Security protocol upgrades to CPSI’s registration system
The Canadian Patient Safety Institute uses a
third-party system called E-RegisterNow to manage registration and
payment for all of our events. Recently, E-RegisterNow updated its
security protocols to ensure it is in compliance with the credit card
data security requirements that may be restricted some users from access
the registration page. These security requirement are set out by the PCI Security Standards Council. All
merchants that transact credit cards online are required to make the
change. This change was important to address security vulnerabilities
and it gives CPSI more confidence in E-RegisterNow's ability in handling
credit card transactions.
What does this mean for you?
E-RegisterNow estimates that 20 per cent of
all web browsers will need to be updated in order to access its
It didn’t work, now what?
Follow these steps to update your Internet
security settings in Internet Explorer (steps for other web
browsers/operating system may vary):
Open Internet Explorer
Go to Internet Options under the Tools menu
Click on the Advanced Tab
Click the check box that says “Use TLS 1.2”
Click “Okay” or “Apply”
We have found that while Chrome and Firefox
browsers will sometimes update these security settings automatically,
for Internet Explorer users, this is a manual fix that you must make.
In some cases you may need to contact your computer’s system administrator/IT department to make these changes for you.
For additional information, please see this link from E-RegisterNow for more information on how to make this fix: http://www.e-registernow.com/having_trouble/
If you have any questions, please don’t hesitate to contact us at email@example.com.