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CPSI Share                                                  
10/29/2012 6:00 PM

​​Canada’s Virtual Forum on Patient Safety and Quality Improvement

Canada’s Virtual Forum on Patient Safety and Quality Improvement kicked off on Monday, October 29 with a robust registration of more than 1,500 unique registrants from 26 countries.  The five-day virtual forum on patient safety and quality improvement, October 29 to November 2, is open to all health disciplines and the general public, and the entire program is available on the Internet through a live video stream. Themes for the program focus on leadership and culture, falls, medication safety, infection control and “Is Healthcare Safer?" -  Inquiries, reflections and progress.

In the opening remarks, Hugh MacLeod (CEO, Canadian Patient Safety Institute) and Dr. Micheline Ste-Marie (Associate Director of Professional Services at the Montreal Children’s Hospital of the McGill University Health Centre) welcomed the online audience and officially launched Canadian Patient Safety Week.  Over 1700 sites have registered to participate in Canadian Patient Safety Week 2012, a 37 per cent increase over last year. Edmonton’s Mayor, Stephen Mandel, provided greetings and saluted participants of the virtual forum.

An executive leadership panel discussion with Vickie Kaminski (President and CEO, Eastern Health), Chris Power (President and CEO, Capital Health), Karima Velji (Vice-President, Clinical and Residential Programs and CNE, Baycrest) and Marga Cugnet (CEO, Sun Country Health Region) provided valuable reflections and advice on leadership and culture. The panel outlined how strategies, such as Lean®, are helping to advance the patient safety culture in their organizations. They emphasized the importance of listening to patients and their families and effectively sharing those learnings.

Looking at the perspective of middle management, taking the goals set out by leadership and the challenges in implementing them at the frontline, views were provided by Debbie Walsh (Manager, Peri-Operative Program, Eastern Health), Suman Iqbal (Director of Care, Apotex Jewish Home for the Aged, Baycrest), Joy Tarasuk (Health Services Manager, Capital Health Cancer Care Program), and Leila McClarty (Community Health Services Manager, Bengough Health Centre, Sun Country). The panel discussion reinforced asking, listening and giving a voice to the frontline when implementing changes that will enhance the safety culture in the organization.

A session on culture highlighting safety and the mental health facility was provided by the Centre for Addictions and Mental Health. Rani Srivastava (Chief of Nursing and Professional Practice) and Shawn Lucas (Manager, Spiritual and Religious Care) utilized clinical vignettes to highlight the unique issues inherent in the culture of mental health and the associated challenges and opportunities for patient safety. Both speakers reinforced that culture matters – the culture of the healthcare provider and the system matters as much as the culture of the individual.

Each day of the forum opens with a short video where the perspectives of patients and their families are provided through patient narratives that provide poignant recollections of unnecessary harm.

At 2:00 p.m. EST each day, a presentation in French will be provided.  Monday’s presentation, delivered by Dr. Ste-Marie centred on how leadership influences the culture of patient safety, while stressing the importance of intergenerational collaboration and the development of a patient/family partnership with clinical teams.

At 3:50 p.m. EST daily resources to help you succeed will be profiled.  The first day highlighted Patient Safety Metrics - Measuring to Reduce Harm, an online data and measurement reporting system that is an invaluable tool for healthcare organizations looking to build performance monitoring into their patient safety frameworks. Patient Safety Metrics tracks over 70 process and outcome measures.

Don’t miss out on the valuable insight and discussion join any or all of the sessions continuing throughout the week.  Click here to view the program and register. Send your questions, comments and patient stories to: or tweet chat to #ptsafetyforum.