Sign In
CPSI Share         

 Filter Results

​​​​​​​​​​

 

 

CPSI CEO Chris Power Co-Authors Paper on Supporting Healthcare Workers During the Pandemic347617/3/2020 4:42:34 PMPatient Safety News<img alt="" src="/en/NewsAlerts/PublishingImages/Power%20Play%20Featured%20News%20-%20Sub%20Landing%20Page%20Feature.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" />Supporting the Emotional Well-being of Health Care Workers During the COVID-19 Pandemic ​Chris Power, CEO of the Canadian Patient Safety Institute, co-authored a paper published in the Journal of Patient Safety and Risk Management. Please find the details and abstract below. Authors Albert W. Wu, Peter Buckle, Elliott R. Haut, Tomasso Bellandi, Shunzo Koizumi, Alpana Mair, John Øvretveit, Chris Power, Hugo Sax, Eric J. Thomas, David Newman-Toker, Charles VincentFirst Published June 17, 2020 Abstract The COVID-19 pandemic is emerging as the defining health crisis of our generation. Health care organizations were already a high-risk environment for workers, who are exposed on a daily basis to the suffering of their patients, tragedy, and the potential for failure. Now, health care staff of all kinds are straining to meet the demands of caring for patients with the novel coronavirus. Caring for patients with COVID-19 places them at personal risk for infection, and also poses a threat to their emotional well-being. In the short term, caring for patients during the pandemic provokes fear, anxiety, and worry for workers and their loved ones. Workers may develop anger and frustration about working in suboptimal conditions, and anguish over difficult decisions. They may be thrown off balance by new and changing work requirements and routines. They may re-deployed away from their home units, and thus deprived of their usual network of social support. Their workplace may change in front of them, as when general wards are converted to biocontainment units for COVID-19 patients. All of these stresses can cause self-doubt and fears about competence. And it is difficult to care for severely ill and dying patients, and to witness those separated from their loved ones by infection control measures. If workers are not provided with sufficient emotional support, the distress can be disabling. It may render them less able to work to their full ability. This in turn can threaten the integrity of the health care workforce to deliver the volumes of care required by the pandemic. In the longer term individual workers are at risk for accelerated burnout, and for mental health problems like Post Traumatic Stress Disorder (PTSD). We consulted with health care experts on our international editorial board. We asked them to provide advice for health care leaders and managers and frontline clinicians for meeting the emotional needs of health care workers and supporting one another. Please read the full article on the Journal of Patient Safety and Risk Management. 7/3/2020 4:00:00 PMSupporting the Emotional Well-being of Health Care Workers During the COVID-19 Pandemic Chris Power, CEO of the Canadian Patient Safety Institute,7/3/2020 5:04:21 PM122https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
Patient Safety Power Play: The Presence of Safety609986/19/2020 7:09:56 PMPatient Safety Power Plays<img alt="" src="/en/NewsAlerts/PublishingImages/Power%20Play%20Featured%20News%20-%20Sub%20Landing%20Page%20Feature.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> ​In the past few months, the healthcare world has changed dramatically. At the Canadian Patient Safety Institute, we have spent those months listening and thinking about what a Canadian healthcare system looks like after it has adapted to the realities of an ongoing pandemic. Patient safety is more important than ever. However, we cannot demand any additional strain, burden, or distraction from an overwhelmed healthcare system. We must adapt our thinking and approach to safety in Canada and globally. Our conclusion is that patient safety should not focus on the absence of harm. We should not simply count the number of incidents in hopes that those numbers go down next year. Instead, the Canadian Patient Safety Institute will lead the effort to emphasize the presence of safety in healthcare. Every person in the healthcare journey should be equipped and encouraged to identify patient safety, celebrate it, and share the successes throughout the system. The Presence of Safety can be hard to see, but each of us can learn to recognize it. We can learn to ask for it. Each of us – whether a patient or family member, a healthcare provider, an administrator, or leader – can learn to become an advocate for the presence of safety. Once you learn to look for it, you will find safety present everywhere, and