All of the presentations at the conference were based on the following themes: Mobilize energy and enthusiasm for a new era of patient safety and quality improvement; Understand the role innovation and technology plays in healthcare improvement; Stimulate change through the power of the patient voice; Develop the skills for leading transformational change!
Beverley Lanning – Patient Story
The powerful story of one mother's journey with her son. Bev relates the life-altering experience she shared with her son, Adam, when he was 24 years old. She shows how patients and families are a powerful resource in improving patient safety for all.
New and emerging trends in quality improvement and patient safety: preparing for the future We are currently living in an innovative era of quality improvement and patient safety – although this is an exciting time for health services research, navigating this new world presents us with an evolving set of challenges. How can we prepare for the future and learn to anticipate the unexpected? We must first try to understand the emerging trends of quality improvement and patient safety, and how these trends sit within the context of a complex adaptive system. Professor Braithwaite will discuss these topics, including areas such as Safety-I and Safety-II, complexity science and Resilient Health Care.
Atlantic Health Quality and Patient Safety Collaborative (AHQPSC): Patient Engagement Collaborative. There is increasing evidence that when patients and providers partner effectively at all system levels, patient safety and quality outcomes improve. With the support of the Canadian Patient Safety Institute, the AHQPSC launched a 12-month virtual collaborative designed to help participating teams leverage patient engagement in improving patient safety and healthcare quality. The collaborative co-chair along with participating teams from Newfoundland and Labrador Regional Health Kelli O'Brien Patient Engagement Collaborative Co-Chair and Vice President, Long Term Care, Rural Health and Quality, Western Health, Newfoundland and Labrador 3 Authorities will share their experiences and highlight the successes that have emerged through their collaborative experience.
Collaborative Spaces and Healthcare Transformation Healthcare systems worldwide are transforming into collaborative systems to better support the needs of modern healthcare delivery. Collaborative systems are defined by new and enhanced interactions across patients, providers and settings. While these new interactions can be a means of enhanced patient safety and quality of care delivery, managing these interactions can be a significant challenge, including social implications such trade-offs across individuals and teams. For collaborative systems to improve healthcare outcomes they need to be aligned with the collaborative spaces where healthcare is delivered. This talk will describe healthcare transformation initiatives from the perspective of collaborative systems. Dr. Kuziemsky will discuss how collaborative systems can improve healthcare delivery as well as the practical and management implications to achieving it.
Hacking Transitions of Care Healthcare organizations challenged with sustainability are moving healthcare delivery from high cost institutional acute care hospitals to a multitude of lower costs settings. This change aimed at bending the cost curve is increasing the number of transitions of care patients experience. "People are vulnerable when they move between different parts of the health care system. These clinical handovers in care transitions threaten patient safety as they can increase the possibility of losing critical clinical information and require an increased degree of coordination" (World Health Organization). Hacking health fosters collaborative innovation by engaging key groups of stakeholders to create solutions to healthcare challenges. Eastern Health, the largest integrated Health Authority in Newfoundland and Labrador, has embraced Hacking Health to address healthcare challenges. Hacking Health is a mindset not a skillset. We are all Hackers.
Adapting to the Future: Not for the faint of heart We are all thinking about how we can adjust to the changing demographics, aging population and the exploding innovations coming our way. Marlies will debunk the ways that we work in healthcare and share what we can learn from other industries. You will hear how we can design for our consumers and work in ways that gets stuff done inside a bureaucracy.
Caring for Healthcare: Addressing psychological health and safety for healthcare workers The By Health, for Health Collaborative, led in partnership with the Mental Health Commission of Canada and HealthCareCAN, had a vision for healthcare workplaces to be leaders and role models in providing psychologically healthy and safe work environments for all Canadians. Hear from Nicholas Watters (Mental Health Commission of Canada) and Pamela MacLean (Nova Scotia Health Authority,) to learn more about the initiatives undertaken to achieve this vision, including the development of two new tools for healthcare organizations to assess and address the psychological health and safety of their workplaces. Mental Health Commission of Canada will also share new initiatives and opportunities to inform the development of resources for healthcare providers.
The Digital Hospital: A good thing or just hype The talk will describe Humber River Hospital's digital vision, how it has been implemented, lessons learned, and an assessment as to whether we've achieved what we set out to do.
Measurement and Monitoring of Safety: Rewiring our thinking about Patient Safety In Canada, as in the UK and US, the focus on assessing both quality and safety has increased over the past 10 years. Numerous quality outcomes have been specified however, the approach to safety has been much more limited, leaving many aspects of safety unexplored. In 2013 Professors Charles Vincent, Susan Burnett and Jane Carthey published their report The Measuring and Monitoring of Safety. This framework provides a broader approach to the information needed to create and sustain safer care. During this session the speakers will introduce the Measuring and Monitoring of Safety Framework and describe how it can be used to promote and advance safe care.
Rapid Fire Presentations