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We need more champions like Maryann Murray51221/15/2018 3:55:29 PMPatient Safety News<img alt="" src="/en/NewsAlerts/News/PublishingImages/News%20Feed%20Icons/Champion.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> If you've ever wondered what kind of difference one person can make, look no further than the impact Ms. Maryann Murray has made on patient safety. Last July, Ms. Murray had the opportunity to meet with her local Member of Parliament, Mr. David Sweet, and share her concerns regarding harm in the Canadian healthcare system. She talked about her involvement in Patients for Patient Safety Canada, and the work the Canadian Patient Safety Institute and others are doing to improve patient safety in Canada. She also left him with a fact sheet on patient safety, which demonstrates the magnitude of the problem. Ms. Murray knows this first-hand. Her daughter Martha died in 2002, after a series of errors. She since joined Patients for Patient Safety Canada with a desire to ensure what happened to Martha doesn't happen to anyone else. The encounter obviously left a definite impression on Mr. Sweet, who shared the details of their meeting with Ms. Murray with the Hon. Ginette Petitpas Taylor, the federal Minister of Health. In turn, she responded with a letter back to Ms. Murray thanking her for her efforts to improve Canada's healthcare system (click the thumbnail above to see the letter). Since joining Patients for Patient Safety Canada, Ms. Murray has been a champion for patient safety in healthcare, both at home and abroad. Her dedication to the cause is remarkable and is noticed by everyone she meets. Her story was also featured in the debut episode of CPSI's PATIENT podcast. She is living proof of the difference one person can make.1/15/2018 7:00:00 AMIf you've ever wondered what kind of difference one person can make, look no further than the impact Ms. Maryann Murray has made on patient safety. 1/15/2018 4:43:43 PM195
Patient Safety Power Play - Expanding our international reach51301/15/2018 4:48:54 PMPatient Safety Power Plays ​At the Canadian Patient Safety Institute, we work to improve the safety and quality of care for all Canadians. Over the years, however, our efforts have attracted the attention of those outside of our borders. In fact, 30 per cent of our website traffic comes from outside of Canada. Over at Global Patient Safety Alerts, 21 of our 26 contributors are from foreign countries. We're thrilled to represent Canada on the international stage, and thanks to our ever-growing relationship with the World Health Organizations, our role is only set to grow. In September 2017, the WHO officially designated CPSI as a WHO Collaborating Centre for Patient Safety and Patient Engagement, to carry out activities in support of WHO programs internationally. What this means, is that in the coming years, CPSI will lend policy, strategic and technical advice on various WHO initiatives, as well as support for the development, adaptation, spread, and evaluation of patient safety tools and resources at a global level. We will be applying Canadian expertise to a few specific initiativesProvide coordination support and advice to the global Patients for Patient Safety champion network Provide coordination and secretariat support to the Patients for Patient Safety Advisory GroupProvide expert advice and capacity building for patient/family champions and leaders of patients for patient safety networks around the world.Support global efforts and initiatives on patient safety incident reporting and learning systems Contribute to the planning and implementation of the 3rd Global Patient Safety Challenge on Medication Safety Support global patient safety initiatives in achieving safer care While we're tremendously excited and ready to embrace our growing role internationally, rest assured that our focus remains on providing the Canadian healthcare system with products to improve patient safety domestically. What our expanding global reach allows us to do is export much of that knowledge to those needing help in other countries, and at the same time keep an eye out for improvement ideas that we can import into Canada as well. It's a win-win for all involved and it's a very Canadian thing to do! As always, I'd like to hear from you, be it about our international work or anything else that is on your mind. You can reach me via email at or on Twitter @ChrisPowerCPSI. Yours in patient safety, Chris PowerCEO, Canadian Patient Safety Institute 1/15/2018 7:00:00 AMAt the Canadian Patient Safety Institute, we work to improve the safety and quality of care for all Canadians. Over the years, however, our efforts1/15/2018 4:52:56 PM128
