Connexion

 

5 Million Lives Campaign, Getting Started Kit: Governance Leadership “Boards on Board” How-To Guide, Institute for Healthcare Improvement, Cambridge, MA, 2008. (www.ihi.org)

Altman, D.E., Clancy, C. et R.J. Blendon, “Improving Patient Safety – Five Years After the IOM Report”, New England Journal of Medicine, 351(20), 2004, pp. 2041-2043.

Association canadienne de protection médicale, Leçons à retenir des événements indésirables : Favoriser une culture juste en matière de sécurité dans les hôpitaux et les établissements de santé au Canada, Ottawa (Ontario), 2009.  Extrait de http://www.cmpa-acpm.ca/cmpapd04/docs/submissions_papers/
com_learning_from_adverse_events-e.cfm

Association des hôpitaux de l’Ontario, “Quality and Patient Safety: Understanding the Role of the Board”, Ontario Hospital Association Publication, 414, 2008.

Bader, B. et E. Zablock, “Evaluating and Improving Board Committees”, Great Boards, 8(2) [Newsletter], 2008.  Extrait de http://www.greatboards.org/newsletter/2008/GreatBoards-2008-Summer-Committee-Evaluation.pdf  

Bader, B.S. et S. O’Malley, “7 Things Your Board Can Do To Improve Quality and Patient Safety”, Great Boards, 6(1) [Newsletter], 2006.  Extrait de http://www.greatboards.org/newsletter/reprints/GBspring06-reprint-quality.pdf

Baker, G., Denis, J., Pomey, P. et A. MacIntosh-Murray, Une gouvernance efficace pour la qualité et la sécurité des patients dans les organismes de santé au Canada : Rapport présenté à la Fondation canadienne de la recherche sur les services de santé et à l’Institut canadien pour la sécurité des patients, 2008.  Extrait de http://www.patientsafetyinstitute.ca/English/research/cpsi-chsrf/governanceForQuality/Documents/Full%20Report.pdf

Baker, G., Grosso, F., Heinz, C., Sharpe, G., Beardwood, J., Fabiano, D., Jeffs, L., McIvor, P. et D. Parsons, “Review of Provincial, Territorial and Federal Legislation and Policy Related to the Reporting and Review of Adverse Events in Healthcare in Canada”, The Canadian Adverse Events Reporting and Learning System Consultation Paper, Appendice B, Institut canadien pour la sécurité des patients, 2008.  Extrait de http://www.patientsafetyinstitute.ca/English/toolsResources/ReportingAndLearning/CanadianAdverseEventsReportingAndLearningSystem/Documents/CAERLS%20Consultation%20Paper.pdf

Baker, G., Norton, P., Flintoft, V., Blais, R., Brown, A, Cox, J. et R. Tamblyn, “The Canadian Adverse Events Study: The Incidence of Adverse Events Among Hospital Patients in Canada”, Canadian Medical Association Journal, 170(11), 2004, pp. 1678-1686.

Baker, M., Corbett, A., et J. Reinertsen, Quality and Patient Safety: Understanding the Role of the Board, Centres d’excellence de la gouvernance et l’Association des hôpitaux de l’Ontario, 2008.

Barraclough, B., “The Role of Safety and Quality Councils in Improving the Quality of Healthcare: An Australian Perspective”, HealthcarePapers, 6(3), 2006, pp. 24-32.

Barraclough, B., et J. Birch, “Healthcare Safety and Quality: Where Have We Been and Where Are We Going?”, Medical Journal of Australia, 184(10), 2006, pp. S48-S50.

Budrevics, G., et C. O’Neill, “Changing A Culture with Patient Safety Walkarounds”, Healthcare Quarterly, 8, 2005, pp. 20-25.

Campbell, S., Sheaff, R., Sibbald, B., Marshall, M., Pickard, S., Gask, L. et M. Roland, “Implementing Clinical Governance in English Primary Care Groups/Trusts: Reconciling Quality Improvement and Quality Assurance”, Quality and Safety in Healthcare, 11, 2002, pp. 9-14.

Clough, J., et D. Nash, “Health Care Governance for Quality and Safety: The New Agenda”, American Journal of Medical Quality, 22(3), 2007, pp. 203-213.

Conseil canadien de la santé, Frayer la voie de la qualité, Rapport annuel du Conseil canadien de la santé, 2006.  Extrait de http://www.healthcouncilcanada.ca/en/index.php?option=com_content&task=view&id=107&Itemid=107

Conseil ontarien de la qualité des services de santé, Guide pour l’amélioration de la qualité, 2009(a). Extrait de http://www.ohqc.ca/en/qi_teams.php

Conseil ontarien de la qualité des services de santé, Guide pour l’amélioration de la qualité, 2009(b).  Extrait de http://www.ohqc.ca/en/qi_teams.php

Conseil ontarien de la qualité des services de santé, Quality Monitor: 2010 Report on Ontario’s Health System, 2009 (c).  Extrait de http://www.ohqc.ca/en/yearlyreport.php

Conway, J., “Getting Boards on Board: Engaging Governance in Quality and Safety”, Joint Commission Journal on Quality and Patient Safety, 34(4), 2008, pp. 214-220.

Dana Farber Cancer Institute, The Dana Farber Institute Principles of A Fair and Just Culture.  Extrait de  http://www.macoalition.org/Initiatives/docs/Dana-Farber_PrinciplesJustCulture.pdf

Davies, J., Hebert, P. et C. Hoffman, The Canadian Patient Safety Dictionary, Collège royal des médecins et chirurgiens du Canada, Ottawa (Ontario), 2003.  Extrait de http://rcpsc.medical.org/publications/PatientSafetyDictionary_e.pdf

DeLashmutt, S., Albertalli, L., Beck, C., McHenry, L., Rheault, L., et K. Robbins, “Opening Doors to Patient Safety: A Board Checklist”, Trustee, 56(1), 2003, pp. 31-32.

Denis J., Champagne, F., Pomey, M., Préval J., et G. Tré, Towards a Framework for the Analysis of Governance in Healthcare Organizations, rapport préliminaire présenté au Conseil canadien d’agrément des services de santé, Université de Montréal, 2005.

Devers, K., Hoangmai, H., et G. Liu, “What Is Driving Hospitals’ Patient-Safety Efforts?”, Health Affairs, 23(2), 2004, pp. 103-115.

Dunn, P., “Shedding Light On Quality”, Trustee, 60(8), 2007, pp. 11-14.

Etchells, E., Lester, R., Morgan, B., et B. Johnson, “Striking A Balance: Who Is Accountable for Patient Safety?”, Healthcare Quarterly, 8, 2005, p,p. 146-150.

Fisk Mastal, M., Joshi, M., et K. Schulke, “Nursing Leadership: Championing Quality and Patient Safety in the Boardroom”, Nursing Economic$, 25(6), 2007, pp. 323-331.

Fleming, M., “Patient Safety Culture Measurement and Improvement: A ‘How To’ Guide”, Healthcare Quarterly, 8, 2005, pp. 14-19.

Fleming, M., et N. Wentzell, “Patient Safety Culture Improvement Tool: Development and Guidelines for Use”, Healthcare Quarterly, 11, 2008, pp. 10-15.

Fondation canadienne de la recherche sur les services de santé, « La sécurité des patients est  LA priorité », Passez le mot !, Office régional de la santé de Winnipeg , 2009.  Extrait de http://30334.vws.magma.ca/Pass_It_On/documents/4-PassItOn-WRHA_EN_Final.pdf

Fondation canadienne de la recherche sur les services de santé,  À bas les mythes : Les gens consultent les fiches d’évaluation du système de santé pour faire des choix, 2006.  Extrait de http://www.chsrf.ca/mythbusters/html/myth23_e.php

Fondation canadienne de la recherche sur les services de santé, Données à l’appui : Favoriser l’amélioration de la qualité par la diffusion d’information sur le rendement, 2008.  Extrait de http://www.chsrf.ca/mythbusters/eb_e.php

Fondation canadienne de la recherche sur les services de santé, Emerging Evidence on Promising Practices for Effective Reporting, diffusion publique d’information sur la santé, 2007.  Extrait de http://www.chsrf.ca/Migrated/PDF/ResearchReports/CommissionedResearch/Public_Reporting_Backgrounder_E.pdf

Freeman, T., et K. Walshe, “Achieving Progress Through Clinical Governance? : A National Study of Healthcare Managers’ Perceptions in the NHS in England”, Quality and Safety in Healthcare, 13, 2004, pp. 335-343.

Gribbin, J., “Quality and Patient Safety: Governance at the Crossroads”, Trustee, 60(8), 2007, pp. 34-35.

Groupe de travail sur la divulgation des événements indésirables, Lignes directrices canadiennes relatives à la divulgation des événements indésirables, Institut canadien pour la sécurité des patients, Edmonton (Alberta), 2008.

Health Quality Council of Alberta, 2009 Measuring & Monitoring for Success, 2009.  Extrait de http://www.hqca.ca/assets/pdf/Measuring_Monitoring/HQCA_2009_Measuring_Monitoring for_Success.pdf

Health Quality Council of Alberta, Alberta Provincial Disclosure of Harm to Patients and Families Framework, 2006.  Extrait de http://www.hqca.ca/index.php?id=58

Health Quality Council of Alberta, Alberta Quality Matrix for Health, 2004.  Extrait de http://www.hqca.ca/assets/pdf/Matrix%20.pdf

Hôtel-Dieu Grace Hospital, Coroner’s Jury Recommendations: Progress Report on Responses and Actions at Hôtel-Dieu Grace Hospital, 2008.  Extrait de http://www.hdgh.org/uploads/About%20Us/pdf/CoronerInquestProgressReporttoBoardofDirectors-June2008.pdf

Hundert, M., et A. Topp, “Issues in the Governance of Canadian Hospitals IV: Quality of Hospital Care, Hospital Quarterly, 6(4), 2003, pp. 60-62.

Institute for Healthcare Improvement, Get Boards on Board Campaign Tools.  Extrait de http://www.ihi.org/IHI/Programs/Campaign/BoardsonBoard.htm

Joint Commission Resources Inc., Getting the Board on Board: What Your Board Needs to Know About Quality and Patient Safety, 2e éd., Joint Commission Resources, Oakbrook Terrace, IL, 2007.

Kovacs Burns, K., “Canadian Patient Safety Champions: Collaborating on Improving Patient Safety, Healthcare Quarterly, 11, 2008, pp. 95-100.

Langley, G., Nolan, K., Nolan, T., Norman, C., et L. Provost, The Improvement Guide: A Practical Approach to Enhancing Organizational Performance, 2e éd., Jossey-Bass, San Francisco, CA, 2009.

Mastal, M., Joshi, M. et K. Shulke, “Nursing Leadership: Championing Quality and Patient Safety in the Boardroom”, Nursing Economic$, 25(6), 2007, pp. 323-331.

Maulik, S. et S. Hines, “Getting the Board on Board”,  Joint Commission on Journal of Quality and Patient Safety, 32(4), 2006, pp. 179-187.

Mcdonagh, K., Chenoweth, J., Totten, M.K. et J.E. Orlikoff, “Connecting Governance Culture and Hospital Performance Improvement”, Trustee, 61(4), 2008, pp. 16-20.

Meyer, J., Silow-Carroll, S., Kutyla, T., Stepnick, L. et L. Rybowski, Hospital Quality: Ingredients for Success – Overview and Lessons Learned, 2004.  Extrait de http://www.cmwf.org/Content/Publications/Fund-Reports/2004/Jul/Hospital-Quality--Ingredients-for-Success----Overview-and-Lessons-Learned.aspx

Meyers, S., “Cultivating Trust: The Board-Medical Trust Relationship”, Trustee, 61(10), 2008, pp. 8-12.

Mohr, J., Abelson, H. et P. Barach, “Creating Effective Leadership for Improving Patient Safety”, Quality Management in Healthcare, 11(1), 2003, pp. 69-78.

Mycek, S., “Patient Safety: It Starts With the Board”, Trustee, 54(5), 2002, pp. 8-12.

