|Enhanced Recovery After Surgery||2367||Video||7/13/2016 2:57:58 AM||
What is Enhanced Recovery After Surgery? Enhanced Recovery After Surgery - ERAS is a program highlighting surgical best practices and consists of a number of evidence-based principles that support better outcomes for surgical patients including an improved patient experience, reduced length of stay, decreased complication rates and fewer hospital readmissions. As part of CPSI's Integrated Patient Safety Action Plan for Surgical Care Safety and with support from 24 partner organizations from across the country, Enhanced Recovery Canada is leading the drive to improve surgical safety across the country and help disseminate these ERAS principles. A number of Canadian surgical care teams have already embraced the ERAS principles Alberta Health Services, Eastern Health, McGill University Health Centre, University of Toronto's Best Practices in Surgery, the Winnipeg Regional Health Authority as well as BC's Patient Safety & Quality Council and the Doctors of British Columbia.
Position Statement Video Series We trust this 6 part interview with international ERAS expert Dr. Henrik Kehlet will whet your appetite. Stay tuned for additional information regarding Enhanced Recovery Canada.
Use the YouTube playlist below to play all, or any of the six videos in the series.
Where can you learn more about ERAS in the interim?
BC's ERAS Collaborative has developed a website providing a variety of resources to support the implementation of Enhanced Surgical Recovery programs. See
Enhanced Recovery BC
The McGill University Health Center has developed a number of ERAS related
Surgery Patient Guides you may find helpful as well.Industry Partners
For more information, contact us at
firstname.lastname@example.org.||Enhanced Recovery Canada||What is Enhanced Recovery After Surgery ? Enhanced Recovery After Surgery - ERAS is a program highlighting surgical best practices and consists of a||3/22/2018 2:51:30 PM||3303||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|A Framework for Establishing a Patient Safety Culture||3288||Framework||2/14/2018 4:54:19 PM||Patient Safety Culture "Bundle" for CEOs/Senior Leaders What is the Patient Safety Culture "Bundle"? Strengthening a safety culture necessitates interventions that simultaneously
enable, enact and elaborate in a way that is attuned to the existing culture. Through a literature review of more than 60 resources, a Patient Safety Culture Bundle has been created and validated through interviews with Canadian thought leaders. The Bundle is based on a set of evidence-based practices that must all be applied in order to deliver good care. All components are required to improve the patient safety culture. The
Patient Safety Culture "Bundle" for CEOs and Senior Leaders encompasses key concepts of safety science, implementation science, just culture, psychological safety, staff safety/health, patient and family engagement, disruptive behavior, high reliability/resilience, patient safety measurement, frontline leadership, physician leadership, staff engagement, teamwork/communication, and industry-wide standardization/alignment.
Download a one-pager of the Patient Safety Culture Bundle for CEOs/Senior Leaders
Why was this Bundle created? A patient safety culture is difficult to operationalize. Improving safety requires an organizational culture that enables and prioritizes patient safety. The importance of culture change needs to be brought to the forefront, rather than taking a backseat to other safety activities. The National Patient Safety Consortium Education Working Group verified the critical role senior leadership plays in ensuring patient safety is an organizational priority. A Working group of partners, led by the Canadian Patient Safety Institute, Canadian College of Health Leaders (CCHL), HealthCareCAN and the Healthcare Insurance Reciprocal of Canada (HIROC) were brought together to establish a framework and advance this work. How can I use the Patient Safety Culture Bundle? The key components required for a Patient Safety Culture are identified under three pillars
LEARNING Within each pillar you will find links to valuable tools and resources to help your efforts in establishing and sustaining a patient safety culture.Are you looking to establish and sustain a culture of safety? We are committed to providing a robust framework to advance a safety culture. The Bundle is a dynamic tool that will be continually updated. We invite you to check back often for more links and resources. We also need your participation and input to ensure the Bundle is current and relevant. Please forward any links or comments to email@example.comTestimonials
"One of many actions resulting from the work of National Patient Safety Consortium is the Safety Bundle for Leaders/CEOs, which demonstrates the critical role senior leadership plays in ensuring patient safety is an organizational priority. The Safety Bundle will help identify the best practices, skills, tools and resources healthcare leaders can deploy to advance patient safety and facilitate the spread of this knowledge within their organizations."
Chris Power, Chief Executive Officer, Canadian Patient Safety Institute
"The drive to quality and patient safety must start at the top with the board of directors – they are a critical enabler of culture change. It has been well-recognized that taking a passive role in this fundamental responsibility is not an option. Governors need insight into best practice principles and a corresponding framework to help guide them in this important task – this bundle delivers that."
Elizabeth Martin, Board Chair, HIROC;former Board member, Sunnybrook Health Sciences Centre
"Patient safety and healthcare quality are advanced when boards and senior leaders are committed to it and are able to show evidence of that commitment. Missing until now is a concise "how to" guide. The Patient Safety bundle for Leaders fills that gap."
Catherine Gaulton, CEO, HIROC
"Preventable harm must remain a focus for all Boards as they consider their organization's commitment to the people they care for. The depth of information and insight contained within the Patient Safety Culture Bundle will assist all leaders, boards and organizations to fully appreciate the importance culture plays in achieving these goals. Armed with this knowledge, the dedicated people within healthcare organizations can be supported to deliver consistently safe care."
Ruthe Anne Conyngham, Faculty, Canadian Patient Safety Institute;Member, Cancer Quality Council of Ontario
"Leadership is critical to developing a patient safety culture and building leadership capacity requires a vision of the knowledge, skills and behaviours necessary to achieve this. The Patient Safety Leadership Bundle provides this and will be a practical tool for health leaders across the healthcare continuum to assess their personal capabilities. It will also provide both organizations and the system, as a whole, a checklist for what's missing from our collective leadership education toolkits so that we can strategically respond to these needs. HealthCareCAN is committed to the spread of this tool across the country as part of a cultural shift to safety and a drive towards high-reliability culture."
Dale Schierbeck, Vice-President, Learning & Development, HealthCareCANand Co-Chair, Patient Safety Education for Leaders Working
"For years, senior leaders have promoted the use of checklists to support evidence-informed clinical practice. Now leaders have their own checklist to support a safety culture. The Patient Safety Leadership Bundle will be an invaluable resource to help leaders walk the talk and lead by example"
Maura Davies, Former President and CEO, Saskatoon Health Region;
President, Maura Davies Healthcare Consulting Inc.
