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CPSI Share                                                  
9/6/2012 6:00 PM

​​​Bridgepoint team award.jpgThe Canadian Patient Safety Institute has recognized Bridgepoint Health with a leadership award for their outstanding contribution and commitment to improving patient safety and quality improvement practices, experiences and outcomes for their patients, residents and clients.

Jane Merkley, Vice President, Programs, Services and Professional Affairs (CNE) and Kate Wilkinson, Director, Quality and Patient Safety accepted the newly established Innovations in Patient Safety Education Award on behalf of Bridgepoint Health at the launch of the Patient Safety Education Program (PSEP-Canada), in Toronto, on September 14, 2011. 

As a Master Facilitator with the PSEP-Canada program, Kate Wilkinson is leading the delivery of a patient safety education program at Bridgepoint.  “Bridgepoint’s vision is to be Canada’s leader in the care for patients with complex chronic disease and rehabilitation and with a focus on education and research in this area the PSEP-Canada program really aligned with our patient safety strategy and educational initiatives,” says Kate. “We developed a framework to build our knowledge and understanding of the science of patient safety and Jane Merkley was quick to come on board as our Executive sponsor. With that support we are creating a community of people who have a common understanding, interest and passion, and they are starting to build capacity within their teams. They are the ones starting the discussion and dialogue to influence their peers.”

 “The Innovations in Patient Safety Education Award recognizes organizations that demonstrate best practices in patient safety and quality improvement work,” says Hugh MacLeod, CEO, Canadian Patient Safety Institute.  “Bridgepoint has embraced the PSEP-Canada program and is making great strides in implementing the train-the-trainer model to advance learning in their organization.”  

“From the boardroom to the boiler room, we are committed to making patient safety our priority and equipping our staff with the knowledge, tools, resources and support to make Bridgepoint Health become a leader in patient safety,” says Marian Walsh, CEO, Bridgepoint Health. “The Award acknowledges our efforts and to be recognized as a leader in our field is an honour for both our hospital and our faculty.”

Some 43 healthcare professionals, representing all inpatient and out-patient areas, will graduate from Bridgepoint’s seven-month patient safety course in November 2011. The course includes four, one-day sessions and teams work on small scope projects to utilize the methods and tools they learned during the program. “Our clinical teams are undertaking process improvement projects and their work will be highlighted in poster presentations that will be displayed during Canadian Patient Safety Week in November,” says Kate.

Kate says to advance patient safety you have to build knowledge at the frontline.  “As a master facilitator, I have the opportunity to interact with people that have the same vision and desire to create something different at the frontline.  This is one of those tactical things an organization can do to focus on the people that matter the most, those who interact with patients. As we have more and more people trained as facilitators and master facilitators, we won’t have to recreate things. The PSEP-Canada program provides the tools to articulate the problem, the issues and the solution.”

PSEP-Canada is offering the Become a Patient Safety Trainer program throughout the fall. If you are interested in bringing the PSEP-Canada program to your area, please visit the Canadian Patient Safety Institute website, or email:

Photo caption:   Bridgepoint Health recognized for leadership in patient safety education (left to right): Steve Hall, Zahir Hirji, Carla Gibson, Kate Wilkinson, and Jane Merkley