Senior Program Manager
Ioana’s portfolio is primarily focused on making
care safer through patient engagement. After a decade of front line nursing, an
MBA and another decade of work in patient safety and patient engagement at
Canadian and global levels, she knows what it takes to successfully engage
patients, providers and leaders to improve safety. It is humble respect for
and provider experiences, a deep connection with
the people we work with, and aligning the
passion and energy of partners.
Some of Ioana’s accomplishments include the
transformation of Patients for Patient Safety Canada from a community of
patients to a globally recognized patient group, supporting the Canadian
Patient Safety Institute in achieving the World Health Organization
Collaborating Centre in Patient Safety and Patient Engagement designation,
initiating and sustaining the Patient Engagement in Patient Safety Recognition
Program. Ioana also led the development of some of CPSI’s most popular resources: Engaging Patients in Patient Safety – a Canadian
Guide, Patient Safety and Incident Management Toolkit, the Canadian Incident
Analysis Framework, the Safe Surgery Saves Lives program. Ioana also bring her
business and evaluation expertise in supporting the CPSI corporate business
processes and performance management.
Ioana holds an MBA from University of Alberta, is
a member of the Canadian Evaluation Society and Board Member of the Alberta
Northwest Territory Chapter, is a Palladium Kaplan-Norton Balanced Scorecard
Certified Graduate, past member of Toastmasters International and is an
instructor at the University of Alberta Pharmacy Speechcraft program.
Curiosity is the key driver of her life and career,
so she has a lot of fun exploring complex and diverse systems and situations.
She enjoys all styles of music, films, books and loves learning about and
connecting with people from diverse backgrounds and cultures. Ioana is an avid
nature lover, gardener, hiker and environmentalist. As a Romanian-Canadian, she
sees herself as a global citizen.