"The patient safety and quality culture bundle is a key resource that provides useful guidance for senior leaders on the critical knowledge and actions needed to support improvements in safety culture and outcomes."
G. Ross Baker, Ph.D., Professor and Program Lead,
Quality Improvement and Patient Safety,Institute of Health Policy, Management and Evaluation,
Dalla Lana School of Public Health,
University of Toronto
"The Board is ultimately accountable for the performance of the organization. The "Patient Safety Culture Bundle" is an excellent resource to assist the Board in improving organizational culture and advancing its patient safety agenda." Joan Dawe, Peer facilitator Effective Governance for Quality and Patient Safety
Education Program; Past Chair, Eastern Health Regional Authority;
Past Chair, Health and Community Services, St. John's Region
"The Board, CEO and Senior Leaders all play critical roles in setting the tone and championing the importance of a safety culture in their organizations. Engaging staff in this effort starts at the top and demands attention and concerted ongoing effort. It requires support for and engagement with front line staff and respect for what they do, and equally important, engaging those being served and the shared knowledge this experience generates for improving care processes. This work is complex and the Bundle will serve as a useful guide for the scope of effort required to improve safety and eliminate harm."Ray Racette, former CEOCanadian College of Health Leaders.||A Framework for Establishing a Patient Safety Culture||Patient Safety Culture "Bundle" for CEOs/Senior Leaders What is the Patient Safety Culture "Bundle"? Strengthening a safety||3/22/2018 3:46:20 PM||807||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|STOP! Clean Your Hands Day||2466||Events||6/3/2015 4:46:05 PM||May 4, 2018
Join the conversation
#STOPCleanyourhandsday It's time for patients and providers to come together for clean hands- STOP! Clean Your Hands Day returns Friday, May 4, 2018. Stay tuned for the 2018 theme and new resources. Register today to receive updates, tools and resources to promote hand hygiene.
Sponsored by Partners
||STOP! Clean Your Hands Day|| May 4, 2018
Join the conversation
#STOPCleanyourhandsday It's time for patients and providers to come together for clean hands-||3/19/2018 4:54:14 PM||32604||http://www.patientsafetyinstitute.ca/en/Events||html||True||aspx|
|Deteriorating Patient Condition||2338||Toolkits||3/30/2017 5:19:46 PM|| Early warning signs of deteriorating condition are often unrecognized, leading to devastating results. Research shows that virtually all critical inpatient events are preceded by warning signs that occur approximately six-and-a-half hours in advance. In this section, you'll find information, tools and resources to not only help you recognize deteriorating patient condition, but what you can do to act on it as a member of the public, a healthcare provider or leader. Click any of the icons below to get started!
||Deteriorating Patient Condition||Early warning signs of deteriorating condition are often unrecognized, leading to devastating results. Research shows that virtually all critical||7/25/2017 3:20:49 PM||1633||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Engaging Patients in Patient Safety – a Canadian Guide||2336||Guide||4/25/2017 3:01:50 PM|| During the past decade, we have seen evidence that when healthcare providers work closely with patients and their families, we can achieve great things. The healthcare system will be safer, and patients will have better experiences and health outcomes when patients, families, and the public are fully engaged in program and service design and delivery. Patient involvement is also important in monitoring, evaluating, setting policy and priorities, and governance. This work is not easy and may even be uncomfortable at first. Providers may need to let go of control, change behaviours to listen and understand patients more effectively, brainstorm ideas together, build trust, and incorporate many different perspectives. Patients may need to participate more actively in decisions about their care. Leaders must support all this work by revising practices to embed patient engagement in their procedures, policies, and structures. But finding different and innovative ways to work together, even when it's challenging, benefits everyone. When patients and healthcare providers partner effectively, the results are powerful. We invite you to join us in advancing this work. We welcome diverse perspectives and beliefs to challenge the status quo. Let's explore ways to shape new behaviours, using everyone's unique perspectives and courage to make healthcare a safe and positive experience. A deep belief in the power of partnership inspired the Engaging Patients in Patient Safety - a Canadian Guide. Written by patients and providers
for patients and providers, the information demonstrates our joint commitment to achieving safe and quality healthcare in Canada.
Download Who is this guide for? The guide is for anyone involved with patient engagement, includingPatients and families interested in how to partner in their own care to ensure safetyPatient partners interested in how to help improve patient safetyProviders interested in creating collaborative care relationships with patients and familiesManagers and leaders responsible for patient engagement, patient safety, and/or quality improvementAnyone else interested in partnering with patients to develop care programs and systems While the guide focuses primarily on patient safety, many engagement practices apply to other areas, including quality, research, and education. The guide is designed to support patient engagement in any healthcare sector. What is the purpose of the guide? This extensive resource, based on evidence and leading practices, helps patients and families, patient partners, providers, and leaders work together more effectively to improve patient safety. Working collaboratively, we can more proactively identify risks, better support those involved in an incident, and help prevent similar incidents from occurring in the future. Together we can shape safe, high-quality care delivery, co-design safer care systems, and continuously improve to keep patients safe.What is included in the guide?Evidence-based guidancePractical patient engagement practicesConsolidated information, resources, and toolsSupporting evidence and examples from across CanadaExperiences from patients and families, providers, and leadersOutstanding questions about how to strengthen current approachesStrategies and policies to meet standards and organizational practice requirementsChapter summariesEngaging patients as partnersWhy partner on patient safety and qualityCurrent state of patient engagement across CanadaEvidence of patient engagement benefits and impactChallenges and enablers to patient engagementEmbedding and sustaining patient engagement
Read More Partners at the point of carePartnering in patient safety Partnering in incident management
Read More Partners at organizational and system levelsPreparing to partnerPartnering in patient safety Partnering in incident management
Read More Evaluating patient engagementIntroduction to evaluating patient engagementEvaluating patient engagement at the point of careEvaluating patient engagement at the organizational levelEvaluating patient engagement integration
Click here to learn how and why was the guide developed.
||Engaging Patients in Patient Safety – a Canadian Guide||During the past decade, we have seen evidence that when healthcare providers work closely with patients and their families, we can achieve great||6/19/2017 5:27:43 PM||15030||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|The Safety Competencies Framework||2330||Publication;Framework||4/14/2009 11:53:32 PM|| Achieve safe patient care by incorporating our framework The Safety Competencies into your healthcare organization’s educational programs and professional development activities. Patient safety, defined as the reduction and mitigation of unsafe acts within the healthcare system, and the use of best practices shown to lead to optimal patient outcomes, is a critical aspect of quality healthcare.
