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​​​​​Patient Safety Improvement Lead

In her role as an Improvement Lead, Joan primarily supports initiatives around CPSI’s strategic goal # 3 of building and influencing patient safety capability (knowledge and skills) at organizational and systems level, which includes leading CPSI’s PSEP – Canada program. Joan also provides support and leadership to CPSI’s Home Care Safety priority area.

Joan is a Registered Nurse, with nursing experience in the public health, long-term care and ambulatory care sectors. Previous work experience also includes working at Accreditation Canada, in both national and international divisions, Manager for Quality Improvement and Accreditation at a tertiary care mental health and academic health science centre, and working in the United States as both a Registered Nurse and a college instructor.

Joan has a Bachelor of Arts in Anthropology, a Bachelor of Science in Nursing, both from the University of Western Ontario, and a Master’s in Public Health from Benedictine University, Illinois, USA.