The Canadian Patient Safety Institute’s 2012-13 Annual Review,
ASK.LISTEN.TALK., is now available. This year’s Annual Review is forward-looking and provides and update on our programs, services and accomplishments. We invite you to download a copy online at
The work of the Canadian Patient Safety Institute would not exist without the exceptional array of partners we work with. Throughout the Annual Review we acknowledge our partners and highlight our collaborative work. These groups and individuals continue to motivate us to achieve new heights and challenge us to always be better. We thank you for your vision, passion, inspiration and contributions toward safer care.
At the Canadian Patient Safety Institute,
ASK.LISTEN.TALK. underpins everything that we do. The words describe how we will move from where we are today to what we need to do to improve quality and patient safety for the patients, clients and residents we serve.
Together, let’s continue to improve outcomes for our patients, clients and residents. Good healthcare starts with a question:
ASK; good healthcare requires an open mind:
LISTEN; and good healthcare requires a responsive heart: