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Publication Type: NSIR-RT Bulletin
Single or Multiple Incident: Multiple
Date: 12/1/2021 12:00:00 AM

This bulletin discusses the importance of appropriate patient identification prior to a procedure and highlights the challenges posed by the COVID-10 pandemic. Protocol deviations resulting from COVID-19, such as the requirement that all patients wear masks, and increased infection control procedures such as changes to workplace layout, have increased challenges associated with patient identification. Three cases are provided: face masks impeding visual identification, workflow policy restricting review of patient appointment cards, and expectation bias resulting from changes to waiting room protocols are described. Recommendations to prevent patient misidentification are available in the bulletin.

Additional Details

masks, wristband

The Importance of confirming patient identification during procedural changes (the COVID-19 issue)