​​​Dr. Ross Baker is a professor in the Institute of Health Policy, Management and Evaluation at the University of Toronto and Director of the MSc.​ Program in Quality Improvement and Patient Safety. Among his recent research projects are a study of patient engagement strategies in a number of leading organizations in Canada, the US and the UK. This study examines the strategies used to create effective patient and family engagement and the linkage of these strategies to efforts to improve care and care experiences. Ross is co-lead for a large quality improvement training program, IDEAS (improving and Driving Excellence Across Sectors) funded by the Ontario Ministry of Health in collaboration with the Institute for Clinical Evaluative Sciences and Health Quality Ontario. Ross, together with Dr. Peter Norton of the University of Calgary led the Canadian Adverse Events study which was published in the Canadian Medical Association Journal in 2004. Baker and Norton were awarded the Health Services Research Advancement Award for their work on patient safety and quality improvement by the Canadian Health Services Research Foundation.