Shoba Ranganathan is the Chief Quality and Patient Safety Officer for the Canadian Forces Health Services (CFHS) within the Department of National Defence, and has been in this position since August 2011. She has spent the majority of her career working with and for CFHS, first starting as a healthcare placement coordinator with the health services support contract and then joining the Public Service in 2006 as the Quality Improvement (QI) Manager in Greenwood, Nova Scotia and then in Kingston, Ontario. She completed her Masters in Science in Anatomy and Cell Biology from Queen’s University and then completed her Masters in Health Services Administration from Dalhousie University in 2003. With a keen interest within quality and patient safety, Shoba completed a Master of Laws at Queen’s specializing in Health Law in 2012. Her project compared the national regulatory structure of flight safety in Canada and determined if a national patient safety framework could find similar successes.
Vision for patient safety in Canada:
A national, comprehensive patient safety framework that would support a systematic approach to reporting, analysis, and transferring knowledge regarding patient safety incidents across the country in order to prevent medical error and increase safe delivery of healthcare in Canada.
Vision for patient safety education in Canada:
To inspire, motivate, and empower health professionals, patients, and families to take an active role in making healthcare safer.