Educating healthcare providers about patient safety and enabling them to use the tools and knowledge to build and maintain a safe system is critical to creating one of the safest health systems in the world. The Safety Competencies is a highly relevant, clear, and practical framework designed for all healthcare professionals. Created by the Canadian Patient Safety Institute (CPSI), The Safety Competencies has six core competency domains
Domain 1 Contribute to a Culture of Patient Safety – A commitment to applying core patient safety knowledge, skills, and attitudes to everyday work.
Domain 2 Work in Teams for Patient Safety – Working within interprofessional teams to optimize patient safety and quality of care..
Domain 3 Communicate Effectively for Patient Safety – Promoting patient safety through effective healthcare communication..
Domain 4 Manage Safety Risks – Anticipating, recognizing, and managing situations that place patients at risk..
Domain 5 Optimize Human and Environmental Factors – Managing the relationship between individual and environmental characteristics in order to optimize patient safety..
Domain 6 Recognize, Respond to, and Disclose Adverse Events – Recognizing the occurrence of an adverse event or close call and responding effectively to mitigate harm to the patient, ensure disclosure, and prevent recurrence.. This valuable framework includes 20 key competencies, 140 enabling competencies, 37 knowledge elements, 34 practical skills, and 23 essential attitudes that can lead to safer patient care and quality improvement. CPSI encourages its stakeholders, national, provincial, and territorial health organizations, associations, and governments; and universities and colleges to play a role in engaging stakeholders and spreading the word about this program so that healthcare professionals recognize the knowledge, skills, and attitudes needed to enhance patient safety across the spectrum of care. For further information, please email
firstname.lastname@example.org.||The Safety Competencies||The Safety Competencies: Message from the CEO||9/12/2017 8:43:40 PM||45093||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Patient Stories||2358||7/27/2015 12:39:48 PM|| ||Patient Stories||5/19/2016 4:22:33 AM||21988||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Communicating After Harm in Healthcare||2365||Guide;Checklists||9/18/2015 5:00:21 PM|| Communicating After Harm in Healthcare was developed by the Canadian Patient Safety Institute to assist you and your organization throughout the process of communicating after patient safety incidents that resulted in harm. This document can help to guide organizations with strategies and tactics for communicating harm in healthcare with various audiences including social media. This document is intended to replace the Guidelines for Informing the Media After an Adverse Event. Since those guidelines were originally published in 2009, the communications landscape has changed significantly, and stakeholders are expecting more accountability and transparency from healthcare and health professional organizations. The purpose of this document is to provide support for healthcare and health professional organizations that need to share information about patient safety incidents that caused harm. When implementing this process, each patient safety incident is individual, and each response must be customized appropriately. If you have any questions or comments you'd like to share about the Communicating After Harm in Healthcare guidelines, please feel free to email us at
Download ||Communicating After Harm in Healthcare|| C ommunicating After Harm in Healthcare was developed by the Canadian Patient Safety Institute to assist you and your organization throughout||10/10/2017 9:06:30 PM||4034||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Canadian Disclosure Guidelines||2354||Guide;Publication||4/18/2011 4:05:57 PM|| The Canadian Disclosure Guidelines build on various patient safety initiatives currently under way across Canada and assist and support healthcare providers, inter-professional teams, organizations, and regulators. These guidelines symbolize a commitment to patients’ right to be informed if they are involved in a patient safety incident by promoting a clear and consistent approach to disclosure, emphasizing the importance of inter-professional teamwork, and supporting learning from patient safety incidents. The development of the Canadian Disclosure Guidelines is a significant achievement in healthcare in Canada.
Canadian Disclosure Guidelines (November 2011)
Backgrounder Development of the Canadian Disclosure Guidelines (2006)
The Impact of Disclosure on Litigation (2007)||Canadian Disclosure Guidelines: Being open with patients and families||The Canadian Disclosure Guidelines build on various patient safety initiatives currently under way across Canada and assist and support healthcare||6/20/2016 8:35:25 PM||18229||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|The Canadian Human Factors in Healthcare Network||2364||Research;Guide||9/12/2017 2:58:38 PM|| The Canadian Patient Safety Institute (CPSI), through the SHIFT to Safety program, has teamed up with the Canadian Human Factors in Healthcare Network to provide human factors information to healthcare organizations and the professionals who work there to add to their existing knowledge base related to quality and patient safety. Many healthcare professionals in Canada have, by now, heard about human factors engineering and psychology from other patient safety activities or venues, including the WHO human factors module and CPSI modules and presentations on human factors. The network's intent is to provide up to date information about human factors research and trends in Canada and around the world that go beyond the basics. As technology evolves and changes the way we do work, human factors specialists and researchers can help determine ways to improve the safety of the new ways of working. Use the links on the right hand side of the page to learn more about the Canadian Human Factors in Healthcare Network, its members and upcoming learning opportunities. SHIFT to Safety brings you the latest in advancements in human factors in healthcare. Shift your focus to what you do best — improving your practices for the benefit of your patients. The Canadian Human Factors in Healthcare Network is currently supported by the CPSI and in-kind funding by the member organizations. Objective of the NetworkProvide human factors expertise to healthcare organizations through consultation, knowledge transfer and exchange activities.Promote partnerships between healthcare organizations, industry, and academic institutions to promote the delivery of safer, more effective care to patients. If you have any questions for the members of the Healthcare Human Factors Network, please email HF-Network@cpsi-icsp.ca ||The Canadian Human Factors in Healthcare Network ||The Canadian Patient Safety Institute (CPSI), through the SHIFT to Safety program, has teamed up with the Canadian Human Factors in Healthcare||3/1/2018 4:52:27 PM||1293||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Reducing Falls and Injury from Falls (Falls): Getting Started Kit||4513||Getting Started Kit||7/1/2015 8:52:44 AM|| Getting Started Kit This free resource is designed to help you successfully implement interventions in your organization. The Getting Started Kit contains clinical information, information on the science of improvement, and everything you need to know to start using the intervention. Click here to download the Getting Started Kit. Falls Prevention GSK Evidence Update! New for 2018 Click here to download. One-Pager The One-Pager is a summary of the Getting Started Kit that you can use to promote the intervention to your organization.Click here to download the One-Pager for reducing falls and Injury from falls. Framework for Spread (Appendix N from Falls Getting Started Kit) This appendix contains a description of the seven components of a spread framework along with elements of spread readiness.Click here to download the Spread FrameworkIcons Intervention IconsUse these intervention icons on presentations, reports, flyers, and other material to promote the intervention throughout your organization.Click here to download the full-colour intervention icon.Click here to download the black and white intervention icon. Intervention Icons With Text Click here to download the full-colour intervention icon with text. Click here to download the black and white intervention icon with text.
