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Tools

Big Dots and Small Dots

 Big Dot Little Dot, Defining Quality Measures (PowerPoint presentation,  St. Joseph’s Hospital Hamilton, June 2009)

Big Dot criteria include:

  1. Institution wide (not program specific)
  2. Outcome driven (not a process indicator)
  3. Connect to other little dots or processes (multi-faceted)
  4. Reflect the organizations strategic priorities
  5. Reflect the organizations quality definition

 Quality of Healthcare in Canada: A Chartbook

Dashboards for the Board

Linking Data to Broader Organizational Strategy

Recommended Reading: