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The Canadian Foundation for Healthcare Improvement and the Canadian Patient Safety Institute are now amalgamated as a new organization,
Healthcare Excellence Canada
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Learn more about how we came together
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Topics
Superbugs
Mental Health
Community Based Care
Infection Prevention and Control (IPAC)
Surgical Care Safety
Medication Safety
General Patient Safety
Tools & Resources
Infection Prevention and Control (IPAC): Videos
Patient and Family: Useful Links
Central Line-Associated Bloodstream Infection (CLABSI): Getting Started Kit
Surgical Safety Checklist: Resources
Central Line-Associated Bloodstream Infection (CLABSI): Videos
Patient and Family Resource: Surgical Safety
Tips for partnering with patients families on committees
Patient and Family Resource: Tips on ways to share your story
Preventing Falls: From Evidence to Improvement
Surgical Site Infection (SSI): Videos
Preventing Falls: From Evidence to Improvement in Canadian Health Care
Ventilator-Associated Pneumonia (VAP): Videos
Interventions
Medication Reconciliation (Med Rec): Getting Started Kit
Acute Myocardial Infarction (AMI): Getting Started Kit
Prevention and Management of Delirium (Delirium): Getting Started Kit
Reducing Falls and Injury from Falls (Falls): Getting Started Kit
Reducing Falls and Injury from Falls (Falls): Videos
Medication Reconciliation (Med Rec): Presentations & Posters
How can we make the partnership with patients/families more impactful?
Medication Reconciliation (Med Rec): Reports
Infection Prevention and Control (IPAC): Getting Started Kit
Learning from the best: A webinar with the Patient Safety Champion Awards Finalists
Tips for patient engagement in patient safety and quality committees
Rapid Response Teams (RRT): Getting Started Kit
Surgical Site Infection (SSI): Getting Started Kit
Ventilator-Associated Pneumonia (VAP): Getting Started Kit
Paper to Electronic MedRec Implementation Toolkit
Additional Hand Hygiene Materials
Fact Sheets About Hand Hygiene
Hand Hygiene Observation Tools
Hand Hygiene Toolkit
Hand Hygiene Human Factors Toolkit
Hand Hygiene: Working with Patients and Families
Patient and Family Resource: Disclosure Principles
How to care for yourself when representing the patient voice
Patient and Family Resource: External Resources
Tips for patient family engagement with health authorities to improve patient safety and quality of care
The Safety Competencies Framework
Frequently Asked Questions
Safety Competencies - Steering Committee
Safety Competencies - Working Group Members
Safety Competencies Conference
Resources and Links
WorkingGroupMembers
Surgical Safety in Canada: A 10-year review of CMPA and HIROC medico-legal data
Suicide Risk
Advisory Group
Research
Current Competitions
Studentships
2013-2014 Patient Safety Studentships
2014-2015 Patient Safety Studentships
CPSI Research Competition Results
2015
2014
Commissioned Research
Safety in Long-Term Care Settings
Research Results
Safety in Home Care
Research Results: Safety in Home Care: Broadening the Patient Safety Agenda to Include Home Care Services
Research Results: Lang
Research Results: Doran
Research Results : MacDonald
Safety at Home: A Pan-Canadian Home Care Study
Post-Marketing Surveillance of Drug Safety
Research Results
Patient/Client Safety in Home Care in Canada
Research Results
Patient Safety in Primary Care
Research Results: Patient Safety in Primary Care
Patient Safety in Mental Health
Research Results
Patient Safety in Emergency Medical Services
Research Results
Harm to Healing – Partnering with Patients Who Have Been Harmed
Research Results
Economics of Patient Safety
Research Results
Concise Incident Analysis Method Pilot Study
Canadian Paediatric Adverse Events Study
Canadian Patient Safety Institute Partnership Projects
Patient Stories
A daughter honours her father through a teaching career in nursing
A fall changed Anne’s life forever
Nurse experiences other side of healthcare during daughter’s illness
‘If something doesn’t feel right, you have to ask the question’
Father’s death fuels quest for healthcare improvement
Circumstances of baby’s death revealed during healthcare collaboration with family
Fervid’s legacy of care lives on through loved ones
Hospital administration changes and an apology brought meaning to Daniel’s life
One woman’s misfortunes show importance of patient voice
One son-in-law’s pursuit to change the system
Palliative experiences of two loved ones continues Carol’s inspiration to advocate for others
Family wishes disclosure guidelines used following teen’s death
Martha’s legacy lives on
Little Mataya gives the gift of change
Baby Sophia helped create policy change
Terri encourages others to strengthen patient and provider teamwork
Vance’s passion for helping others lives on
Claire inspires change after her passing
When providing care, put the patient into perspective
Patient Safety Metrics
Measures: Prevention and Management of Delirium (Delirium)
Measures: Acute Myocardial Infarction (AMI)
Measures: Central Line-Associated Bloodstream Infection (CLABSI)
Measures: Infection Prevention and Control (IPAC)
Measures: Reducing Falls and Injury from Falls (Falls)
Measures: Surgical Site Infections (SSI)
Measures: Venous Thromboembolism (VTE)
Measures: Ventilator-Associated Pneumonia (VAP)
Measures: Rapid Response Teams (RRT)
Measures: Medication Reconciliation (MedRec)
Patient Safety and Quality Priorities for Consortium Participants: A Canadian Snapshot
Patient Safety and Incident Management Toolkit
Toolkit Faculty
Toolkit Project Team
Glossary
Story: Patient Safety Incident Management Toolkit
Resources and Recommended Readings
System Factors
Tools and Recommended Readings: System Factors
Patient Safety Management
Before the Incident
Patient Safety Culture
Reporting and Learning Systems
Tools and Recommended Readings: Before the Incident
Tools and Recommended Readings: Patient Safety Culture
Tools and Recommended Readings: Reporting and Learning Systems
Story: Patient Safety Culture
Story: Reporting and Learning Systems
Incident Management
Analysis Process
Close the Loop/Share Learning
Disclosure
Follow Through
Immediate Response
Prepare for Analysis
Tools and Recommended Readings: Analysis Process
Tools and Recommended Readings: Close the Loop
Tools and Recommended Readings: Disclosure
Tools and Recommended Readings: Follow Through
Story: Close the Loop/Share Learning
Tools and Recommended Readings: Immediate Response
Story: Immediate Response
Tools and Recommended Readings: Prepare for Analysis
Story: Follow Through
Patient Concern Resolution Process
Alberta Patient Concern Contacts
British Columbia Patient Concern Contacts
Manitoba Patient Concern Contacts
New Brunswick Patient Concern Contacts
Newfoundland and Labrador Patient Concern Contacts
Nova Scotia Patient Concern Contacts
Nunavut Patient Concern Contacts
The Northwest Territories Patient Concern Contacts
Ontario Patient Concern Contacts
Prince Edward Island Patient Concern Contacts
Quebec Patient Concern Contacts
Saskatchewan Patient Concern Contacts
Yukon Patient Concern Contacts
Never Events for Hospital Care in Canada
Leading Large Scale Change (Reference List)
Incident Analysis
Incident Analysis
Learning Opportunities
Incident Management Tools
Improvement Frameworks Getting Started Kit
Home Care Safety
Resources for home care providers
Resources for family caregivers and clients
Resources for policy makers and academics
Healthcare Provider Stories
Dr. Francois deWet turns “physician’s worst nightmare” into opportunity for improvement
Tragedy leads Dr. Doug Cochrane on mission to improve patient safety
David U fights for a blame-free culture in healthcare
Patient and Provider come together in wake of patient safety incident
Dr. Julia Trahey calls for peer support networks to assist providers following patient safety incidents
Guidelines for Informing The Media After an Adverse Event
Five Questions to Ask about your Medications
Effective Governance for Quality and Patient Safety
Message from the Co-Chairs
Message from Patients for Patient Safety Canada
Acknowledgements
Background
What is Quality and Patient Safety?
Where Does Governance Fit In?
References
Glossary of Terms
How to Use this Toolkit
Resources
Skills and Role
Relationships
Quality and Safety Plan
Quality and Patient Safety Culture
Measurement
Knowledge
Key Drivers of Effective Governance for Quality & Patient Safety
Governance for Quality and Patient Safety in Canada
Information
Effective Governance
Tools
Stories
Canadian Disclosure Guidelines
Disclosure Training Programs
The Institute for Healthcare Communication – Canada
Disclosure Training Program: The Canadian Medical Protective Association (CMPA)
News & Alerts
News
Alberta embraces Safe Surgery Checklist: Audit confirms 95 per cent compliance in its use
Call for Home Care Safety Expert Faculty
CPSI hosts Patient Safety Education Roundtable
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Curriculum review helps to understand strengths and identify gaps in safety competencies
Dalhousie University to launch new nursing curriculum: Safety Competencies mapped to student learning outcomes
Dr. Claude Laflamme to Chair CAS Patient Safety Committee
Engaging frontline staff in auditing at Capital Health
Holland Bloorview’s creative approach to safe medication management
Jewish General Hospital: Quebec’s expert in thrombosis prevention
Manitoba’s approach to effective governance of quality and patient safety
Manitoba Health, Healthy Living and Seniors joins Global Patient Safety Alerts
Patient Safety and Incident Management online Toolkit launched
Patient Safety Metrics tool helps to facilitate quarterly VTE prophylaxis audits in Alberta
Pharmacists champion National VTE audit
Second victims: A landmark national conversation on providing timely psychological first aid
Hand Hygiene e-learning - free module to improve infection control
Patient Safety Power Plays
Patient Safety Power Plays – May 2015
Good culture leads to good results: How CUSP is improving surgical care in BC
What you should know about a dog named “Jack”, a head of cauliflower and a jump rope
Meet the new Canadian Home Care Faculty
Horizon’s regional approach for VTE prevention
Patient Safety Power Plays - August 2015
Patient Safety research projects funded to advance the use of simulation
University of Ottawa Faculty of Medicine revisits safety competencies mapping
Paramedic’s educational framework for patient safety
Patient Safety Power Plays – September 2015
Call for Infection Prevention and Control Expert Faculty
Funding feasibility studies that lead to improved care for frail elderly Canadians
November is Fall Prevention Month
Partnering with patients and families in making care safer
Innovations in Patient Safety Education – 2015 Award recipients
Patient Safety Power Plays – October 2015
Concordia to implement MedRec at admission, transfer and discharge by 2020
Implementing MedRec at Horizon Health Network
Thunder Bay Regional Health Sciences Centre: a model for patient and family-centred care
Keith Taylor is making a difference in patient and family-centred care
Price family receives 2015 Patient Safety Champion Individual Award
Canada’s Virtual Forum on Patient Safety and Quality Improvement: Looking back, reaching forward – the new Safer Healthcare Now!
Providence Health Care recognized for work in patient and family-centred care
Family leadership at Holland Bloorview
Kari Bulger: A trailblazer in patient and family involvement
Canada’s Virtual Forum on Patient Safety and Quality Improvement - When Workplace Joy Thrives, Patient Safety Comes Alive!
New Campaign Promotes Family Presence
Home Care Safety Falls Prevention Virtual Improvement Collaborative
Patient Safety Power Plays – November 2015
Canadian Patient Safety Officer Course celebrates milestone anniversaries with discounts on new registrations
Patient Safety Power Plays – December 2015
Get ready for the 2016 Canadian Surgical Site Infection Prevention Audit
10,000 Reasons to Race for Infection Prevention
Falls Audit helps Canadian Red Cross to improve processes
Falls audit tool a perfect fit for the Saskatoon Health Region
Patient Safety Power Plays – January 2016
Update to our Consortium Partners
Join the “PAD Your ICU” National Initiative
Patient Safety Power Plays - February 2016
Safe Surgery Checklist - successes and good catches
Patient Safety Power Play: Year In Review
It’s not where you are, it’s who you’re with
Let’s talk about your medications
Educating Educators in quality and patient safety
Patients for Patient Safety Canada celebrates 10 years of harm to healing
Quarterly Update Infection Prevention and Control
Quarterly Update Home Care Safety
Quarterly Update Surgical Care Safety
Quarterly Update National Patient Safety Consortium
Quarterly Update Patient Safety Education
Quarterly Update Medication Safety
Patients for Patient Safety Canada – 10 years strong
10 years of partnering for patients – a message from the Patients for Patient Safety Canada Co-Chairs
Message from Martin Hatlie, CEO Project Patient Care
Patient Safety Crosswalk
Add Organization
Share Information
Alerts
Search
Alert Details
Alerts Search Results
Recommendations Search Result
Alerts Search Results
Recommendations Search Result
News Releases
TVN and CPSI commission frail elderly “provider-navigator” research
Canada creates list of events that should never happen in hospitals
Champions of patient safety win national award
Making sense of your medications
Safety is a shared responsibility: a 10-year review of surgical safety incidents in Canada
Events
Ask. Listen. Talk.