|| Getting Started Kit This free resource is designed to help you successfully implement interventions in your organization. The Getting||3/2/2018 5:36:24 PM||11398||http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Forms/NewDefaultView.aspx||html||False||aspx|
|Canadian Patient Safety Week (CPSW)||2465||Events||12/8/2009 9:50:43 PM||
Welcome to asklistentalk.ca – your home for Canadian Patient Safety Week!This year Canadian Patient Safety Week occurs between October 29th and November 2nd, 2018. More details coming soon. For now, please explore the resources listed to the right, including our new PATIENT podcast series.About Canadian Patient Safety Week is a national, annual campaign that started in 2005 to inspire extraordinary improvement in patient safety and quality. As the momentum for promoting best practices in patient safety has grown, so has the participation in Canadian Patient Safety Week. Canadian Patient Safety week is relevant to anyone who engages with our healthcare system providers, patients, and citizens. Working together, thousands help spread the message to Ask. Listen. Talk. If your organization is interested in sponsoring a portion of CPSW 2017, please contact
email@example.com. We have many sponsorship opportunities available.
Do you have any questions or suggestions? Contact CPSI CommunicationsPhone (780) 409-8090Toll free 1-866-421-6933
CPSW@cpsi-icsp.caJoin the conversation at #asklistentalk||Canadian Patient Safety Week||Canadian Patient Safety Week (CPSW)||3/2/2018 4:45:34 PM||112591||http://www.patientsafetyinstitute.ca/en/Events||html||True||aspx|
|Effective Governance for Quality and Patient Safety||2343||Toolkits||2/23/2010 10:49:46 PM||
Effective Governance for Quality and Patient Safety A Toolkit for Healthcare Board Members and Senior Leaders Safe patient care happens when healthcare service delivery organizations are functioning at the highest levels. Governing boards and senior leaders of healthcare organizations can ensure effective governance and meet their legal responsibilities with the Effective Governance for Quality and Patient Safety Toolkit.
Order Now This toolkit teaches healthcare board members, senior executives, and physician leaders across Canada about the tools available to support organizational efforts in improving quality and patient safety. Commissioned research led by Dr. G. Ross Baker (2010), Effective Governance for Quality and Patient Safety in Canadian Healthcare Organizations, identified a number of interdependent drivers that enable boards to fulfill their responsibilities for quality and patient safety.
The resources in this toolkit are organized around each of the key drivers and includePrinciples of each driver Tools and recommended reading Stories and examples from healthcare organizations
Use this toolkit to strengthen your organization’s performance and to promote and advance safer care.
This symbol, used throughout the toolkit, denotes Canadian references and examples.||Effective Governance for Quality and Patient Safety||Effective Governance for Quality and Patient Safety: A Toolkit for Healthcare Board Members and Senior Leaders||6/23/2016 3:37:52 PM||16995||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Patient Concern Resolution Process||2351||Guide;Patient and Family Resource;Toolkits||4/19/2011 6:12:38 PM||Every patient experience should be safe.
Patients, residents, clients, and their families can be active partners in safe care. Help ensure a safe patient experience with information, tools, tips, and resources for patients and their families.
Patient Concern Resolution Process
If you have a question or a concern about the healthcare services you have received, there are several options that may be available. You may be able to resolve the problem simply by talking to your healthcare provider—a physician, a nurse, someone else directly involved in your care, or the appropriate supervisor. Your healthcare provider is in the best position to address your questions and concerns.
If your questions or concerns are still not fully addressed, you can
Talk to the healthcare organization or regional health authority that provided the care. Some have a patient relations officer, client representative, or patient advocate to assist you with the process.
If you have specific concerns about the conduct of a healthcare provider, comments should be directed to the appropriate professional regulatory body, such as the College of Physicians and Surgeons, the Registered Nurses Association, or other health professions’ regulatory authorities. Regulatory bodies generally have their own concern-handling bylaws, policies, or procedures, and they can assist you. You may be asked to put your concern in writing and identify yourself so that the issue can be thoroughly investigated.
If none of the above options results in the resolution of your question or concern, you may wish to contact the ministry of health in the province where you received your care.
If your concerns are still not addressed, you may be able to appeal through various mechanisms including the provincial/territorial ombudsman or a similar advocacy body.
For more information
Newfoundland and Labrador
Prince Edward Island
The Northwest Territories
Please note If you received healthcare services in the Province of Quebec and have a question or concern about those services, please refer to the following website for information regarding resolution of your concern
As it is recognized that the patient's family or another advocate may be included in the concern resolution process, the term "patient" includes family members or advocates.||Patient Concern Resolution Process||Every patient experience should be safe.
Patients, residents, clients, and their families can be active partners in safe care. Help ensure a safe||6/13/2017 7:42:45 PM||4818||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Venous Thromboembolism Prevention (VTE): Getting Started Kit Components||2353||Getting Started Kit;Toolkits||2/9/2017 6:41:38 PM||
Venous thromboembolism comprises both
deep vein thrombosis (DVT) and
pulmonary embolism (PE) and is one of the most common and preventable complications of hospitalization.1 Many risk factors for developing VTE have been identified (see Table 1), but the most common risk factor in hospitalized patients is reduced mobility. Almost every hospitalized patient has at least one of these risk factors for VTE and most have multiple risk factors.2 The VTE Getting Started Kit provides you with evidence-based resources to assist you in increasing the use of appropriate thromboprophylaxis in acute care hospitalized patients and aligns with Accreditation Canada's Required Organizational Practices on VTE prevention. This free resource contains clinical information, information on the science of improvement, and everything you need to know to optimize the appropriate use of thromboprophylaxis.