#SuperSHIFTERS An Interview with Celia Laur - Improving nutritional care in Canadian hospitals3334512/14/2017 10:55:06 PMSuper SHIFTERS<img alt="" src="/en/NewsAlerts/News/PublishingImages/2017/CeliaLaur%20-%202017-12.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> Celia Laur is a PhD candidate at the University of Waterloo, a member of the CPSI Knowledge Translation/Implementation Science Faculty, and core member of the More-2-Eat (M2E) implementation project that aimed to improve nutrition care in Canadian hospitals. Celia, can you tell us a bit about your project Nutrition is an important part of recovery in hospital, making it a patient safety issue. M2E was designed to work with hospitals to improve their nutrition care such as by adding a nutrition screening and assessment process so that those at risk are seen by a dietitian and receive appropriate nutrition care throughout their stay. In M2E, 5 Canadian hospitals worked with researchers at the University of Waterloo to improve the nutrition care provided on one unit for a year. All five sites are now conducting nutrition screening, and dietitians are using a standardized assessment that allows them to triage patients and focus in on those patients most in need of their time. Some hospitals also introduced ways to decrease barriers to food intake such as by introducing mealtime volunteers to make sure that patients could reach their meal and have what they need to eat. Other sites focused on monitoring how much a patient was eating, determining why intake was poor, and putting into place changes that would support food intake for the patient. Overall, the M2E project supported hospitals to meet the nutrition needs of their patients, and encourages other hospitals to do the same. M2E is led by Professor Heather Keller, who is based at the University of Waterloo, and is the Schlegel Research Chair in Nutrition and Aging. Professor Keller is co-chair of the Canadian Malnutrition Task Force, which conducted a large study outlining the prevalence of malnutrition and barriers to food intake in Canadian hospitals. Why did you choose to tackle the issue of Malnutrition? 45% of people who stay 2 or more days in hospital in Canada are malnourished, and two thirds of these individuals leave hospital still malnourished [1]. All patients, malnourished or not, should receive appropriate nutrition care to support their recovery, making nutrition an important patient safety issue. Malnutrition has been shown to independently increase mortality, length of stay, and risk of readmission, affecting patient flow and, ultimately, healthcare costs [1-3]. In Canada, a malnourished patient's cost of hospital care was approximately $2000 more than a well-nourished patient's care [2]. Food is an important part of our lives, and in hospital it can support recovery, making nutrition care a crucial part of the hospital stay. Why is this approach innovative? For many years, people have been discussing the issue of malnutrition in hospital, but few attempts have been made to fix the problem. Pilots have been conducted, but few projects aimed to address the overall issues, or to change the nutrition culture of a hospital. M2E took that research and expert opinion about what should happen, and then worked with the hospitals to make a difference, support the nutrition care needs of patients, working towards improving the nutrition culture in hospital. What was one major learning you had from working on this project? Improving nutrition care in hospital is possible. Because of More-2-Eat, all five sites are screening at least 70% of patients on admission, and 100% of patients identified as severely malnourished are receiving appropriate care [4]. Over the year, use of nutrition care strategies to support malnourished or at risk patients (providing nutrient dense diets, oral nutritional supplements, preferred foods, etc.) increased from 31% to 61% over the course of the year [4]. A staff survey showed that 70% of staff noticed a positive change in nutrition care on their unit [5]. Interviews with hospital staff and management show what staff think about how changes to nutrition care should be made [6]. Results are on their way regarding the impact on length of stay, barriers to food intake, ways to keep the change going, and more. Can others tap into this program, can they replicate your success? Yes, we strongly encourage others to learn from the M2E hospitals and become a champion in their own setting. Everyone can be involved. In M2E, the 5 sites started with the Integrated Nutrition Pathway for Acute Care (INPAC) and worked towards implementing the components of INPAC. INPAC outlines a pathway for the identification, prevention, treatment, and monitoring of malnutrition [7]. The INPAC is designed to be a flexible guide, aimed at meeting the needs of the hospital