Canada's Virtual Forum
Canada’s Virtual Forum on Patient Safety and Quality Improvement
Program
Canada's Forum Objectives
Speakers
Melissa Barton
Reece Bearnes
Cheryl Connors
Rob Fraser
Jody Hales
Kimbalin Kelly
Bruce MacLeod
Deborah Prowse
Tara Sampalli
David Sweet
Michael Apkon
Helen Bevan
Lara Di Mambro
Ward Flemons
Katrina Hurley
Sandra Koppert
Debra Merrill
Polly Stevens
Christina Gunther-Murphy
Brian Little
Cameron McAlpine
Shirlee Sharkey
Gordon Wallace
Bonnie Nicholas
Mike Cass
Keith Taylor
Roberta Baker
Olavo Fernandes
Catherine Gaulton
Julien Poitras
Rosalie Freund-Heritage
Michel Tremblay
Cecilia Bloxom
Dawn Hollohan
Peter Norton
Chris Power
Kim Stelmacovich
Claude LaFlamme
Sharon Nettleton
Carl Amrhein
Diane Aubin
Ross Baker
Tracey Barbrick
Susan Mumme
Sabina Robin
Luc Therrien
Calendar
Calendar View
World Patient Safety Day: September 17, 2020
#ConquerSilence
Canadian Patient Safety Week (CPSW)
Frequently Asked Questions
Patient & Family Stories
Healthcare Provider Stories
PATIENT Podcast Series
Patient Safety Champion Awards
STOP! Clean Your Hands Day
Making it stick: when asking, telling and begging just isn’t enough
Atlantic Learning Exchange
Education
Webinars
Canada’s Patient Safety Online Learning Centre
Hand Hygiene Education
Patient Safety Education Program - Canada
PSEP – Canada Curriculum
Module 14: Medication Reconciliation
Module 15: Capacity Building: Transferring PSEP – Canada Knowledge to your Organization
Module 16: Canadian Incident Analysis Framework
Plenary 1: Gaps in Patient Safety: A Call to Action
Plenary 2: External Influence: Issues of Law, Capacity & Policy
Plenary 3: What is Patient Safety?: A Conceptual Framework
Plenary 4: Advancing Patient Safety: How to Teach & Implement Practice
Module 1: Systems Thinking: Moving Beyond Blame to Safety
Module 2: Human Factors Design: Applications for Healthcare
Module 3: Communication: Building Understanding with Patients and Caregivers
Module 4: Teamwork: Being an Effective Team Member
Module 5: Organization and Culture
Module 6: Technology: Impact on Patient Safety
Module 8: Leadership: Everybody’s Job
Module 9: Methods for Improving Safety
Module 13: Mental Health Modules
Mental Health Care: An Introduction to Patient Safety Issues
Mental Health Care: Preventing Suicide and Self-Harm
Mental Health Care: Absconding and Missing Patients
Mental Health Care: Diminishing Violence and Aggressive Behaviour
Mental Health Care: Seclusion and Restraint
Effective Governance for Quality and Patient Safety Program
Canadian Patient Safety Officer Course
PSOC11
Which course is right for you?
Advancing Safety for Patients In Residency Education
TeamSTEPPS Canada™
About CPSI
Membership
Corporate Documents
2014-2015 Annual Report
Staff
Programs
Shift to Safety
Public
Provider
Leader
Patients for Patient Safety Canada
What Our Members Do
Independent Program Evaluation
Co-chairs
PFPSC Background/History
Membership
Global Patient Safety Alerts
Terms of Use
Privacy Policy
Frequently Asked Questions
Newsletter
Partners & Sponsors
Partners
Sponsors
Education
Global Learning Community
Global Faculty
Training Sessions
Contributing Organizations
Contact Us
Admin
About
Canada’s Hand Hygiene Challenge
Newsletter
Terms of Use
Pricacy Policy
Patient Safety Right Now
National Patient Safety Consortium
Integrated Patient Safety Action Plan
Surgical Care Safety
Medication Safety
Home Care Safety
Infection Prevention and Control
Patient Safety Education
Infographic Video: Patient safety is our collective responsibility
Participants
Membership
National Organizations
Federal Government
Provincial & Territorial Governments
Board of Directors
Marcel Saulnier
Ronald Guse
Annual Report
Corporate Documents
The Loop
CPSI Portal
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Canadian Patient Safety Institute | Home
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Provincial & Territorial Governments
Provincial & Territorial Governments
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Member Name
URL
Alberta Health and Wellness
http://www.health.gov.ab.ca/
British Columbia Ministry of Health Services
http://www.healthservices.gov.bc.ca/
Government of Northwest Territories, Department of Health and Social Services
http://www.hlthss.gov.nt.ca/
Government of Nunavut, Department of Health and Social Services
http://www.gov.nu.ca/
Government of Prince Edward Island, Department of Health
http://www.gov.pe.ca/health
Government of Yukon, Ministry of Health & Social Services
Government of Yukon, Ministry of Health & Social Services
Manitoba Department of Health
http://www.gov.mb.ca/health/
New Brunswick Department of Health
http://www.gnb.ca
Newfoundland and Labrador Department of Health and Community Services
http://www.health.gov.nl.ca/health/
Nova Scotia Department of Health
http://gov.ns.ca/health/
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