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Publication Type: Safety Bulletin
Single or Multiple Incident: Multiple
Date: 4/7/2020 12:00:00 AM
Country: Canada

This Safety Bulletin addresses the need for use of novel technology to obtain a medication history and to provide patient education during times when direct patient contact is non-advisable for the safety of both the patient and health care provider. Such a time is during the COVID-19 pandemic. ISMP Canada recommends that medication history interviews and discharge patient education be conducted by telephone, video communication, or email, with the dual goals of reducing the number of non-essential entries into patients’ rooms (and the associated risk of viral transmission) and conserving personal protective equipment (PPE) during a pandemic. The Bulletin provides numerous recommendations to provide virtual medication histories and provide discharge medication. A fax template for communicating with the community pharmacy is provided. Additional recommendations, available via the references, are provided by the New Brunswick Branch of the Canadian Society of Hospital Pharmacists.

Additional Details

2-way communication baby monitors

Virtual Medication History Interviews and Discharge Education