Getting Started Kit The Venous Thromboembolism Prevention Getting Started Kit is divided into eight sections
Section 1 Rationale for VTE Prophylaxis
Section 2 Evidence-Based Appropriate VTE Prophylaxis
Section 3 Adherence to VTE Prophylaxis
Section 4 A Formal Process to VTE Prophylaxis Quality Improvement The 10 Steps
Section 5 VTE Prophylaxis Improvement Guide
Section 6 Measurement and the VTE Improvement Program
Section 7 Measurement - Technical Descriptions and Worksheets
Section 8 Appendices
Want to learn more?
Download the complete Venous Thromboembolism Prevention Getting Started Kit
This document was updated in January 2017 For more information, email
firstname.lastname@example.org or call 1-866-421-6933||Venous Thromboembolism Prevention (VTE): Getting Started Kit Components ||Venous thromboembolism comprises both
deep vein thrombosis (DVT) and
pulmonary embolism (PE) and is one of the most common and||2/10/2017 9:01:24 PM||2763||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Hospital Harm Improvement Resource||2729||4/14/2015 5:37:10 PM||Introduction Patients expect hospital care to be safe and for most people it is. However, a small proportion of patients experience some type of unintended harm as a result of the care they receive. The Canadian Institute for Health Information (CIHI) and the Canadian Patient Safety Institute (CPSI) have collaborated on a body of work to address gaps in measuring harm and to support patient safety improvement efforts in Canadian hospitals. The Hospital Harm Improvement Resource was developed by the Canadian Patient Safety Institute to complement the Hospital Harm measure developed by CIHI. It links measurement and improvement by providing evidence-informed practices that will support patient safety improvement efforts. The purpose of measuring quality and safety is to improve patient care and optimize patient outcomes. The Hospital Harm measure should be used in conjunction with other sources of information about patient safety, including patient safety reporting and learning systems, chart reviews or audits, Accreditation Canada survey results, patient concerns and clinical quality improvement process measures. Together, this information can inform and optimize improvement initiatives. The Improvement Resource is a compilation of evidence-informed practices linked to each of the clinical groups within the Hospital Harm measure to help drive changes that will make care safer. Through extensive research and consultation with clinicians, experts and leaders in quality improvement (QI) and patient safety, the Improvement Resource is intended to make information on improving patient safety easily available, so teams spend less time researching and more time optimizing patient care. The Improvement Resource is a dynamic tool that the Canadian Patient Safety Institute will continue to develop and review every two years, or as new evidence emerge. If you have any suggestions for the Improvement Resource, please send your ideas to
email@example.com. The layout of the Improvement Resource reflects the framework of the Hospital Harm measure (Figure 1) and focuses on actions that can be taken to decrease the likelihood of harm. The measure includes four major categories of harm and within each category is a series of individual clinical groups, or types of harm, each of which connects to evidence-informed practices for improvement. For each clinical group, the Improvement Resource provides the followingAn overview of the clinical group and goal for improvement.Implications for patients experiencing the type of harm and their importance to patients and family.Evidence-informed practices to reduce the likelihood of harm. Outcome and process improvement measures. Associated Accreditation Canada standards and Required Organizational Practices and Global Patient Safety Alerts recommended search terms.Success stories from organizations.References and key resources, including guidelines and select research articles.Definitions As patient safety terminology evolves it is important to be clear on the meaning and differences of specific words. For the purposes of the Hospital Harm measure, the following definitions apply
Harm – An unintended outcome of care that may be prevented with evidence-informed practices and is identified and treated in the same hospital stay.
Occurrence of harm – Harmful event is synonymous with occurrence of harm.
Patient Safety – The reduction of risk of unnecessary harm associated with healthcare to an acceptable minimum. An acceptable minimum takes into consideration current knowledge, resources available and the context in which care was delivered weighed against the risk of non-treatment or other treatment.
Hospital Harm Measure – Acute care hospitalizations with at least one unintended occurrence of harm that could be potentially prevented by implementing known evidence-informed practices. For harm to be included in the measure, it must meet the following three criteria It is identified as having occurred after admission and within the same hospital stay.It requires treatment or prolongs the patient's hospital stay.It is one of the conditions from the 31 clinical groups in the Hospital Harm Framework.
Back to Hospital Harm Measure||Hospital Harm Improvement Resource ||Introduction Patients expect hospital care to be safe and for most people it is. However, a small proportion of patients experience some type of||10/25/2016 7:23:53 PM||7368||http://www.patientsafetyinstitute.ca/en/toolsResources/Hospital-Harm-Measure||html||True||aspx|
|Tools & Resources||459||3/25/2009 3:33:37 PM||||Tools & Resources||Tools & Resources||7/27/2017 8:08:17 PM||101470||http://www.patientsafetyinstitute.ca/en||html||True||aspx|
|SHIFT to teamwork, communication and patient safety culture||2332||Guide;Toolkits||7/13/2016 5:21:38 PM|| Ensuring patient safety remains a major challenge for Canadian healthcare organisations and systems. The Canadian Patient Safety Institute (CPSI) has been at the forefront of efforts to promote safety in Canadian Healthcare settings and has achieved substantial improvements with the implementation of patient safety bundles. However, there remain substantial challenges to implementing patient safety practices. SHIFT to Safety is excited to announce a new partnership with Dr. Jeremy Grimshaw and the Ottawa Hospital Research Institute and provide new resources in the field of behavior change and implementation science to address this issue! Please join us on October 6th as Dr. Jeremy Grimshaw and Dr.
Kathy Suh discuss how to take your improvement efforts to the next level by
focusing on behaviour change and implementation science. To register for this session, Click here||SHIFT to teamwork, communication and patient safety culture||Ensuring patient safety remains a major challenge for Canadian healthcare organisations and systems. The Canadian Patient Safety Institute (CPSI) has||4/5/2017 7:32:59 PM||1773||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Patient Safety and Incident Management Toolkit||2327||Toolkits||12/18/2014 8:28:40 PM||Prevent Patient Safety Incidents and Minimize Harm When They Do Occur When a patient's safety is compromised, or even if someone just comes close to having an incident, you need to know you are taking the right measures to address it, now and in the future. CPSI provides you with practical strategies and resources to manage incidents effectively and keep your patients safe. This integrated toolkit considers the needs and concerns of patients and their families, and how to properly engage them throughout the process. Drawn from the best available evidence and expert advice, this newly designed toolkit is for those responsible for managing patient safety, quality improvement, risk management, and staff training in any healthcare setting.