or unit to benefit the patients. What we learned in M2E about what and how to implement INPAC is available in an online toolkit that anyone can access and use. There is also an online e-mail group that anyone can join that has people from across Canada discussing what they are doing in their hospital, while seeking advice from others going through the same process. Change is possible and we encourage you to get involved. Where can people go to learn more? For more information, the toolkit is available here http// More information about the Canadian Malnutrition Task Force is available here http// More-2-Eat is funded by the Canadian Frailty Network. References (1) Allard JP, Keller H, Jeejeebhoy KN, Laporte M, Duerksen D, Gramlich L, Payette H, Bernier P, Vesnaver E, Davidson B, Terterina A, Lou W. Malnutrition at hospital admission contributors and effect on length of stay. A prospective cohort study from the Canadian Malnutrition Task Force. J Parenter Enteral Nutrition 2016;40(4)doi 10.1177/0148607114567902. (2) Curtis LJ, Bernier P, Jeejeebhoy K, Allard J, Duerksen D, Gramlich L, et al. Costs of hospital malnutrition. Clinical Nutrition 2016 Sep. (3) Pamela L Ramage-Morin, Heather Gilmour, Michelle Rotermann. Nutritional risk, hospitalization and mortality among community-dwelling Canadians aged 65 or older. Health Reports 2017 Sep 1,;28(9)17. (4) Keller H, Valaitis R, McNicholl T, Laur C, Xu Y, Dubin J, et al. Successful Multi-Site Implementation of Nutrition Risk Screening and Assessment Triage in Medical Inpatients The More-2-Eat Study. ESPEN Conference Abstract 2017. (5) Laur CV, Keller HH, Curtis L, Douglas P, Murphy J, Ray S. Comparing Hospital Staff Nutrition Knowledge, Attitudes, and Practices Before and 1 Year After Improving Nutrition Care Results From the More-2-Eat Implementation Project. JPEN J Parenter Enteral Nutr 2017. (6) Laur CV, Valaitis R, Bell J, Keller HH. Changing nutrition care practices in hospital a thematic analysis of hospital staff perspectives. BMC Health Services Research 2017;17(498). (7) Keller HH, McCullough J, Davidson B, Vesnaver E, Laporte M, Gramlich L, Allard J, Bernier P, Duerksen D, Jeejeebhoy K. The Integrated Nutrition Pathway for Acute Care (INPAC) Building consensus with a modified Delphi. . Nutr J 2015;19(14)63.12/15/2017 7:00:00 AMCelia Laur is a PhD candidate at the University of Waterloo, a member of the CPSI Knowledge Translation/Implementation Science Faculty, and core12/15/2017 6:34:11 PM763
Patient Safety Power Play – 2017 in review3331112/7/2017 10:36:52 PMPatient Safety Power Plays It's that time of year again . . . how 2017 has flown by.... but that tends to happen when you love what you do and the people with whom you get to do it. Given that the year is winding down, this is the perfect opportunity to revisit my Canadian Patient Safety Institute 2017 checklist. Continually raising the bar for quality improvement and advancing the patient safety agenda? Check!Unprecedented collaboration with patients and partners? Check!A brand new bold strategic plan and a bright future for patient safety in Canada? Check! Here's a quick look at what made 2017 another smashing success and why the CPSI is better positioned than ever to continue working with the healthcare system to make care saferRelease of "The Case for Investing in Patient Safety" report (Left to right) Robert Vandervelde, CPSI, Michael Higgins, Alberta Prime TimeThe most recent data available on harm in healthcare, this report details the threats as well as the significantly higher healthcare costs that result from patient safety incidents.Joint Position Statement on the use of a Safe Surgical Checklist With the support of Alberta Health Services (AHS), the Canadian Anesthesiologists' Society (CAS), and the Operating Room Nurses Association of Canada (ORNAC), CPSI released a joint position statement calling for the widespread use of a surgical safety checklist in operating rooms across Canada.A Consortium Celebration After years of collaboration, members of the National Patient Safety Consortium gathered one more time to celebrate the fruits of our labour. See for yourself what passion for patient safety means to this incredible group.Federal Health Ministers making patient safety a priority Both former Health Minister Jane Philpott, and current Health Minister Ginette Petitpas Taylor were involved in a pair of our biggest events of the year STOP! Clean Your Hands Day and Canadian Patient Safety Week. We thank the office of the Health Minister for the ongoing support of, and interest in patient safety.