Gordon Wallace is the Managing Director of Safe Medical Care for the Canadian Medical Protective Association (CMPA), and a member of the senior management team. Gord has received numerous awards for excellence in teaching, as well as a peer award for professionalism. He is recognized internationally as a leader in patient safety education with a special interest in disclosure, building a just culture of safety, and promoting quality improvement in healthcare. At the CMPA, Gord leads a large staff of analysts and educators dedicated to improving the safety of the medical system and helping physicians to improve the quality and safety of their practices so that patients receive the best possible care. Safe Medical Care has three departments: Medical Care Analytics, Safe Medical System Strategy and Engagement, and Practice Improvement. The CMPA Good Practices Guide, an open resource for medical trainees and faculty, is available at cmpa-acpm.ca/gpg.