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CPSI Share                                              
11/14/2012 5:00 PM
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Dr. Amir Ginzburg and The Trillium Health Centre PSEP Ambassadors

​​​The Credit Valley Hospital and Trillium Health Centre is the recipient of the 2012 Patient Safety Education Program – Canada (PSEP – Canada) Innovations in Patient Safety Education Award, recognizing their work in fostering a culture of patient safety.The PSEP – Canada Innovations in Patient Safety Education Award was Credit Valley Hospital and Trillium Health Centre on November 1, 2012.

“The Innovations in Patient Safety Education Award recognizes organizations that demonstrate best practices in patient safety and quality improvement,” says Hugh MacLeod, CEO of the Canadian Patient Safety Institute.  “Credit Valley Hospital and Trillium Health Centre have effectively adapted the PSEP – Canada program to foster peer-to-peer spread in advancing a patient safety culture throughout their organization. They are truly a deserving recipient of this award.”

“This award is a further validation and confirmation that we are on the right track in making patients a priority in everything that we do,” says Michelle DiEmanuele, President and CEO of the Credit Valley Hospital and Trillium Health Centre.  “Awards like this serve as a reminder of the enormous responsibility we hold and the need to push the bar even higher.”

DiEmanuele says that fostering a culture of patient safety is something that needs to be on your agenda every day.  Leaders need to walk through the hospital and address issues as they see them on a day-to-day basis. With this active leadership model she reinforces that by looking at policy and practices you can really define your culture of patient safety throughout your organization. “How much bureaucracy you have and how many layers in decision-making have an impact,” says DiEmanuele. “The more agile, nimble and flexible the organization can be, greatly increases your ability to respond effectively to patient safety needs.”

The patient safety education program was offered at two Trillium sites in two concurrent streams:  Lunch and Learn workshops were open to all staff and PSEP – Canada Ambassador training sessions for a targeted group of 45 individuals across the organization.  The PSEP Canada materials formed the foundation of these two streams.  The program  was delivered by Dr. Amir Ginzburg, Physician Director, Patient Safety and Quality at the Trillium site, who is a PSEP Canada Master Facilitator, and an inter-professional team from Trillium that are certified as PSEP Canada Patient Safety Trainers. The train-the-trainer program is taking hold and staff are using their PSEP Canada training to deal with difficult issues, develop feedback mechanisms, improve communication and promote critical thinking.

During Canadian Patient Safety Week (October 29 to November 2, 2012), the PSEP – Canada Ambassadors profiled poster presentations on projects that they have undertaken to improve patient safety over the past year. 

Credit Valley Hospital and Trillium Health Centre is the second recipient of the Innovations in Patient Safety Education Award.  The inaugural award was presented to Bridgepoint Health last year.

For more information on the PSEP – Canada and the Innovations in Patient Safety Education Award, visit www.patientsafetyinstitute.ca and click on the PSEP – Canada link.