#SuperSHIFTERS and #SHIFTtalks seriesWhen we launched SHIFT to Safety, we made it a goal to profile the best and brightest people and organizations that embodied what SHIFT to Safety is all about understanding HOW to improve culture, teamwork and quality. Each month, read a brand-new installment of the #SuperSHIFTERS and #SHIFTtalks series.WHO Collaborating Centre (From left to right) Dr. Jonas Gonseth-Garcia, Advisor, Quality in Health Systems and Services, Pan-American Health Organization/World Health Organization, Helen Haskell, Co-chair, WHO Patients for Patient Safety Advisory Group, and Chris Power, CEO, Canadian Patient Safety Institute. The World Health Organization has officially designated CPSI as a WHO Collaborating Centre for Patient Safety and Patient Engagement to carry out activities in support of WHO programs internationally. We're thrilled with this designation and the WHO's belief in our abilities. We look forward to representing Canada on the global stage! Of course, this is but the tip of the iceberg. Our website is bursting at the seams with patient safety and quality improvement opportunities. What about you? What are your highlights of the year? What will you remember about 2017 and what has you excited for 2018? As always you can connect with me directly at or on Twitter @ChrisPowerCPSI. Yours in patient safety, Chris Power CEO, Canadian Patient Safety Institute12/7/2017 7:00:00 AMIt's that time of year again . . . how 2017 has flown by.... but that tends to happen when you love what you do and the people with whom you get to12/7/2017 11:08:21 PM471
#SHIFTTalks Teamwork is where it’s at3330012/5/2017 8:12:53 PMSHIFT Talks<img alt="" src="/en/NewsAlerts/News/PublishingImages/2017/Rhonda%20Shea%202017-12%20JPG.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> When I started at the Health Quality Council of Alberta (HQCA) in 2015, my director handed me a giant binder – 3 inches, D-ring – it was huge. I admit, I was somewhat overwhelmed. My first thought was, "do you want me to read that whole thing?" The binder held information about a project involving TeamSTEPPS – a healthcare teamwork training program that provides a standard team-based approach to patient care. TeamSTEPPS is delivered by the Agency for Healthcare Research and Quality (AHRQ) out of the United States. Despite the initially feeling overwhelmed, my second gut reaction was yes, I'm up for the challenge! I went through the binder and searched the AHRQ website to try and get my head around what this TeamSTEPPS stuff was all about. I quickly realized that despite not knowing the "TeamSTEPPS" brand, I had been using the tools taught in the TeamSTEPPS program for years. My first exposure to TeamSTEPPS was back when I took an Emergency Medical Responder course (about a million years ago), and they introduced us to SBAR (Situation Background Assessment Recommendation), a standardized, mnemonic, communication tool that allows a quick, concise transfer of information from one healthcare practitioner to another. At the time, I did not fully recognize how important this was. I was young, and quite frankly, very naïve. As my career progressed, I started to recognize the power of this fundamental gem that I was taught so long ago. I noticed the silos among healthcare professions. Nurses speak "nurse," lab techs speak "lab tech," doctors speak "doctor" . . . you get the idea. The problem is that communication between professions is hindered; we are not all speaking the same language. And the REAL problem is that this is dangerous for patients. Communication is only ONE of the teamwork skills that TeamSTEPPS addresses. Leadership, situational monitoring and mutual support are all equally important to successful teamwork and positive patient outcomes. Fast forward to 2016. I received an email from our executive director drawing our attention to the work that the Canadian Patient Safety Institute (CPSI) had begun in TeamSTEPPS. I was thrilled to know that someone else was undertaking the implementation of TeamSTEPPS training into Canada. We quickly connected with CPSI, and are moving along in our teamwork journey as we "Canadian-ize" TeamSTEPPS content, together, as a team (see what I did there?). There are numerous stories where if teamwork were improved, then the outcome for the patient may have been different. Of course there is no way to know what could have been, but there are pivotal moments in all tragic patient outcome stories where it is clear that working together as a team could have improved the situation. Yup. Teamwork is where it's at! By Rhonda Shea BSc MA MLT Lead, Collaborative Learning &EducationHealth Quality Council of Alberta 12/5/2017 7:00:00 AMWhen I started at the Health Quality Council of Alberta (HQCA) in 2015, my director handed me a giant binder – 3 inches, D-ring – it was huge. I12/5/2017 9:32:19 PM816