Patient Safety Management
System Factors For more information, contact us at
firstname.lastname@example.org.Toolkit Focus and Components The toolkit focuses on patient safety and incident management; it touches on ideas and resources for exploring the broader aspects of quality improvement and risk management. There are three sections to the toolkit Incident management—the actions that follow patient safety incidents (including near misses)Patient safety management—the actions that help to proactively anticipate patient safety incidents and prevent them from occurring System factors—the factors that shape and are shaped by patient safety and incident management (legislation, policies, culture, people, processes and resources).
Visual representation of the toolkit.
Incident management Resources to guide the immediate and ongoing actions following a patient safety incident (including near misses). We emphasize immediate response, disclosure, how to prepare for analysis, the analysis process, follow-through, how to close the loop and share learning.
Patient safety management Resources to guide action before the incident (e.g., plan, anticipate, and monitor to respond to expected and unexpected safety issues) so care is safer today and in the future. We promote a patient safety culture and reporting and learning system.
System factors Understanding the factors that shape both patient safety and incident management and identify actions to respond, align, and leverage them is crucial to patient safety. The factors come from different system levels (inside and outside the organization) and include legislation, policies, culture, people, processes and resources.Implementing Patient Safety and Incident Management Processes Consider the following guiding principles when applying the practical strategies and resources.
Patient- and family-centred care. The patient and family are at the centre of all patient safety and incident management activities. Engage with patients and families throughout their care processes, as they are an equal partner and essential to the design, implementation, and evaluation of care and services.
Safety culture. Culture refers to shared values (what is important) and beliefs (what is held to be true) that interact with a system's structures and control mechanisms to produce behavioural norms. An organization with a safety culture avoids, prevents, and mitigates patient safety risks at all levels. This includes a reporting and learning culture.
System perspective. Keep patients safe by understanding and addressing the factors that contribute to an incident at all system levels, redesigning systems, and applying human factor principles. Develop the capability and capacity for effectively assessing the complex system to accurately identify weaknesses and strengths for preventing future incidents.
Shared responsibilities. Teamwork is necessary for safe patient care, particularly at transitions in care. It is the best defence against system failures and should be actively fostered by all team members, including patients and families. In a functional teamwork environment, everyone is valued, empowered, and responsible for taking action to prevent patient safety incidents, including speaking up when they see practices that endanger safety.Resources to Support Patient Safety and Incident Management CPSI's
toolkit resources are practical tools for patient safety and incident management, compiled with input from experts and contributing organizations. You may not require all of them when managing an incident, so please use your discretion in selecting the tools most appropriate for your needs.Toolkit Development and Maintenance CPSI accessed a variety of qualified experts and organizations to compile this practical and evidence-based toolkit. The process includedAssigning a CPSI team with support from a writer with experience in the fieldSeeking advice from an expert faculty that included patient and family representativesBasing the content on the Canadian Incident Analysis FrameworkEngaging key stakeholders via focus groups and collecting evidence from peer-reviewed journals and publicly available literature The toolkit will be updated every year to keep it relevant. We welcome feedback on what is helpful, what can be improved, and content enhancements at email@example.com.||Patient Safety and Incident Management Toolkit||Prevent Patient Safety Incidents and Minimize Harm When They Do Occur When a patient's safety is compromised, or even if someone just comes close to||6/19/2017 4:19:43 PM||25527||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Events||464||Events||6/4/2015 6:09:31 AM|| ||Events||2/6/2018 4:15:47 PM||37128||http://www.patientsafetyinstitute.ca/en||html||True||aspx|
|Medication Reconciliation (Med Rec): Getting Started Kit||4538||Getting Started Kit;Toolkits||7/1/2015 8:53:35 AM||
Getting Started Kit
This free resource is designed to help you successfully implement interventions in your organization. The Getting Started Kit contains clinical information, information on the science of improvement, and everything you need to know to start using the intervention.
Click here to download the Acute Care Getting Started Kit.Click here to download the Long Term Care Getting Started Kit.Click here to download the Home Care Getting Started Kit.
The One-Pager is a summary of the Getting Started Kit that you can use to promote the intervention to your organization.
Click here to download the Acute Care One-Pager.Click here to download the Long Term Care One-Pager.Click here to download the Home Care One-Pager.
Icons Intervention Icons Use these intervention icons on presentations, reports, flyers, and other material to promote the intervention throughout your organization. Click here to download the full-colour intervention icon.Click here to download the black and white intervention icon. Intervention Icons With TextClick here to download the full-colour Acute Care intervention icon with text.Click here to download the black and white Acute Care intervention icon with text. Click here to download the full-colour Long Term Care intervention icon with text.Click here to download the black and white Long Term Care intervention icon with text. Click here to download the full-colour Home Care intervention icon with text.Click here to download the black and white Home Care intervention icon with text ||Medication Reconciliation (Med Rec): Getting Started Kit||11/28/2016 4:44:08 PM||11436||http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Forms/NewDefaultView.aspx||html||False||aspx|
|Hand Hygiene Human Factors Toolkit||4528||Guide;Toolkits||6/3/2015 4:47:25 PM||Human Factors is the study of how humans interact with the world around them. Studying how people interact with equipment and materials allows us to change the environment in which we work to make the interaction more useful or helpful.
A user-friendly hand hygiene environment is one where staff, patients, and visitors are supported in such a way that participating in optimal hand hygiene activities can take place in the right place and at the right time.
Developed by the Canadian Patient Safety Institute in conjunction with 3M and the University Health Network, the Hand Hygiene Human Factors Toolkit is designed to help you conduct the assessments necessary to assure that hand hygiene products are located where they are needed, available in the right quantity, visible, within reach, fully stocked and functional, and in the best form.
