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11/3/2011 6:00 PM

​​Canada’s Virtual Forum on Patient Safety and Quality Improvement, held in conjunction with Canadian Patient Safety Week, adopted the theme ASK. LISTEN. TALK in the fifth and final session, to promote good communications in healthcare.  The Forum reached out to more than 2,000 unique registrants at more than 700 sites in Canada and 17 countries around the world, with 428 tonnes of CO2 emissions saved by participating virtually.

Hugh MacLeod, CEO, Canadian Patient Safety Institute applauded and Hugh MacLeod_Chris Hayes_250px.jpgthanked everyone for their participation and commitment to patient safety and showcased the passion and activities during Canadian Patient Safety Week.

Friday’s session featured presentations focused on patient safety research, safety in home care, and suicide risk prevention. Chris Perlman (Homewood Research Institute) reviewed a suicide risk assessment guidebook and framework developed for Canadian healthcare organizations.  This is a joint initiative of the Canadian Patient Safety Institute and the Ontario Hospital Association.  Diane Doran (University of Toronto Faculty of Nursing) described the Pan Canadian Home Care Study and the five sub-projects that will inform the learnings of patient safety in home care.

Dr. Doug Cochrane (British Columbia Patient Safety and Quality Council) and Stéphane Robichaud (New Brunswick Health Council) provided an overview of their respective Quality Councils and the panel discussion centered on where future funding and research priorities should be directed. Dr. Dave Williams (Southlake Regional Health Centre) used the metaphor of a space environment to reinforce that normalization of deviants and a culture of safety is critical for both space programs and healthcare. The panel agreed that a different approach and an inter-professional model is required to enhance a culture of safety.

Regis Blais (University of Montreal) provided an overview of research studies in progress and proposed areas and opportunities for future research that will address knowledge gaps in patient safety; the presentation was delivered in French.

During the week, 14 hand hygiene videos were profiled as a fun and creative way to promote good hand hygiene.  It was a close race and the winner of the Hand Hygiene Video Competition was the SICK TEAM (Thunder Bay Regional Health Sciences Centre), with Mrs. A (Chatham-Kent Health Alliance) receiving the most likes on Facebook for their video presentation.  At the close of the competition, 1,025 votes were cast, 1080 comments posted, and the videos were viewed over 2900 times on Facebook and 550 times on YouTube.

The Virtual Forum highlighted some of the work that is underway in patient safety, including disclosure, education, engagement, medication safety, infection control, just culture, research, hand hygiene and more.  The poignant and emotional patient narratives set the tone for each day as participants learned about the patient experience and the importance of including patients and their families in the patient safety agenda. MacLeod acknowledged the individuals for their courage to tell their personal stories and their commitment to improve safety for all patients.

The Virtual Forum closed with a commitment to take the insight and learning from the five-day program and continue the conversation. Hugh MacLeod encouraged participants to use the information to spread the word and push the patient safety and quality improvement agenda forward. The Forum ended with a two-minute video on hope that sets the stage for advancing patient safety and quality improvement.

Copies of all presentations are available to view and download at the Canada’s Virtual Forum website.   Send us your thoughts on the Forum – what resonated most with you and what you would like to know more about; and tell us your patient safety and quality improvement stories.  Send an email info@cpsi-icsp.ca.