#SuperSHIFTERS Q and A with Patrick Nellis3320911/14/2017 10:59:18 PMSuper SHIFTERS<img alt="" src="/en/NewsAlerts/News/PublishingImages/2017/Patrick%20Nellis%202017-11.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> ​Are you prepared for surgery? Learn how to be informed, stay safe and take control of your health journey! Patrick Nellis is the creator of a new, innovative surgical patient engagement program called Ready for My Surgery. His book, Ready for My Surgery Be Informed, Stay Safe and Take Control During Your Journey Through Surgery, is being released November 2017. Why did you write this book? It was a bit of a journey for me to come to the place where I realized there was a real need for this type of resource. For most of my clinical career, I worked as an anesthesia assistant at two large teaching hospitals in downtown Toronto. I was a member of a team providing anesthesia care to patients undergoing a wide variety of surgeries. During that time, I was also an educator, teaching healthcare professionals at the bedside and in the classroom. I've also had the opportunity to travel extensively to hospitals across Canada. I had the privilege of spending weeks at a time in the operating rooms of these different hospitals and this gave me a wonderful opportunity to observe patient care across the country. These experiences allowed me to recognize that patients undergoing surgery remain largely unaware of what is happening to and around them and what their role is in their care. Having recognized this, I felt quite driven to share what I know with patients in an attempt to help them have a better experience. I wanted to provide a resource for people from every walk of life that would reduce the common feelings of fear and anxiety that often go along with having surgery. There is no shortage of unknowns—from the operating room to the surgery itself, managing pain, and managing at home after the surgery. The goal with my book, Ready For My Surgery Be Informed, Stay Safe and Take Control During Your Journey Through Surgery is to not only reduce anxiety, but to give patients the knowledge and tools to take control of their health and be better prepared to actively participate in their healthcare. The great thing is that there is mounting research to show that this has the potential to improve outcomes and significantly improve the patient experience. Who will benefit from reading your book? I wrote this book for patients and their families. It isn't simply about the surgery, which is just one part of their journey. It attempts to address all aspects of care including recovery, discharge, and home preparation. Patients often have anxiety about the surgery itself, but sometimes it's their recovery that can be the biggest challenge. There are three core sections of the book—before surgery, the day of surgery, and recovery. Inside each chapter, there are insider tips, calls to action and patient stories. What ties it together is a comprehensive checklist, a practical tool to carry and use throughout the entire process. I think the importance of families and caregivers deserves equal attention—healthcare can be overwhelming and their roles should not be underestimated. I believe the book can also help healthcare practitioners and students build empathy for patients by better understanding the patient journey. There are tools that they can share with patients. In fact, some of the tools are already in use by healthcare professionals that worked with me to review the book. How did you develop this book? One of the things I realized early on when writing the book is that I needed to connect with the reader. I wanted to share a little bit of my story and give people the inside scoop on what to expect. My goal was for the book to feel like a personal conversation, rather than a clinical brochure. I ended up writing the book twice—it turns out that writing a book isn't easy! The first round was really about getting my thoughts on paper. I then worked hard to find my voice as a writer and connect with the reader. The more I wrote, the more I realized how much there was to write about, and how much I needed to research. I wanted this to be an engaging and useful book that would empower patients and help them take action. I included some of the important work being done across the country, such as the "5 Questions to Ask About Your Medications" infographic produced by CPSI and others, infection control tips, and smoking cessation tools. Overall, the book is meant to be a tool to help build engagement and provide patients a greater sense of control. What was your greatest learning when writing the book? There came a point in time when I realised that while the book may be a good resource, it wasn't good enough on its own. I wanted to engage people much earlier in the process and explain why they needed to be involved in their healthcare. I wanted to walk them through all of the steps of their care, from the day their surgery is booked through their period of recovery. We know that teaching patients to be actively involved in their healthcare makes a difference; it can improve their outcome post-surgery and reduces their risk of re-admission. I've heard from many patients that it's also important not to inundate people with tons of information at one time, but instead share small bits of relevant information throughout their journey. With this in mind, I expanded the scope of my project. I have a good understanding of the modern, digital tools available to support communication and content delivery so I used this to build what has become a surgical patient engagement program. The book is a major pillar of this program but it is just one part. It's personal, digital, accessible and inexpensive to deliver—I want to impact as many patients as possible so I worked hard to reduce barriers for people to access this information. The hub for this program is my new website For the most part people don't want to have surgery, but they want a good outcome. I found that I was not alone in feeling like we could take the patient experience and patient engagement to another level. Meaningful patient engagement is not a one-way street. What is important to patients should be important to their healthcare team, and vice versa. I see it as a step beyond patient-centred care. It isn't simply focusing on the patient, but instead involving the patient as a partner in their care. The best analogy I've come up with is to consider the patient as a core member of their healthcare team. For example, it's not until the patient walks into the operating room on the day of surgery that the OR team is complete. In a team, when everyone understands and fulfills their role, the team will function at its best. Looking at it this way, it becomes clear just how important the role of the patient really is. What is the best advice you received when writing the book? Don't try to build something in isolation. With this in mind, I made a point of sharing the book early in the process even though it wasn't perfect. I found that the more people you reach out to and the more feedback you get early on, the better. I connected with anesthesiologists, respiratory therapists and nurses, the Canadian Patient Safety Institute, and a number of patients, including some from Patients for Patient Safety Canada to read drafts of the book. I took all of that feedback to edit and refine the content. This was actually one of the most fun and validating aspects of this project, building new relationships with others that are also working hard to make the patient experience better. There is an important movement happening here. Being patient and persistent is the other valuable piece of advice I received. It takes a lot of time to introduce a new idea and bring people to the place where its value is seen. The book alone took eight or nine drafts. It exciting to now have a beta version to share. The Ready for My Surgery program is now ready for a pilot run. Once I've received further feedback from patients, healthcare providers and organizations such as CPSI and PFPSC, I'll move the book and program through final production. This has been fascinating journey for me and I'm looking forward to seeing the impact this program has on patients, their families and those that care for them. Where can we learn more? I'd be thrilled to chat with anyone interested in patient engagement or with those that think this program may be a fit for their patients or their institution. Feel free to visit my website at or email me at Our thanks to Patrick Nellis for sharing a profile of his new book, Ready for my Surgery Be Informed, Stay Safe and Take Control During Your Journey Through Surgery, which is currently in production. Join us next month to meet our next #SuperSHIFTer …11/16/2017 7:00:00 AM Are you prepared for surgery? Learn how to be informed, stay safe and take control of your health journey! Patrick Nellis is the creator of a new,12/6/2017 2:13:10 AM384
Enhanced Recovery Canada: a collaboration to improve surgical safety3321011/14/2017 10:42:16 PMPatient Safety News Enhanced Recovery Canada (ERC) is well-positioned to improve surgical safety across the country. Since the group was formed earlier this year, a project charter, governance structure and position statement have been developed and stable funding has been secured. Enhanced Recovery Canada recently reached out to a number of industry partners and over $500,000 has been committed over five years to fund the work of the project. An Enhanced Recovery After Surgery (ERAS) project plan has been finalized. Membership supporting the six guideline working groups is being determined. These guideline working groups will develop clinical