Hayes is the Chief Medical Information Officer with St. Joseph’s Healthcare
Hamilton where he led the implementation of the hospitals advanced health
information system. He is a staff critical care physician and an
associate professor in the department of medicine at McMaster University.
Chris is a 2013-14 Canadian Harkness/IHI Fellow in Health
Care Policy and Practice, where he spent a year at the Institute for Healthcare
Improvement researching strategies to improve the success and sustainability of
quality improvement and patient safety initiatives. Formerly, Dr. Hayes was the
medical director of quality and performance at St. Michael’s Hospital in
Toronto, and from 2008 to 2015 Chris was the medical officer for the
Canadian Patient Safety Institute, where he chaired the Canadian Safe Surgery
Saves Lives program. He is a recognized leader in patient safety and quality
improvement, working with regional, national, and international organizations,
and has received multiple distinctions and awards.