Click here to order the full-colour, spiral-bound toolkit. Extra copies of the assessment forms can be downloaded in PDF format
Ongoing assessment tools||Human Factors is the study of how humans interact with the world around them. Studying how people interact with equipment and materials allows us to||11/28/2016 6:09:34 PM||6414||http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Forms/NewDefaultView.aspx||html||False||aspx|
|Surgical Site Infection (SSI): Getting Started Kit||4558||Getting Started Kit||7/1/2015 8:55:00 AM||Getting Started KitThis free resource is designed to help you successfully implement interventions in your organization. The Getting Started Kit contains clinical information, information on the science of improvement, and everything you need to know to start using the intervention.. Click here to download the Getting Started Kit. Click here to download the summary of changes to the Getting Started Kit One-PagerThe One-Pager is a summary of the Getting Started Kit that you can use to promote the intervention to your organization. Click here to download the One-Pager. IconsIntervention IconsUse these intervention icons on presentations, reports, flyers, and other material to promote the intervention throughout your organization.Click here to download the full-colour intervention icon.Click here to download the black and white intervention icon.Intervention Icons With TextClick here to download the full-colour intervention icon with text. Click here to download the black and white intervention icon with text.
||SSI: Getting Started Kit||11/28/2016 5:52:16 PM||12603||http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Forms/NewDefaultView.aspx||html||False||aspx|
|Surgical Safety Checklist: Download||4561||Checklists||7/1/2015 8:56:47 AM||Getting Ready for Implementation
CPSI - Safe Surgery Saves Lives - Checklist - High Res.asx
CPSI - Safe Surgery Saves Lives - Checklist - Low Res.asx
Adapt the checklist to your organization using human factors principles
How-To Guide for implementing the Surgical Safety Checklist A
Detailed Explanation of the Checklist Items An
Information, Rationale, and Frequently Asked Questions document
Surgical Safety Checklist - Canadian Version
The checklists below are Word documents with identical content. They are provided in portrait and landscape versions for easier integration into patient files or postings. If your organization is interested in measuring compliance, use the versions with a scorecard. We encourage you to adapt them for use in your organization. Surgical Safety Checklists - Scorecard
Surgical Safety Checklists - No Scorecard
LinksWorld Health Organization Safe Surgery Saves Lives
WHO Patient Safety Safe Surgery Saves Lives - the second global patient safety challenge Instructional VideosThese videos are intended to teach potential users how to and how not to perform the checklist in a real-world environment.
How to use the checklist
How NOT to use the checklist
How to use the checklist, complex caseReference Articles
Impact of using the checklist at the eight WHO pilot sites Haynes AB, Weiser TG, Berry WB, et al. A surgical safety checklist to reduce morbidity and mortality in a global population. New England Journal of Medicine. 2009 Jan 14; [Epub ahead of print]. Retrieved from
The Canadian Adverse Events Study Baker GR, Norton P, Flintoft V, et al. The Canadian adverse events study the incidence of adverse events among hospital patients in Canada. CMAJ. 2004; 170 (11) 1678 - 1686. Retrieved from
Team behavior (information sharing during preoperative phases, briefing and infomration sharing during handoff) impacts the rate of surgical complications and death. Mazzocco K, Petitti D, Fong K, et al. Surgical team behaviors and patient outcomes. The American Journal of Surgery. 2009, Volume 197, Issue 5, Pages 678-685.
Preoperative briefings have the potential to increase OR efficiency and thereby improve quality of care and reduce cost. Nundy S, Mukherjee A, Sexton BJ, et al. Impact of preoperative briefings on operating room delays a preliminary report . Arch Surg. 2008 Nov;143(11)1068-72.
Team debriefings best practices and tipsSalas E, Klein C, King H, et al. Debriefing medical teams 12 evidence-based best practices and tips. The Joint Commission Journal on Quality and Patient Safety. 2008 Sep;34(9)518-27.
Adapting the surgical checklist – requirements and implementation tips Verdaasdonk EGG, Stassen LPS, Widhiasmara PP, Dankelman J. Requirements for the design and implementation of checklists for surgical processes. Surg Endosc. 2009, 23 715-726
Prototype surgical checklist development and validation (the Netherlands)De Vries EN, Hollmann MW, Smorenburg SM, et al. Development and validation of the SURgical Patient Safety Sustem (SURPASS) Checklist. Qual Saf Health Care. 2009, 18 121-126
Interprofessional checklist briefings reduce the number of communication failures, promote proactive and collaborative team communication, and identifies patient safety problems.Lingard L, Regehr G, Orser B, et al. Evaluation of a Preoperative Checklist and Team Briefing Among Surgeons, Nurses, and Anesthesiologists to Reduce Failures in Communication. Arch Surg. 2008;143(1)12-17.
Large and sustained reduction of the catheter-related infections through an intervention program using a checklistPronovost P, Needham D, Berenholtz S, et al. An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU. N Engl J Med 2006 355 2725-2732.||Implementation Resources||1/11/2018 9:48:17 PM||10230||http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Forms/NewDefaultView.aspx||html||False||aspx|
|Webinar 1: Introduction to Knowledge Translation and Implementation Science||27058||Events;Presentation||1/29/2018 5:38:53 PM||
Archive February 26th, 2018
Speakers Dr. Jeremy Grimshaw and Dr. Justin Presseau This is the first in a series of interactive webinars designed to build capacity in the basic principles of knowledge translation and implementation science. The webinar series is designed as a suite, with each session building on the last and thus would be ideally suited to those who are able to participate in all six. Familiarize yourself with the historical roots and rationale for knowledge translation and implementation science and to provide an overview of models, theories and frameworks used in the field and how these may be leveraged for implementing and evaluating patient safety initiatives. This webinar will also serve as a primer for what's to come later in the series and will be especially relevant to those new to knowledge translation and implementation science and/or those wanting to gain an overview of how it can be leveraged for improving patient safety.
||Archive: February 26th, 2018
Speakers: Dr. Jeremy Grimshaw and Dr. Justin Presseau This is the first in a series of interactive||3/1/2018 10:24:32 PM||2261||http://www.patientsafetyinstitute.ca/en/Events/KTIS-Webcast-Series-2018/Pages/Forms/AllItems.aspx||html||False||aspx|
|Improvement Frameworks Getting Started Kit||2326||Toolkits;Getting Started Kit;Framework||11/24/2011 4:21:24 PM||12/2/2015 7:00:00 AM||The Improvement Frameworks Getting Started Kit is intended to serve as a common document appended to the Safer Healthcare Now! Getting Started Kits. The goal is to help provide a consistent way for teams and individuals to approach the challenge of making changes that result in improvements.