pathways based on six core ERAS evidence informed principles patient engagement, nutrition, mobility, perioperative fluid management, multimodal pain management and evidence-based surgical best practices. The first clinical pathway being developed will support colorectal surgery. A knowledge management specialist from Alberta Health Services' Guideline Resource Unit (GURU) has been hired to support the guideline working groups gather existing evidence and defining any gaps that may need to be addressed. Colorectal pathways will be launched during the Canadian Anesthesiologists' Society Conference in June 2018. The work will then spread to other surgical types, incorporating the colorectal pathways that can be more broadly applied. Enhanced Recovery Canada members are looking to raise the visibility of the project. Presentations have been made at a number of conferences and members will highlight their activities at a number of events to be held in 2018. In addition, a six-part Enhanced Recovery After Surgery video interview with Dr. Henrik Kehlet is now available on the Canadian Patient Safety Institute's ERC webpage. Click here to view the video series. "I am very pleased with the momentum that has been maintained by our partners group. The passion and interest of our industry partners is very evident," says Carla Williams, Patient Safety Improvement Lead, Canadian Patient Safety Institute. We have a lot of irons in the fire to ensure the long term sustainability of Enhanced Recovery Canada." Visit to learn more about Enhanced Recover After Surgery and Enhanced Recovery Canada.11/15/2017 7:00:00 AMEnhanced Recovery Canada   (ERC) is well-positioned to improve surgical safety across the country.  Since the group was formed earlier11/14/2017 11:11:43 PM387
Patient Safety Power Play: Your Words Guide our Future980511/9/2017 11:00:25 PMPatient Safety Power Plays<img alt="" src="/en/NewsAlerts/News/PublishingImages/2016/Chris%20Power%202016.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> Healthcare is a big deal in Canada. Not only is it one of the biggest expenditures for governments, both provincially and federally, but it has a tremendous personal impact on the life of every Canadian. With those kinds of stakes, it's important to ask some pretty serious questions about the future of our healthcare system, and CPSI's role within it. Are we equipped to continue improving patient safety in the future? As patients or providers, what do you need from us, to continue accelerating change in healthcare? How can we at CPSI build on the momentum we've created since 2003 to make Canada's healthcare system the safest in the world? As it happens, Health Canada is asking those very same questions. Making sure that Canadians are getting the best from the healthcare system is top priority for Health Canada. To that end, Health Canada is conducting a review of all government funded, pan-Canadian healthcare organizations, including CPSI. The objective of the review is to advise the Minister of Health on the future of healthcare policy, and deliver to Canadians the care they need. This is a unique opportunity to share your thoughts on our healthcare system, and where it's going, with Health Canada. We ask that you set aside some time to share a few words about your involvement with CPSI and the importance of keeping patient safety on the national agenda. What you share can aid us in showing just how strong and impactful our mandate is. You can click here to share your thoughts directly with the reviewers. Speaking of sharing, we have just come off our annual Canadian Patient Safety Week, a time where we shine a spotlight on patient safety. The momentum generated during this week across the country is incredible, and I'd like to thank everyone who took part. Here is a brief glimpse of the week and the reach it hadOur PATIENT podcast reached number two for the week in the medical category on iTunes The Take With Questions Quiz had 4911 participantsOur Question Your Meds Contest received 125 entries#asklistentalk received 3.744 million impressions, 1469 tweets, and had 700 participants using it, with an average of 15 tweets per hour From all of us at the CPSI, we thank you! As always, I'm open to your questions and comments. Do you have any Canadian Patient Safety Week memories to share? Do you have any questions about Health Canada's pan-Canadian Healthcare Organization Review? Feel free to contact me at Yours in patient safety Chris PowerCEO, Canadian Patient Safety Institute11/10/2017 7:00:00 AMHealthcare is a big deal in Canada. Not only is it one of the biggest expenditures for governments, both provincially and federally, but it has a11/9/2017 11:06:51 PM420
