11:15 am MT/ 1:15 pm ET
Safer Healthcare Now! – Home Care: Early Adopters
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Jody Hales, Director, Quality Assurance and Risk, Canadian Red Cross
Session Description:
Jody Hales will bring you through the Red Cross' client safety journey, from leadership to the frontline and back again.
11:40 am MT / 1:40 pm ET
Safer Healthcare Now! – Future SHN Bold
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Chris Power, CEO, Canadian Patient Safety Institute
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Kim Stelmacovich, Senior Director, Safety Improvement and Innovation, Canadian Patient Safety Institute
Session Description:
Chris Power, Chief Executive Office of the Canadian Patient Safety Institute, will launch the revitalized version of
Safer Healthcare Now!
12:00 pm MT / 2:00 pm ET
Safer Healthcare Now! – Future: Mobilizing groups for change
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Kimbalin Kelly, Director, Member Programs & Operations, Ontario Chiropractic Association
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Cameron McAlpine, Director, Communications & Marketing, Ontario Chiropractic Association
Session Description:
Technology has changed how we interact, and how we work together. New tools such as social media provide platforms that can engage members to be stewards of change on the front line. Kimbalin Kelly and Cameron McAlpine will discuss tactics to bring groups together and inspire change within organizations.
12:45 pm MT / 2:45 pm ET
Recognition: Innovations in Patient Safety Education Award
1:00 pm MT / 3:00 pm ET
Safer Healthcare Now! – Reflections
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Dr. Claude LaFlamme, Director of Cardiac Anaesthesia/TEE, Sunnybrook Health Sciences Centre
Session Description:
This session will offer participants an understanding of the impact SHN had in enhancing Patient Safety Culture across the nation. In addition, CPSI future direction will presented. Surgical Care Safety will be described in more details to give the audience a concrete idea of what to expect from SHN in a near future.
1:50 pm MT / 3:50 pm ET
Closing remarks
Thursday, October 29, 2015
When Workplace Joy Thrives, Patient Safety Comes Alive!
9:00 am MT / 11:00 am ET
Opening remarks & greetings
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Chris Power, CEO, Canadian Patient Safety Institute
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Susan Mumme, Chair, Canadian Patient Safety Institute Board of Directors
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Dr. Carl Amrhein, Deputy Minister, Alberta Health
9:15 am MT / 11:15 am ET
Provider video
9:20 am MT/ 11:20 am ET
Large Scale Change
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Dr. Helen Bevan,
Chief Transformation Officer, NHS Improving Quality
Session Description:
In this provocative session, Helen Bevan will outline some of the latest thinking and practice in the wider world of change and improvement which is starting to permeate into our world of health and care. She will provide a picture of a future world where everyone can help tackle the most challenging issues; where improvement is "pulled" rather than "pushed"; where diversity, dissent and divergence are valued as highly as conformity and consensus and where the role of formal leaders is to help create the conditions for change and get out of the way to let people get on with it. She will illustrate this with some practical examples of the new approaches
9:50 am MT / 11:50 am ET
Patient safety 101: The basics
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Dr. Ward Flemons, Physician, Cumming School of Medicine, University of Calgary
Session Description:
In this session, Ward Flemons will cover the components of a safe healthcare system and how they relate to one another. He will highlight how designing and delivering safer healthcare is essential as is a plan for how to respond appropriately when care does not go according to plan and patients are harmed as a result.
10:25 am MT / 12:25 pm ET
When caring hurts; helping helpers heal
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Moderator: Dr. Diane Aubin, Associate Director, Career Development in Methods and Health Services Research, Alberta SPOR SUPPORT Unit, University of Alberta
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Cheryl Connors, Patient Safety Specialist, John Hopkins Medicine
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Dr. Bruce MacLeod, Medical Advisor to Quality and Patient Safety, Alberta Health Services
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Dr. Katrina Hurley, Emergency Physician, IWK Health Centre
Session Description:
This panel will introduce principles and review strategies for supporting healthcare professionals impacted by adverse patient safety events. By the end of the session the participant will be able to: relate to the impact of a patient safety adverse event on the provider, based on a personal story provided by a healthcare professional; describe the potential impact of traumatic experiences on the health and well-being of healthcare professionals; identify key elements of an effective program for supporting caregiver coping with adverse patient safety events; and, explain how a just culture promotes peer to peer support of the second victim.