know what to do if it is absent. In order to embrace this new focus, CPSI has had to reprioritize several campaigns to provide maximum support to patients, providers, and leaders during Canada's pandemic response. You will see a renewed emphasis on infection prevention and control – our recent STOP! Clean Your Hands Day campaign featured messaging to help flatten the curve to reduce the pandemic's impact and tools to show how to clean hands effectively. You will see frequent mentions of our partnership to support the psychological health and safety of healthcare workers, including peer support programs. Additionally, you will start seeing new work on topics shared among all of the pan-Canadian Healthcare Organizations, such as patient partnership and engagement, safety systems and guidance, as well as patient safety in virtual care. We are hoping that you can join us, to help be our voice as we focus on the Presence of Safety in healthcare. Have you witnessed the presence of safety in peer support? What would you consider the presence of safety in virtual healthcare? Help us identify patient safety in patient partnerships, in moments of hand hygiene, and in all aspects of healthcare, wherever it is provided. Safety needs to be top of mind for all of us. This presents opportunities for positioning patient safety in our new world order. We will use this campaign to share tools, resources, and programs from CPSI and our partners to ensure they get into the hands of those who need them most! Help us spread the message that safety can be hard to see, but you can learn to see its presence – or to speak up if it's absent. My inbox is open to you anytime at cpower@cpsi-icsp.ca, and you can follow me on Twitter @ChrisPowerCPSI. Yours in patient safety, Chris Power 6/19/2020 7:00:00 PM In the past few months, the healthcare world has changed dramatically. At the Canadian Patient Safety Institute, we have spent those months6/19/2020 7:59:11 PM681https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
FOR THE LOVE OF NURSING, Featuring Chris Power609025/11/2020 7:54:34 PMPatient Safety Power Plays<img alt="" src="/en/NewsAlerts/News/PublishingImages/Chris%20Power.jpg" width="140" style="BORDER&#58;0px solid;" /> ​The World Health Organization declared 2020 the International Year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the second week of May. During all the pressures and uncertainty of COVID-19, we have relied on nurses at the front lines of healthcare more than ever before – in these stories, we celebrate our staff, friends, and partners who have chosen this heroic life of sacrifice and service. “When I was in nursing,” said Chris Power, CEO of the Canadian Patient Safety Institute. “I had the unique privilege of being in people’s lives at their most vulnerable times. In their happiest moments, or to hold their hands while they died, I was part of an inside look in so many lives.” Chris Power graduated in 1977 with a four-year degree in Nursing from Mount St. Vincent and started work immediately at the Old Halifax Infirmary. As one of only three nurses there with a degree, she found herself recommended for supervisory or management roles. Eventually, that progress led her to her work as CEO of Capital Health in Halifax for nine years. When that role ended, she took the final professional position she will hold before retirement – the pan-Canadian, patient safety advocacy role with CPSI. While she misses the patient contact that was a priority for her throughout her career – as nurse, manager, or CEO, she made sure she spoke to a patient every day – there are so many benefits to her position. However, when she is asked for her advice on career paths for young people, she always recommends nursing. “Nursing is the best training you can get,” Chris stated. “A nurse learns but is also trained in resiliency. We problem-solve, juggle tremendous workloads, figure out workarounds, and must display both leadership and followership. It grounds you so much. I take my lessons in listening, collaboration, and observation and still use them every day.” This training, along with their position as the healthcare providers who engage with patients more than any other, means that nurses have enormous roles to play in patient safety. Whether in community care, hospitals, or long-term care, their training is what keeps patients and themselves safe. In fact, Chris’ nursing training helped prepare her for even this unprecedented pandemic. “As a nurse, you must be ever ready for a crisis,” she said. “A patient gets sicker, a cardiac arrest – you have to be adaptive every single day. I’ve also provided leadership through a number of crises – SARS, H1N1, and SwissAir.” Her best advice, even during this