an overview of the Pan Canadian Home Care Study and Dr. Daniel Chartrand, Vice-Chairman, Department of Anesthesia, McGill University shared perspectives on Partners for Life, how an interdisciplinary approach and partnership within each clinical unit can contribute to better risk management  and improve the safety of daily care

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Wednesday - MEDICATION SAFETY: Across the Continuum