11:10 am MT / 1:10 pm ET
Patient experience/input
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Sabina Robin, Patients for Patient Safety Canada
Session Description:
Sabina Robin will discuss the importance of patient and family involvement right from the start of the disclosure process, and how ensuring patients are part of the discussion influences healing for patients, families, and providers. Drawing from her own personal experience, Sabina will provide her insight on what has changed in the disclosure process in Canada during her time with Patients for Patient Safety Canada, and why these changes are so important.
11:30 am MT / 1:30 pm ET
Case Studies on How Improving Communications Positively Impacts Patient Safety
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Dr.Debra Merrill, Director, Pharmacy Program – Royal Victoria Regional Health Centre
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Roberta Baker,
Clinical Pharmacy Manager- Nova Scotia Health Authority- central zone
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Lara Di Mambro, Registered Pharmacy Technician – Huron Perth Healthcare Alliance
Session Description:
Hospital representatives from Ontario and Nova Scotia will present case studies on the specific communications initiatives they implemented within their sites to improve patient safety and mitigate adverse events. Frontline healthcare workers, risk managers, managers and directors will benefit from key takeaways and best practices that can be implemented in hospitals across the country.
Sponsored by HealthPRO Canada
12:10 pm MT / 2:10pm ET
Sustaining patient safety through change: The Nova Scotia experience
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Tracey Barbrick, Assistant Deputy Minister, Department of Health and Wellness, Province of Nova Scotia
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Catherine Gaulton, Vice-President, Quality & System Performance & Chief Legal Officer, Nova Scotia Health Authority
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Dr. Tara Sampalli, Assistant Director of Research, Nova Scotia Health Authority
Session Description:
Nova Scotia recently brought nine health regions into one overall health region, encompassing the full province. This change affected over 24,000 employees, and meant a shift in how the delivery of care was provided, in urban and rural settings. With the Vision statement: "Healthy people, healthy communities – for generations," Nova Scotia was able to improve and provide a consistent culture of safety and quality through such a significant transition. Join this panel as they discuss the challenges, and successes that occurred, and what they learned along the way.
1:00 pm MT / 3:00 pm ET
Linguistic barriers, a safety issue
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Michel Tremblay,
Directeur Général, Société Sante en français
Session Description:
National and international studies have demonstrated, supported by evidence-based research, that linguistic barriers to access healthcare have negative effects for the clients and patients as well as for the health practitioners. The impact caused by a poor communication impedes the safety of care and the quality of services. The presentation will address the key issues related to safe communication and present the actions taken by the Société Santé en français and the 16 provincial and territorial networks to increase access to French language health services and improve the quality and safety of our health system.
1:50 pm MT / 3:50 pm ET
Closing remarks
Friday, October 30, 2015
When Workplace Joy Thrives, Patient Safety Comes Alive!
9:00 am MT / 11:00 am ET
Opening remarks
-
Chris Power, CEO, Canadian Patient Safety Institute
9:05 am MT / 11:05 am ET
Provider video
9:10 am MT / 11:10 pm ET
Psychological workplace health and the link to patient safety
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Melissa Barton, Director, Organizational Development and Health Workplace, Wellness and Safety – Sinai Health System
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Sandra Koppert, Program Manager, Workplace Mental Health, Mental Health Commission of Canada
Session Description
There is a direct link between employees who find joy in their workplace, and are psychologically healthy and the quality of work provided. We will hear perspectives on cultivating a healthy work environment, and how this leads to a safer work environment, not only for employees, but also for those that trust us to care for them.
9:45 am MT / 11:45 am ET
100% Natural – Are you a genuine leader?
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Shirlee Sharkey, President & CEO, St. Elizabeth
Session Description:
Is authentic leadership a cornerstone competency or a flavour of the month? With 20+ years of experience as the President and CEO of Saint Elizabeth, Shirlee Sharkey will discuss her viewpoint and provide her insight on how connecting strong leadership to a bigger societal purpose is the key to mastering this skill.
