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​​​​​Human Factors is the study of how humans interact with the world around them. Studying how people interact with equipment and materials allows us to change the environment in which we work to make the interaction more useful or helpful.

A user-friendly hand hygiene environment is one where staff, patients, and visitors are supported in such a way that participating in optimal hand hygiene activities can take place in the right place and at the right time.

Developed by the Canadian Patient Safety Institute in conjunction with 3M and the University Health Network, the Hand Hygiene Human Factors Toolkit is designed to help you conduct the assessments necessary to assure that hand hygiene products are located where they are needed, available in the right quantity, visible, within reach, fully stocked and functional, and in the best form.

Click here to order the full-colour, spiral-bound toolkit. Extra copies of the assessment forms can be downloaded in PDF format: