Senior Program Manager

Kim is a Senior Program Manager with the Safety Improvement and Capability Building team at CPSI. She brings 20 years’ experience in healthcare, quality improvement and safety, administration, and technology.

Kim’s previous roles include working in health care across a continuum of services from providing clinical care to implementing provincial programs. In each of these roles, she kept patients and patient groups at the forefront of her work. She is passionate about person-centered care that integrates health with social components in a safe and reliable way.

At Health Quality Ontario, Kim worked with many stakeholders to co-design innovative products and processes at the provincial level. With her people-first approach, strong partnerships developed and built robust and sustainable solutions. She developed curricula to build capabilities and empower teams for multiple healthcare topics. Kim also spearheaded a vibrant community of practice and developed champions to share and develop knowledge together.

Her people-first approach made her integral in transforming multiple organizations by improving business and clinical operations while establishing a caring culture.

Additionally, Kim holds a Bachelor Science of Nursing, is a graduate of the Improvement Advisor program at the Institute for Healthcare Improvement, and earned a Lean Six Sigma Black Belt.

Outside of work, Kim is thrilled to spend time with her family and friends going on adventures and developing her farm.