10:10 am MT / 12:10 pm ET
Patients as Leaders: How Thunder Bay has engaged patients to become a leading practice recipient in Patient and Family Centered Care
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Keith Taylor, Lead Patient and Family Advisor, Thunder Bay Regional Health Sciences Centre
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Bonnie Nicholas,
Lead Patient and Family Centred Care, Thunder Bay Regional Health Sciences Centre
Session Description:
Patient and Family Centred Care is our philosophy at TBRHSC and was formally adopted in 2009. Learning from the stories of our patients and their families, and engaging our community, partners, staff and physicians, we have embarked on a journey together that has transformed healthcare at TBRHSC.
10:40 am MT / 12:40 pm ET
The patient’s role in sentinel event investigations
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Deb Prowse, Alberta Health Advocate, Office of the Alberta Health Advocates
Session Description:
Deb Prowse will look at the patient's role in incident analysis, with reference to the framework and tools that have been developed. In her dual role as an Alberta Health Advocate, and with her experience as a patient, she will discuss the necessity of interviewing patients and family members when conducting an investigation.
11:00 am MT / 1:00 pm ET
Leadership Panel
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Dr. Michael Apkon, President and CEO, The Hospital for Sick Children
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Chris
Power, CEO, Canadian Patient Safety Institute
Session Description:
Leading an organization through change, and ensuring patient safety continues to be a priority in an ever changing system is a challenge. We will hear from two leaders who have recently taken on new organizations, to gain their perspective and what they see as the largest challenges facing healthcare leaders today in Canada.
11:30 am MT / 1:30 pm ET
Emerging health leaders panel
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Moderator:
Chris Power, CEO, Canadian Patient Safety Institute
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Reece Bearnes, Director, Medical Services, Eastern Health
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Robert Fraser, Chair, Emerging Health Leaders
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Dr. David Sweet,
Critical Care and Emergency Medicine Physician,
Vancouver General Hospital
Session Description:
Healthcare and how we care for patients safely is always changing. This session will focus on new leaders in healthcare and their perspective on what's coming next and how patient safety will evolve with new opportunities and constraints on the health system coming in the next five to ten years, and how emerging health leaders can impact this evolution within their organizations.
11:55 am MT / 1:55 pm ET
2015 Champion Award presentation
12:20 pm MT / 2:20 pm ET
Safe and Sound: Why Personality Matters in Healthcare
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Dr. Brian Little, Research Professor, University of Cambridge
Session Description:
Why did the normally shy and reticent member of my team do what he did last Thursday? Why do some of our healthcare colleagues seem hardwired for happiness, while others seem born to brood? Why do some patients find resilience no matter the circumstance?
Dr. Little's distinctive perspective is that people often act out of character – demonstrating 'free traits' rather than fixed dispositions – in order to advance their core personal projects.
In very practical ways Dr. Little considers what our personalities portend for our health and success, and the extent to which our well-being depends on the personal projects we pursue. Little provides a lively, thought-provoking, and ultimately optimistic look at the possibilities and perils of being uniquely ourselves, while illuminating the selves of those we encounter, work with, and love.
1:05 pm MT / 3:05 pm ET
ASPIRE: a French-language workshop to promote patient safety in the training of residents
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Dr. Julien Poitras, Vice-Dean of Social Responsibility, University of Laval
Session Description:
This session will present the ASPIRE workshop, a national education and training program dedicated to patient safety and quality improvement for faculty developmental purposes. The session will detail the multi-faculty process adopted in order to provide this training in French in Montreal from November 3-6, 2015, as well as the adaptation required due to Quebec's particularities in regard to patient safety and quality improvement.
1:50 pm MT / 3:50 pm ET
Closing remarks
-
Chris Power, CEO, Canadian Patient Safety Institute
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Cecilia Bloxom, Director, Strategic Communications, Canadian Patient Safety Institute
Session Description:
Tips for Talking Video Competition winners will be announced, as well as a recap of Canadian Patient Safety Week and Canada's Forum.
