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11/26/2020 3:00 AM 11/26/2020 4:00 AM Webinar Leader; Provider

​Archive: Thursday, November 26, 2020

Purpose of the Call

Hear firsthand how teams from our Learning Collaborative have applied Measurement and Monitoring of Safety before and after the COVID-19 outbreak and how it influenced their planning for the second wave.


  1. Share the experience from Interior Health, BC in their application of MMSF from the Ward to the Board as it relates to COVID-19
  2. Opportunity to discuss the benefits and challenges associated with using the Measurement and Monitoring of Safety Framework


  • Shari McKeown, Interior Health Director of Patient Safety
  • Naomi Jensen, Manager of Quality Improvement and Patient Safety-IH West; Client Experience-IH, Interior Health Quality & Patient Safety
  • Dr. Nancy Humber, Chief of Staff, Lillooet Hospital; Physician Lead, Rural Surgical Obstetric Network Provincial Initiative
  • Dr. G. Ross Baker is a professor in the Institute of Health Policy, Management and Evaluation at the University of Toronto