Federal minister of health endorses Canadian Patient Safety Week 20171006311/2/2017 4:05:47 PMPatient Safety News We are proud to share with you the official comments of Federal minister of health, The Honourable Ginette Petitpas Taylor, posted today on the Government of Canada's website. The minister commends our work, reminds Canadians to participate in the many activities, and most of all, she encourages all to, "learn more about the importance of patient safety and the role they can play in making care safer for their loved ones". Read the official announcement here.11/3/2017 6:00:00 AMWe are proud to share with you the official comments of Federal minister of health, The Honourable Ginette Petitpas Taylor, posted today on the 11/2/2017 4:15:51 PM155
#SHIFTtalks Keepers and sharers of information; who is truly in charge of the patient health record?970410/27/2017 9:11:36 PMSHIFT Talks<img alt="" src="/en/NewsAlerts/News/PublishingImages/Pages/keepers-and-sharers-of-information/Teri%20Price.jpg?Width=140" width="140" style="BORDER&#58;0px solid;" /> By Teri Price Teri Price is a Patient Safety Champion Award winner and member of Patients for Patients Safety Canada. She also volunteers with the IMAGINE Citizens Collaborating for Health organization, to find out more about their work go to Greg's family has established a not-for-profit organization in his honour called Greg's Wings. To learn more about Greg's story go to "Some men see things as they are and say why. I dream things that never were and say why not." – George Bernard Shaw My brother Greg loved to challenge the status quo. He believed that thinking outside the box and from different perspectives can lead to positive change and innovation. Greg was an engineer and entrepreneur. He was an intelligent and driven person who was healthy and active. My brother Greg died on May 19, 2012. He had testicular cancer. A cancer that has a 96-99 per cent survival rate. For Greg, the mass in the back of his abdomen put pressure on his Inferior Vena Cava (IVC). Greg died of a blood clot. Our health system failed Greg in many ways. Too much time passed where he was left uninformed, and unaware of what was happening and in several instances, nothing was happening. Recently I had the opportunity to hear Zayna Khayat, (Senior Advisor, Health System Innovation and Director, MaRS EXCITE) present on the "Future of Health" and she described how patients in the future would have all their health information in their own hands and predicted that doctors of the future would be the ones subscribing to their patient's information. This would be a powerful shift. Patients deserve to be partners in their care in whatever way works for them. They are the only one consistently present when they are required to move though the health system. Wouldn't it make sense to enable them to be keepers and sharers of their own health information? I believe digital health is going to change how we track our own information, how we interact with our care providers, how we share information and it will enable us to contribute to our own health records. Movements like OpenNotes have demonstrated the benefits that result from giving patients access to their doctor's notes and has been successful at shifting the mindset of participating physicians. This is beneficial because Patients remember less than half of what they discuss with their healthcare provider. Having access to notes provides the opportunity for patients to review important information at any time. Information is power. Reading notes can enable a patient to feel more confident, prepared and in control. Having access to health information can lead to better questions, more confident decisions, and builds trust. Patients can choose to share information with family members or health professionals beyond their regular care team on their own terms. Having access to notes can make healthcare safer. When patients can review information, they identify mistakes and ensure accuracy. So what is stopping us from getting to the place Zayna described, where the patient has all of their health information in their hands? Paternalistic culture? Misconceptions of the risks and benefits? Canada Health Infoway has recently released a valuable series of Digital Health Myths that debunk the reasons that are often used to limit digital health implementation. Technology isn't the barrier. The digital health industry is exploding and I am excited and optimistic about what ideas and innovations are happening. It's time to say 'why not', it's time to admit there are no more excuses, it's time to make the change and enable patients to access and contribute to their health information.11/1/2017 6:30:00 PMBy Teri Price Teri Price is a Patient Safety Champion Award winner and member of Patients for Patients Safety Canada. She also volunteers with11/2/2017 4:03:44 PM837