Laurel is the Senior Provincial Director of Performance Improvement at Alberta Health Services, with Patient Safety as an important pillar within her portfolio.. Working together to eliminate preventable harm, patient safety focuses on understanding and incorporating the patient’s perspective, building a cultural foundation, fostering meaningful engagement, enhancing continuous learning, and strengthening leadership for patient safety
Previously, Laurel was the Assistant Director, CIHR-Institute of Health Services and Policy Research. Prior to this, she was the Chief Operations Officer for the Canadian Patient Safety Institute (CPSI) as well as lead for Effective Governance for Quality and Patient Safety, Patient Safety Education Project – Canada, Patient Safety Competencies, Canadian Patient Safety Officer Course, Simulation, Bar Coding, Research, and regional lead for the Territories.
Laurel is a Canadian Harkness Associate in Healthcare Policy (2006) and has expertise in organizational theory and practice in healthcare.
Vision for patient safety in Canada:
I imagine a healthcare delivery system that puts the safety of the patient at the centre of care and provides healthcare clinicians, managers, and other healthcare workers with the knowledge, skills and attitudes to support such a vision. This will be accomplished through appropriate education and training and an infrastructure to support the integration of quality and safety in every aspect of healthcare delivery and support services.
Vision for patient safety education in Canada:
I envision the complete integration of patient safety knowledge, skills and attitudes into every level of education, training and professional development of our healthcare providers. Patient safety and quality care will become part of, and be indistinguishable from, the broader care experience received by patients, clients and residents from any healthcare professional. We will use current and innovative techniques for effective and practical teaching and learning, such as simulation, case studies, and distance learning, to support this vision.