global panic, is to not sweat the small stuff. Stay calm, collect the best evidence, and apply it. “I developed a plan for myself, for my family, and for CPSI,” Chris said. “There is a light at the end of the tunnel and this too shall pass.” The Canadian Patient Safety Institute honours the efforts of all nurses – indeed, all healthcare providers – across Canada and around the world. They are some of our strongest advocates for patient safety and patient care. The safety of patients is absolutely essential to proper healthcare, and we rely on nurses every day. Thank you. 5/11/2020 7:00:00 PM The World Health Organization declared 2020 the International Year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the5/21/2020 5:54:05 PM798https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
STOP! Clean Your Hands Day a Success!609075/11/2020 5:20:38 PMPatient Safety News ​This was the best STOP! Clean Your Hands Day to date in terms of social media engagement. The hashtag #stopcleanyourhands had 7.822 million Twitter impressions. This is not only the best SCYHD use of a hashtag, this is CPSI's best day ever for use of a hashtag. Government Relations on Social Media There was no shortage of government relations supporting STOP! Clean Your Hands Day from all levels of government, Federal, Provincial and Municipal. The hashtag #stopcleanyourhands had the highest government use in CPSI's event history. Campaign Participation Over 2,200 people in Canada completed the Clean Hand Self-Assessment to ensure they are cleaning their hands properly to protect themselves and their loved ones from infections. Plus, 403 people in Canada pledged clean hands to tell the world they are committed to cleaning their hands. Plus we had a tremendous amount of people accessing hand hygiene resources from CPSI to help people keep themselves and others safe. Media 47 online publications, with a total reach of around 13M mentioning STOP! Clean Your Hands Day A mention on CTV News at 5 in Montreal and a story on CHCH Hamilton, for a 2.8M person reach (broadcast/online) Over 300 social media references to @patient_safety, with the highest reach accounts including Timothy Caulfield, Canadian Nurses Association and the Durham District School Board. In addition, Dr. Theresa Tam took time in her daily update to speak about STOP! Clean Your Hands Day. This is a GR activity that came to light in the media. Watch a broadcast link picked up by CHCH in Hamilton, Ontario.Thanks to everyone who participated in STOP! Clean Your Hands Day this year. Special thanks to Natalie Nymark for her terrific social media posts. As a token of gratitude, IPAC Canada will be providing her with free registration for the 2021 IPAC conference.Did you take the Clean Hands Self-Assessment? Did you Pledge Clean Hands? Share your experience with #STOPCleanYourHands – clean care matters now, more than ever, on May 5 and every day! 5/11/2020 5:00:00 PM This was the best STOP! Clean Your Hands Day to date in terms of social media engagement.  The hashtag #stopcleanyourhands had 7.822 million5/11/2020 10:10:05 PM445https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
For the love of nursing, featuring Maureen Sullivan-Bentz609005/11/2020 4:13:18 PMPatient Safety News<img alt="" src="/en/NewsAlerts/News/PublishingImages/2020/Maureen%20Sullivan-Bentz.png?Width=140" width="140" style="BORDER&#58;0px solid;" /> ​The World Health Organization declared 2020 the International year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the second week of May. During all the pressures and uncertainty of COVID-19, we have relied on nurses at the front lines of healthcare more than ever before – in these stories, we celebrate our staff, friends, and partners who have chosen this heroic life of sacrifice and service. “I am a nurse,” said Maureen Sullivan-Bentz, Senior Program Manager at the Canadian Patient Safety Institute. “I feel so blessed and honoured to be in a career that has allowed me to care for patients and their families at one of the most vulnerable times in their lives. Never underestimate the value of being kind and taking the time to listen.” Maureen graduated from Queen’s University with a Bachelor of Science in Nursing in 1986. Her first job – and true love – was working in the Pediatric Intensive Care Unit at the Children’s Hospital of Eastern Ontario in Ottawa. She continued in the PICU at the Montreal Children’s Hospital while completing her Master’s of Applied Science at McGill and spent most of her career working with critically ill newborns and children. She has worked in many other areas of nursing and has taught part-time at the University of Ottawa’s BScN program for 25 years. “And now, at CPSI, I’m responsible for the Education and