Download ||Improvement Frameworks Getting Started Kit||The Improvement Frameworks Getting Started Kit is intended to serve as a common document appended to the Safer Healthcare Now! Getting Started||1/5/2016 6:18:07 PM||9672||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Five Questions to Ask about your Medications||2347||Patient and Family Resource;Checklists;Toolkits||2/25/2016 8:39:10 PM||
Ask the Right Questions about Your Medications For patients who require multiple medications or who are transitioning between treatments, safety can become a concern. You or your loved one may be at risk of fragmented care, adverse drug reactions, and medication errors. To be an active partner in your health, you need the right information to use your medications safely.
Download CPSI has teamed up with the Institute for Safe Medication Practices Canada, Patients for Patient Safety Canada, the Canadian Pharmacists Association, and the Canadian Society for Hospital Pharmacists to create a list of top questions to help patients and their caregivers have a conversation about medications with their healthcare provider. Use these five questions when you're Attending a doctor's appointment (e.g., family physician or specialist, dentist, optometrist)Interacting with a community pharmacistLeaving the hospital to go homeVisited by home care services
Are you a provider? Please share this valuable resource with your patients! Visit ISMP Canada for additional resources and endorsementsClick here for Additional resourcesClick here to endorse and add your organizations logo For more information, contact
firstname.lastname@example.org.||Five Questions to Ask about your Medications ||Ask the Right Questions about Your Medications For patients who require multiple medications or who are transitioning between treatments, safety can||4/5/2017 7:26:26 PM||16806||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|The Measurement and Monitoring of Safety||2346||Metrics;Report;Framework||7/12/2016 5:25:21 PM||
Rewiring your thinking on measuring and monitoring of patient safety. To improve your organization's patient safety, you need reliable, up-to-date qualitative and quantitative information to help guide your delivery of safe healthcare. The Measurement and Monitoring Safety Framework, created by Professor Charles Vincent and colleagues from the Health Foundation, consists of five dimensions that organizations, units, or individuals including leaders, providers, patients and families can use to understand, guide and improve patient safety. This new approach assesses and evaluates safety from "ward to board" by providing a comprehensive and accurate real-time view of patient safety. The Framework helps users move from “assurance” to “inquiry” by shifting away from a focus on past cases of harm towards current performance, future risks and organizational resiliency.
Download Armed with a series of valuable questions, you can make better decisions about the safety of the care you provide. The primary questions are Has patient care been safe in the past?Are our clinical systems and processes reliable?Is our care safe now? Will our care be safe in the future? Are we responding and improving? The Framework will be foundational to CPSI's new measurement coaching services offered by its Central Measurement Team. Stay tuned for additional details on how to access these coaching services. For more information, contact us at email@example.com. "The Framework helps us think differently, and have different conversations at different levels, whether it be at ward level through safety huddles and safety briefs in the morning, the hospital safety brief, or through other scheduled meetings. By doing this we can ensure everything we do every day for our patients and for our staff is focused on the same thing. We consider different components to determine if it's affected by system, process, or human factor and determine what we should do differently." -- Charlie Sinclair, Associate Director, Nursing NHS Borders||The Measurement and Monitoring of Safety||Rewiring your thinking on measuring and monitoring of patient safety. To improve your organization's patient safety, you need reliable, up-to-date||10/12/2017 4:50:56 PM||3860||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|
|Central Line-Associated Bloodstream Infection (CLABSI): Getting Started Kit||4507||Getting Started Kit||7/1/2015 8:51:29 AM||These free resources are designed to help you successfully implement interventions in your organization. Getting Started Getting Started Kit The Getting Started Kit contains clinical information, information on the science of improvement, and everything you need to know to start using the intervention. Click here to download the Getting Started Kit. One-Pager The One-Pager is a summary of the Getting Started Kit that you can use to promote the intervention to your organization. Click here to download the One-Pager. Icons Intervention Icons Use these intervention icons on presentations, reports, flyers, and other material to promote the intervention throughout your organization. Click here to download the full-colour intervention icon.Click here to download the black and white intervention icon. Intervention Icons With Text Click here to download the full-colour intervention icon with text.Click here to download the black and white intervention icon with text.
||CLI: Getting Started Kit||11/24/2016 10:07:46 PM||8675||http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Forms/NewDefaultView.aspx||html||False||aspx|
|Patient Engagement Resources||2356||Guide;Toolkits;Patient and Family Resource||8/17/2016 3:27:12 PM|| Effective partnerships with patients/ families to accelerate patient safety, quality and health service planning are being recognized as a best practice and in response to this, new initiatives, standards, policies, evidence and resources are being routinely developed across Canada and internationally. However, this is still an evolving field within healthcare, requiring much learning and collaboration to advance. The Canadian Patient Safety Institute (CPSI) is acutely aware of both the needs and challenges because of the decade-long partnership with patients/families, through
Patients for Patient Safety Canada (PFPSC).
A Canadian Patient Engagement Guide (PE Guide) A deep belief in the power of partnership inspired the Engaging Patients in Patient Safety - a Canadian Guide. Written by patients and providers
for patients and providers, the information demonstrates our joint commitment to achieving safe and quality healthcare in Canada.
Access Now Contact us at
firstname.lastname@example.org to tell us what you would like to see in a guide like this or to share resources, evidence or best practices.
The Canadian Patient Engagement Network (PE Network) A public, open, and safe space for anyone passionate about patient engagement or patient-centred care to learn, help and get help. Patients, families, patient advisors as well as healthcare providers and leaders can participate in this moderated network. Click on the following links to join the
The Canadian Foundation for Healthcare Improvement's Patient Engagement Resource Hub (CFHI's PE Hub) CFHI's growing collection of over 200 open source tools has been expanded to better support patients, families, caregivers and patient advisors as well as healthcare providers to advance patient engagement and patient safety. The Canadian Patient Safety Institute is one of several organizations that support CFHI's PE Hub through financial and ongoing in‑kind support. Click on the following link to access the
Patient Engagement Resource Hub.
Access Now ||Patient Engagement Resources||Effective partnerships with patients/ families to accelerate patient safety, quality and health service planning are being recognized as a best||7/5/2017 4:35:10 PM||2158||http://www.patientsafetyinstitute.ca/en/toolsResources||html||True||aspx|