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When is Canadian Patient Safety Week?

Canadian Patient Safety Week 2017 will be celebrated October 30 – November 3, 2017.

What is Canadian Patient Safety Week?

Canadian Patient Safety Week is a national annual campaign started in 2005 to inspire extraordinary improvement in patient safety and quality. Working together, thousands of healthcare professionals, patients, and families help spread the message to Ask. Listen. Talk. Healthcare facilities and health organizations across Canada participate in the week by holding events and activities to increase awareness of patient safety in their local area.

Who is Canadian Patient Safety Week for?

Canadian Patient Safety Week is for everyone involved in the delivery of healthcare in Canada as well as those receiving care, including healthcare professionals and future healthcare professionals, decision makers, patients, residents, clients, and their families.

What is the theme for Canadian Patient Safety Week?

The theme for Canadian Patient Safety Week 2017 was "Ask. Listen. Talk." Healthcare professionals, patients, and their families are encouraged to ask questions, listen to the answers, and talk about concerns and ways of improving safety.  The 2017 campaign will be announced soon! 

Why do we need Canadian Patient Safety Week?

The Canadian Patient Safety Institute believes that every patient experience should be safe. Canadian Patient Safety Week encourages everyone to ask, listen, and talk and raise awareness of patient safety issues and solutions.

Where can I find information about Canadian Patient Safety Week?

Information about Canadian Patient Safety Week is available at asklistentalk.ca. You can also follow us on Twitter and Facebook.

If you have a specific question, please feel free to email cpsw@cpsi-icsp.ca.

Join the conversation and tweet #asklistentalk

Why should I register for Canadian Patient Safety Week?

Once you register, you will be added to our email distribution list so you can get updates on the latest news, tools, and resources available to help you during the week and throughout the year. You can also sign up for a package of promotional materials to help celebrate Canadian Patient Safety Week.  

What is included in the CPSW package?

The contents of CPSW packages are still being confirmed. At this point you can expect promotional products you'll need to host an effective and fun campaign.    Stay tuned as more details become available.  There will be one size of package available. 

You can also order additional promotional items in the CPSW Online Store.              

When will CPSW packages be sent out?

Packages will be sent out starting mid-September. Please allow approximately one week for delivery of your CPSW package.

Is there a cost associated with registering for Canadian Patient Safety Week?

No! The 2017 CPSW packages are available for FREE!  First come, first serve.  Be sure to register and order yours ASAP, before they are gone.  These packages will continue to be filled with high quality materials you need to host an effective and fun campaign. The materials will be conversation starters, and patients and providers will be living the CPSW mantra Ask. Listen.Talk. You'll be proud to display and share the contents with your organization.  You can also purchase additional promotional items for the week in our Online Store. It is up to you what activities and events you plan to do in your organization, facility, or community, giving you control over the costs.

What tools and resources will be available to help us plan for the week?

The Canadian Patient Safety Institute will provide several tools and resources on our website, including PowerPoint templates, email templates, tips sheets, and more. New tools and resources will be available at asklistentalk.ca starting in September.

Where can I get promotional items for Canadian Patient Safety Week?

All items you receive in your CPSW package, along with several other promotional items such as more pens, lip balm, notepads, tote bags, and lanyards, will be available in our Online Store for purchase.

What can I do to make CPSW a success in my organization?

Start planning today! Check out our Getting Started Planning Checklist page to either use our digital tool or download an organizational tool, that will help put the wheels in motion. There are plenty of ideas here, of how you can get involved and celebrate Canadian Patient Safety Week.

There are several things you can do as an individual or as part of an organization for Canadian Patient Safety Week. Have a display on patient safety at your site, hold brown-bag lunch sessions or patient safety quiz competitions, or simply encourage your colleagues, patients, residents, or clients and their families to ask questions, listen to the answers, and talk about concerns.

For more ideas, visit asklistentalk.ca.

Are there any requirements of our organization if we sign up for Canadian Patient Safety Week?

No. The Canadian Patient Safety Institute does not require you to report back on your involvement in Canadian Patient Safety Week. We do encourage you to share information about what you are planning for the week and to share your successes, including pictures of your displays, events, and activities, by emailing CPSW@cpsi-icsp.ca, or tweet what you are doing using the hashtag #asklistentalk. Your great ideas are worth sharing!   In November, you will be sent an invitation to participate in a survey to provide feedback on this year's event.  We do encourage you to take the time to fill out the survey.  We welcome input and feedback and we do work with this data when planning the following year's event.

I've seen that some organizations have endorsed Canadian Patient Safety Week. What does it mean to endorse?

If your organization is interested in endorsing Canadian Patient Safety Week, simply email cpsw@cpsi-icsp.ca with the name of your organization in the subject line and let us know that you would like to endorse CPSW 2017. Please also send us your website address. Your organization, and link to website will be promoted on the CPSW Endorsement webpage. And don't forget to register.  All endorsers must register to participate in Canadian Patient Safety Week.