Capability Building portfolio,” Maureen says. “It’s a good fit and it’s been a fairly seamless transition. My clinical background, executive leadership positions, and nursing education experience all contribute to the projects I am working on. I love being creative in the delivery of healthcare education and this role has certainly afforded me the opportunity to do just that.” However, this new role doesn’t change who she is. “When the world was watching and waiting to see what would happen with COVID-19, and then the World Health Organization declared a pandemic, my first thought was that I need to prepare myself to help,” Maureen says. “I can only describe my inherent desire to jump in and do whatever is needed in any given healthcare crisis as ‘once a nurse, forever a nurse’. It’s like an automatic reaction that just happens and then you take action to make it happen.” She connected throughout her large, rural Ontario region, offering her help. As a result, she was part of the team that assembled the Renfrew County Virtual Triage and Assessment Centre in just 12 days. The program provides initial virtual assessments by family physicians and nurse practitioners, home assessment and remote monitoring capability by community paramedics, and escalation of care to a community acute care physician or a palliative care physician if required. It provides multiple layers of care designed to divert visits and transfers to local emergency departments. The program has received 80-100 calls, on average, per day and has assessed over 2600 patients in the past seven weeks. As a nurse, Maureen feels that patient safety must be woven into every aspect of everything she does, every day. It must always be a priority. Which is why it makes her so frustrated when, during the pandemic we face, nurses don’t have the protective equipment to do their jobs. “I’m so frustrated by people believing that frontline providers have all the support and supplies they need,” she fumes. “I know of people who have become positive with COVID-19 from having to wear the same PPE for days on end. Some being forced to work until their gowns tear or their N-95 mask fall apart, then having to go through three levels of approval before they could get another. My daughters work as RNs, in Canada and the USA – they both face the same issues with access to PPE on the frontlines. When all is said done, we must look at COVID as a national patient safety concern and work with policy makers, regulators, educators, providers, patients and families to be better prepared for the next pandemic. This situation must be prevented from ever occurring again. Working together to strengthen the presence of patient safety throughout the healthcare system will be key.” The Canadian Patient Safety Institute honours the efforts of all nurses – indeed, all healthcare providers – across Canada and around the world. They are some of our strongest advocates for patient safety and patient care. The safety of patients is absolutely essential to proper healthcare, and we rely on nurses every day. Thank you. 5/11/2020 4:00:00 PM The World Health Organization declared 2020 the International year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the5/11/2020 7:47:04 PM1091https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
For the love of nursing, featuring Mike Villeneuve608985/11/2020 3:43:16 PMPatient Safety News<img alt="" src="/en/NewsAlerts/News/PublishingImages/2020/Mike%20Villenueve.png?Width=140" width="140" style="BORDER&#58;0px solid;" /> ​The World Health Organization declared 2020 the International year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the second week of May. During all the pressures and uncertainty of COVID-19, we have relied on nurses at the front lines of healthcare more than ever before – in these stories, we celebrate our staff, friends, and partners who have chosen this heroic life of sacrifice and service. “I am a nurse,” said Mike Villeneuve, CEO of the Canadian Nurses Association. “A lot of people volunteer to find that spirit of service, but I found a career where I could serve, teach, and help others – and be paid for it. It all fit for me.” Mike Villeneuve graduated in 1983 with a Bachelor of Science in Nursing from the University of Toronto. His first role was in neurosurgery at Sunnybrook, and he kept that focus for almost 20 years, including a Masters degree completed in 1993. He took a pause to reevaluate in 1999 when he was let go, and was preparing himself to return to healthcare delivery when a colleague, the Federal Chief Nurse, invited him to join her in Ottawa. “I was completely unprepared to be the senior policy advisor in the Office of Nursing Policy,” admitted Mike, “but what my colleague wanted was