Between September and November 2010, 35 teams attended five learning sessions as part of the Medication Reconciliation in Home Care Virtual Action Series, Home is where the heart is! Participants included seven teams from Ontario; one from the Yukon; four from each of British Columbia, Saskatchewan, and Manitoba; one from each of Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland & Labrador; and 11 from Quebec.
The team from the North Simcoe Muskoka Community Care Access Centre (CCAC) indicated that the action series was useful for their organization in their work to meet accreditation standards for medication reconciliation. ““As the standards through Accreditation Canada are different for case management than for home care, defining medication reconciliation and what it means to the CCAC was extremely helpful,” says Marilee Koenderink, Senior Manager of Client Services. “Participants freely shared their experiences and provided tools and examples that could be modified for our use. It really provided the foundation to develop a program to meet our needs.”
“The lively interaction during the sessions, along with the sharing of information and experiences provided participants with valuable insight to improve medication safety in the home environment,” says Catherine Butler, Co-lead of the Action Series and Senior Director-Practice, VON Canada. “The majority of participants felt that the content was relevant and will be useful as they move forward with their implementation.”
Teams were provided with a basic understanding of medication reconciliation, the medication reconciliation process in home care and how to use the model for improvement to initiate change. Sessions also highlighted the concept of client identification, the basics of creating a Best Possible Medication History (BPMH), the Safer Healthcare Now! Medication Reconciliation in Home Care Getting Started Kit, data collection and submission, and resources in the community for ongoing support. To access session recordings and presentations, visit www.saferhealthcarenow.ca
The Medication Reconciliation in Home Care Virtual Action Series was co-led by VON Canada and the Institute for Safe Medication Practices Canada (ISMP-Canada) and supported by a pan Canadian faculty of homecare clinicians and patient safety improvement experts.