The Patient Safety Education Project (PSEP) Canada recently completed a second pilot session and certified an additional 10 interprofessional teams as PSEP-Canada Patient Safety Trainers to support patient safety and quality improvement work. The two-and-a-half day conference focuses on core patient safety content and effective teaching approaches to effectively drive patient safety improvements in healthcare organizations.
Executive leaders from all participating organizations joined their teams for the last half-day of the program to build-on the session learning’s and gain momentum for implementing Action Plans developed by each team on a quality improvement or patient safety issue in their organization.
“The program stimulated a lot of thought and provided the support we need to customize patient safety education tailored to our needs,” says John McKeekin, Project Manager from Correctional Services Canada (CSC). The CSC team included seven participants who will now develop a project plan and ‘train the trainers’ across five regions to sustain the program and roll out the patient safety training modules to the 57 federal penitentiaries across the country. “The facilitation techniques and the Canadian-focused curriculum will be invaluable as we move forward,” says John.
“We now have a huge repository of information that will be our go-to resource, and methodologies and tools for training on patient safety topics,” says Eileen Chang, Patient Safety and Risk Management Specialist, Baycrest Geriatric Health Care System in Toronto, ON. Baycrest is developing a patient safety plan aligned with the organization’s strategic plan and will use the learnings to develop an education program for health professionals that is aligned with day-to-day practice. “This program pulls it all together into a formalized framework with bite-size pieces that can be utilized across health disciplines,” says Eileen.
“This program fills a gap and provides a solid foundation to help take patient safety education to the front-line,” says Kristi Chorney, Manager of Quality, Patient Safety and Risk, Brandon Regional Health Authority, one of the 12 Master Facilitators completing certification as a PSEP-Canada Master Facilitator; 24 Master Facilitators have now been certified to lead the program. “This group was very energetic. There was excellent discussion about methods to advance from attitudes about patient safety into cultural change or the normal way of performing our work. We went away with a feeling that something good was going to happen in terms of being proactive rather than reactive in our approach to patient safety education.”
Some 41 participants from across Canada completed the Become a PSEP-Canada Patient Safety Trainer program in Ottawa, February 8 to 10, 2011. The first pilot session, held in November 2010, also certified eight interprofessional teams as PSEP Canada trainers..
PSEP-Canada is a partnership between the Canadian Patient Safety Institute and Northwestern University, with content adapted for Canadian healthcare settings. Learnings from the two pilot sessions will be considered in finalizing the PSEP-Canada Patient Safety Trainer program, to be officially launched in the Fall of 2011. For more information, visit www.patientsafetyinstitute.ca or contact Abigail Hain 613-738-4779 or email firstname.lastname@example.org.