someone who was immersed in the angst of the front line, based in practice, and who could think on his feet. That was me.” After nearly another 20 years in policy, he was invited to the Canadian Nurses Association in 2017. “I’m not sure that nursing skills translate directly to the corporate world,” Mike said, “I mean, I might have been better prepared with an MBA. What nursing training does do is help you look people in the eye and ask what’s wrong. Something’s wrong. Are you in pain? The relationship side of business, leadership, networking… it’s all much easier following a career in nursing.” However, when we talk about patient safety incidents and system errors – especially his own patient safety incident, medication administered to the wrong patient, which continues to plague him 35 years later – nurses play such a major role. “Ultimately, we are the last line of defense,” Mike said. “We know when we should slow down, when we should listen – and, in 1985, I didn’t.” Mike’s concern is that nurses are facing heightened levels of stress, demand, and in some places a lack of support every day during the pandemic. “I would just like to wish all nurses a great National Nurses Week,” he concluded. “We never thought the Year of the Nurse would be like this – we’re talking about washing your hands like Florence Nightingale did in 1854! So I just want to thank every single nurse, across Canada and around the world for the courage of their work in this pandemic.” The Canadian Patient Safety Institute honours the efforts of all nurses – indeed, all healthcare providers – across Canada and around the world. Have you thanked a nurse today? 5/11/2020 3:00:00 PM The World Health Organization declared 2020 the International year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the5/11/2020 7:45:16 PM782https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
For the love of nursing, featuring Linda Hughes598455/11/2020 3:05:24 PMPatient Safety News<img alt="" src="/en/NewsAlerts/News/PublishingImages/2020/Linda%20Hughes.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> ​The World Health Organization declared 2020 the International year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the second week of May. During all the pressures and uncertainty of COVID-19, we have relied on nurses at the front lines of healthcare more than ever before – in these stories, we celebrate our staff, friends, and partners who have chosen this heroic life of sacrifice and service. “I am a nurse,” said Linda Hughes, co-Chair of Patients for Patient Safety Canada. “We’re the backbone of the healthcare system. If you don’t have nurses, you don’t do surgery or care for COVID patients. Everyone else comes and goes.” Linda took a five-year degree program at the University of Saskatchewan in Saskatoon. She earned both her RN and her Bachelor of Science in Nursing, specializing in her fifth year in teaching and administration. After teaching for several years at the Ottawa Civic Hospital and raising her children, she started working in mental health as a general duty nurse and continuing clinical educator in Winnipeg. Following being a clinical educator at a long-term care facility, Linda became Nursing Director for the Winnipeg Regional Health Authority’s mental health program. In her spare time, she was operational nursing director of the largest acute care mental health facility in Manitoba. Meanwhile, she completed a Master of Public Administration degree to appreciate the policy element behind healthcare. Since retiring, she taught at the University of Manitoba and has served on a number of boards, where her healthcare experience has served her well. “They put out a call for retired nurses,” Linda said, years after she retired even from teaching and now facing a global pandemic. “If I had been within the five-year cut off, I would be volunteering right now. You feel an obligation, like you want to do something to help.” And she does. Linda volunteers four or five hours a week, checking up on traced COVID contacts to monitor their health during self-isolation. Linda said that she thinks most nurses would do the same, and indeed she feels her nursing background helps her understand patient safety, even during the pandemic. “When I was a director in the healthcare system, critical incidents in mental health came across my desk and I was involved in the investigation,” she said. “Understanding the system really helps with my work in patient safety now, like it did back when I was a nurse. Mistakes don’t happen because of bad people, but things in the system contribute to bad things happening.” That said, Linda feels that nursing education could have a lot more emphasis on patient safety. And, once nurses start