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In her role as an Improvement Lead, Joan primarily supports initiatives around CPSI’s strategic goal # 3 of building  and influencing patient safety capability (knowledge and skills) at organizational and systems level, which includes leading CPSI’s PSEP – Canada program. Joan also provides support and leadership to CPSI’s Home Care Safety priority area.

Joan is a Registered Nurse, with nursing experience in the public health, long-term care and ambulatory care sectors. Previous work experience also includes working at Accreditation Canada, in both national and international divisions, Manager for Quality Improvement and Accreditation at a tertiary care mental health and academic health science centre, and working in the United States as both a Registered Nurse and a college instructor.

Joan has a Bachelor of Arts in Anthropology, a Bachelor of Science in Nursing, both from the University of Western Ontario, and a Master’s in Public Health from Benedictine University, Illinois, USA.

Vision for patient safety in Canada:

I envision a healthcare system that consistently focuses on delivering safe, reliable, evidence based care at every interface of care. This vision also includes working hand in hand with patients and families to help ensure integration of care across the continuum. 

Vision for patient safety education in Canada:

I envision all healthcare curriculums within our healthcare system integrating patient safety science into their education programs. As well, I envision continual integration of patient safety topics into health professionals development and continuing education programs.