Nash, D., Oetgen, W. et V. Pracillo (Ed.), Governance for Healthcare Providers: The Call to Leadership, CRC Press, New York, NY, 2009.

National Patient Safety Agency, “Act On Reporting: Five Actions to Improve Safety Reporting”, Briefing, 161, 2008.  Extrait de www.nrls.npsa.nhs.uk/resources/
?entryid45=59903

National Patient Safety Agency, Questions Are the Answer? 7 Questions Every Board Member Should Ask About Patient Safety.  Extrait de http://www.npsa.nhs.uk/nrls/reporting/seven-questions-every-board-member-should-ask-about-patient-safety/

National Steering Committee on Patient Safety, Building A Safer System: A National Integrated Strategy for Improving Patient Safety in Canadian Health Care, 2002.  Extrait de http://rcpsc.medical.org/publications/building_a_safer_system_e.pdf

Nininger, J., Leading Quality on Canadian Boards: The Ottawa Hospital Experience, présentation PowerPoint, Flo Collaborative, 2008.  http://www.chqi.ca/flo/pub/
nininger_20080226.pdf

Organisation mondiale de la santé, The Conceptual Framework for the International Classification for Patient Safety, Final Technical Report, v.1., 2009.  Extrait de http://www.who.int/patientsafety/taxonomy/icps_full_report.pdf

Orlikoff, J., “Building Better Boards in An Era of Accountability”, Frontiers of Health Services Management, 21(3), 2005, pp. 3-12. 

Pomey, M., Denis, J., Baker, R., Préval, J. et A. MacIntosh-Murray, The Role of the Board in the Improvement of Quality and Safety of Healthcare Organizations, 2008.

Prybil, L., Levey, S., Peterson, R., Heinrich, M., Brezinski, P., Zamba, G. et W. Roach, Governance in High-Performing Community Health Systems: A Report on CEO and Trustee Views, Grant Thornton LLP, Chicago, IL, 2009.

Reinertsen, J. et W. Schellekens, 10 Powerful Ideas for Improving Patient Care, Health Administration Press, Chicago, IL, 2005.

Rooney, A. et P. van Ostenberg, Licensure, Accreditation, and Certification: Approaches to Health Services Quality, USAID Quality Assurance Project, Bethesda, MD, 1999.

Runy, L., “A Clear-Eyed Approach to Quality”, Hospital & Health Networks, septembre 2008, pp. 55-57.

Schmidt, D., “Murder-Suicide Shocked the Community”, The Windsor Star, 4 novembre 2006.  Extrait de http://www2.canada.com/windsorstar/features/dupont/features/
dupont/story.html?id=c79312d5-a2c7-43e8-a274-30f2e8ec1b1d

“Sexual Violence in the Workplace: The Murder of Lori Dupont”, Queens Human Rights Bulletin, 11. Extrait de  http://www.queensu.ca/humanrights/hreb/roundup%203/recommendations.htm

Singer, S., Meterko, M., Baker, L., Gaba, D., Falwell, A. et A. Rosen, “Workforce Perceptions of Hospital Safety Culture: Development and Validation of the Patient Safety Climate in Healthcare Organizations Survey”, Health Services Research, 42(5), 2007, pp. 1999-2021.

St. Thomas Elgin General Hospital Meeting of Board Governors, Procès-verbal de la réunion du 25 février 2009.  Extrait de http://www.stegh.on.ca/C4/Board%20Minutes/Document%20Library/02-25-2009%20Open%20Board%20Minutes.pdf

The Joint Commission: Sentinel Event Alert, “Behaviors that Undermine a Culture of Quality and Safety”, Numéro 40, 9 juillet 2008.  Extrait le 27 novembre 2009 de http://www.jointcommission.org/SentinelEvents/Sentineleventalert/sea_40.htm

Wilson, K., “The Krever Commission – 10 Years Later”, Canadian Medical Association Journal, 177(11), 2007, pp. 1387-1389.

Wong, J. et H. Beglaryan, Strategies for Hospitals to Improve Patient Safety: A Review of the Research, The Change Foundation, 2004.

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