practicing, they should find many supports in place to keep them safe, such as sufficient staffing, personal protective equipment, and programs to support them. “By supporting our nurses and focusing on patient care,” she concludes, “we will get through this pandemic together.” The Canadian Patient Safety Institute honours the efforts of all nurses – indeed, all healthcare providers – across Canada and around the world. They are some of our strongest advocates for patient safety and patient care. The safety of patients is absolutely essential to proper healthcare, and we rely on nurses every day. Thank you. 5/11/2020 2:00:00 PM The World Health Organization declared 2020 the International year of the Nurse and Midwife. In Canada, National Nurses Week takes place in the5/11/2020 7:43:23 PM547https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
Stronger Together609065/11/2020 2:20:26 PMPatient Safety News ​On March 11th, The World Health Organization (WHO) declared the coronavirus outbreak (COVID-19) to be a global pandemic. As the days have passed and COVID-19 has crept its way into each of our lives, so too has fear. Fear of what we don’t know, and fear of what we do know. But there came a moment for each of us, when we had to transition from a fear that was paralyzing to a fear that moved us forward into action. Since the outset, the Public Health Agency of Canada has stepped into action working to ensure that their preparedness and response measures are appropriate and adaptable, and based on the latest science of the evolving situation. The Canadian Patient Safety Institute is also responding to the pandemic and working through their broad network of healthcare system partners to gather and share information about how patients and community members can stay safe. As well, infection prevention and control professionals (ICPs) have been working tirelessly to prevent the transmission of the virus to patients and healthcare workers. While there is much that we don’t know about this coronavirus, we do know how it is transmitted. COVID-19 is transmitted through respiratory droplets and by hands that have come in contact with the virus and subsequently touch the mouth, nose or eyes. With this knowledge, ICPs are brought back to the basic tenets of infection prevention in healthcare settings hand hygiene with appropriate use of personal protective equipment (PPE). With no known cure, treatment or vaccine—it’s our only defense. In response to the pandemic, the WHO has established the following recommendations for prevention diligent hand hygiene with an alcohol-based hand rub if available and if your hands are not visibly dirty, or with soap and water if hands are dirty; droplet and contact precautions (mask, eye protection, gown, and gloves) at all times for suspected and confirmed cases of COVID-19; and avoid touching the eyes, nose and mouth. Performing high-quality hand hygiene is more important than ever and proper technique must be used when applying alcohol-based hand rub or handwashing with soap and water. Ongoing education, vigilant monitoring and immediate feedback for lapses and slips will strengthen prevention efforts. Appropriate use of PPE is also key is preventing spread; however, it’s important to note that PPE reduces, but does not eliminate, contamination of skin and clothing with pathogens. And high-risk exposures, such as caring for patients with COVID-19, heighten concerns for contamination and transmission. The potential for inadvertent contamination of skin and clothing despite use of PPE may be particularly high during removal of contaminated PPE1, and education strategies for donning and doffing are critical in this pandemic. It is for this reason that Health Canada recommends paying particular attention while removing PPE. As with hand hygiene, ongoing education, vigilant monitoring and immediate feedback on donning and doffing PPE can reduce contamination and help prevent transmission of this virus. These are frightening and exhausting times for everyone, and certainly there are many approaches to prevent the spread of this coronavirus in our healthcare facilities, but as diverse as those approaches might be, they will all begin with the basic tenets of infection prevention meticulous hand hygiene and appropriate use of PPE. The valuable role of ICPs has been brought to the forefront through this pandemic, but they cannot do this alone. It is imperative for all of us on the frontlines of patient care to share the responsibility of infection prevention. Let’s not be afraid to speak up and provide a gentle reminder when we see an inadvertent slip in technique or protocol. We need to build strong systems on our frontlines to keep ourselves and each other safe so that we can be there for our patients and our families at home. Cleaning your hands has never mattered more. Click on The Canadian Patient Safety Institute’s Stop! Clean Your Hands Day it is a great way to receive updated information about how to remind patients, staff and visitors on the importance of hand hygiene. GOJO cares deeply about protecting public health and about getting products to all of the places and people where they are needed; we are being called upon during this difficult time to help safeguard those working so hard on the front lines to help keep us all healthy and safe, and we are working with our distributor partners to prioritize healthcare facilities. More than ever, we are all committed to our GOJO Purpose of Saving Lives and Making Life Better Through Well-Being Solutions and are proud to be playing a vital role at this challenging and dynamic time. Stay well my fellow healthcare professionals, Lori Moore, MPH, BSN, RN, CPPS Clinical Educator- GOJO Industries, Inc. 1 Tomas ME, Kundrapu S, Thota P, et al. Contamination of health care personnel during removal of personal protective equipment. JAMA Intern Med. 2015;175(12)1904-1910 5/11/2020 2:00:00 PM On March 11th, The World Health Organization (WHO) declared the coronavirus outbreak (COVID-19) to be a global pandemic. As the days have passed5/11/2020 10:07:53 PM236https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
Passing Time During a Pandemic, with Ali Alidina884164/16/2020 7:00:00 PMPatient Safety News<img alt="" src="/en/NewsAlerts/News/PublishingImages/2020/Ali%20Alidina.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> ​For the April 2020 Digital Magazine, the Canadian Patient Safety Institute reached out to some of our own to discuss how they are handling the pandemic. Residing in Alberta, Ali manages information technology and telecommunications operations for CPSI. In his career, he has ranged from web software developer to web manager and volunteer IT trainer in Uganda. “I’m at home with my wife every day,” says Ali over the phone, with the smile in his voice that always seems to be present. “She is bored and climbing the walls – but I love it!” Ali is in a bit of a different position to witness the rise of COVID-19 he has been preparing CPSI for something like it since 2011. “I wrote in my Strategic Continuity Plan way back then to ensure 24/7 office access from anywhere,” he says, “and that plan evolved. We started with being flexible in supporting staff working from home or hotel rooms or coffee shops across the country and around the world. All of that work meant that our IT team was ready to support the shift to all of our staff forced to work from home.” Now, as the rest of the world shuts down and shifts to online connection, it is not connectivity that is the issue but rather equipment docking stations, monitors, and printers. “Staff have different needs, working from home,” Ali says, “and we didn’t have a lot of time to prepare for this shift. I have to arrange to send out what they need when they request it – if we can even find an active source charging a reasonable price!” However, as prepared as Ali and his team proved to be at sheltering CPSI’s productivity from the pandemic, he and his wife weren’t quite as lucky. “We had booked a 15-day Hawaiian cruise, starting from San Francisco on March 7,” Ali groans. “We were assured there was no cancellation until we got on our flight – but when we arrived in San Francisco, the cruise was cancelled.” Since insurance would only fly them back home, Ali decided they would try to salvage some of the trip. They had a wonderful visit to Google Cloud Campus, only to discover their rental car was broken into when they stopped for dinner – though thankfully they lost nothing. Leaving San Francisco for much quieter Palm Desert, Ali and his wife found very little of the concerns that were spreading around the world at the time. “There was no panic buying, no social distancing, but within a week, that began to change,” he says. Bowing to media and family pressure to return home while they still could, Ali found a direct flight from Las Vegas. Ali and his wife got home safely, though he noticed huge gaps in infection control on his way back home – even by March 16, there was no sanitizer between travellers clearing customs, no wipes in the luggage area, and no testing for symptoms. “I mean – customs agents had masks and gloves, but they didn’t change their gloves between passports!” Ali sighed. “One conclusion that I have drawn from the coronavirus shut down,” says Ali, “is that we should start considering internet access as a fundamental utility, like water or electricity. We rely so much on our connections. With work, school, and even employment insurance all online – why haven’t we made internet access a necessity yet?” Clean hands have never mattered more. Take the Clean Hands Self-Assessment to find out if you are cleaning your hands properly, then Pledge Clean Hands to tell the world you commit to cleaning your hands. Access Hand Hygiene Fact Sheets for messages you can share to help flatten the curve. 4/16/2020 7:00:00 PM For the April 2020 Digital Magazine, the Canadian Patient Safety Institute reached out to some of our own to discuss how they are handling the4/16/2020 7:07:54 PM820https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx
Passing Time During a Pandemic, with Maryanne D’Arpino884194/16/2020 7:11:55 PMPatient Safety News<img alt="" src="/en/NewsAlerts/News/PublishingImages/2020/Maryanne%20D’Arpino.png?Width=140" width="140" style="BORDER&#58;0px solid;" /> For the April 2020 Digital Magazine, the Canadian Patient Safety Institute reached out to some of our own to discuss how they are handling the pandemic. Residing in Ontario, Maryanne provides leadership to CPSI’s strategy development and implementation of the Patient Safety Improvement and Capability Building portfolio. Although having maintained several progressive leadership roles in healthcare, her resiliency and spirit are attributed to being a Registered Nurse. Despite the looming of the ominous spectre of COVID-19, Maryanne keeps the relentless cheerfulness that is the hallmark of her professional and personal lives. “To tell you the truth, working from home and having the family close by has been a pleasant distraction,” she says with a smile. “On the other side of this, there will be so many changes we can’t predict. In the meantime, we are just trying to do our best and treasure the time we can spend with our families.” Maryanne is feeling the social disconnect but appreciates that she has done less travelling in the past month than she has done at any time since she started with CPSI. She does find that the pandemic is posing some challenges she never expected. “The strength of our partnerships has always been so important to what we do,” she says. “We have to be flexible, nimble now – our organizational priorities are being pulled in so many directions. We have to reconfigure our space together with our partners. However, we know now more than ever that this situation has illuminated the need and value to prioritize patient safety in Canada and around the world.” Maryanne’s solution is a focus on CPSI’s leadership role in working hand in hand with patients, providers, leaders and the public. She feels that CPSI can truly step forward to position patient safety in the modern context. Through CPSI’s role as a WHO Collaborating Centre, the organization together with our partners can strengthen an advocacy role, taking centre stage in international discussions. The relationships that CPSI has built around the world and here in Canada will guide the way and help define us as we find our path through the pandemic. “We are learning so much from our international partners,” Maryanne reveals. “Patient safety principles are so important to how we will react to everything that is occurring in healthcare systems around the world. In the spirit of improvement, learning and sharing lessons from multiple contexts will help to shape and strengthen a new world order. One that is better equipped with health system infrastructure that can anticipate and prepare for risks, with the ultimate goal of protecting the public, healthcare workforce, and patient and families. This just reinforces the value of our work and our mandate.” On a personal note, Maryanne tell us, “As a nurse, I signed up to be there and care for people who need it most. It’s part of our calling. Together with many, I volunteered for the provincial and national call-out. Within days, thousands of nurses in Ontario volunteered to respond to community needs. We already have several of our staff members working to help with the crisis, and I am here to do the same.” Both CPSI and Maryanne herself have over two decades of working to protect patient safety in our healthcare systems. During this pandemic, both stand ready to assist in any way possible. Clean hands have never mattered more. Take the Clean Hands Self-Assessment to find out if you are cleaning your hands properly, then Pledge Clean Hands to tell the world you commit to cleaning your hands. Access Hand Hygiene Fact Sheets for messages you can share to help flatten the curve. 4/16/2020 7:00:00 PMFor the April 2020 Digital Magazine, the Canadian Patient Safety Institute reached out to some of our own to discuss how they are handling the4/16/2020 7:22:14 PM656https://www.patientsafetyinstitute.ca/en/NewsAlerts/News/Pages/Forms/AllItems.aspxhtmlFalseaspx